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Hilton Garden Inn Cleveland Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Reception
Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies
Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Hot Tub
  • 24/7 front desk
$141
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪3 min walk‬
  • Rocket Arena
    ‪7 min walk‬
  • Rock and Roll Hall of Fame
    ‪3 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • 621 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(54 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Bathtub)

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

7.4 out of 10
Good
(53 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Shower)

7.0 out of 10
Good
(12 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Hearing Accessible

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed

  • 866 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland Downtown

3-star hotel in Downtown Cleveland
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking. Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland Downtown provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hilton Garden Inn Cleveland Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 1012 reviews
Rating 8 - Good. 254 out of 1012 reviews
Rating 6 - Okay. 177 out of 1012 reviews
Rating 4 - Poor. 109 out of 1012 reviews
Rating 2 - Terrible. 104 out of 1012 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Janasia

Disliked: Staff & service
Bleed on the bed I had switch my room t
Stayed 1 night in Jun 2025

10/10 Excellent

Clarence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place stay here often.
Stayed 1 night in May 2025

10/10 Excellent

Cecelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Cyndi

Traveled with family
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Decent Hotel.
Stayed 1 night in May 2025

8/10 Good

william

Liked: Cleanliness, amenities, property conditions & facilities
Crystal was outstanding. It was nice to engage with a worker with a great personality
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, great staff, clean but if you booked through Expedia they are rude and not helpful. I ask for a print out of my receipt and they said I would have to get it from Expedia, and they over charged me on my room!
Stayed 2 nights in May 2025

6/10 Okay

sunil

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

david

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
No service had to pick up extra towels etc from the desk Room never serviced in 3 days despite requests Dingy Pool wasn’t open first day due to maintenance I plan to ask Hilton or Expedia for a partial refund
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful and my room was clean and comfortable. I would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Rohit

Stayed 1 night in May 2025

4/10 Poor

AMINE

Disliked: Cleanliness, staff & service
No parking
Stayed 1 night in May 2025

2/10 Terrible

samantha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
there are a ton of hidden fees. pay a sizable amount for parking…they will try to scam you by sending repeated texts about making another payment. the only reason you know not to do this is if you can hear the mumbling staff woman at the desk telling you to ignore it because you have already paid. the signs in the parking lot say otherwise! and i was expecting one text to ignore, but i received SEVEN before i blocked the number. i can only imagine it would have gone on indefinitely. the pool was closed. i understand renovations need to happen, but this should have been clearly labeled before booking. breakfast is awful and too much per person. i was just shocked at the scams surrounding this place. stay somewhere else. cleveland is beautiful and there are many nice hotels that are upfront with pricing and do not try to scam you.
Stayed 1 night in May 2025

4/10 Poor

mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Honestly not that nice. Everything looked very worn, the rooms weren't ready when we arrived and they put us on different floors even though we booked well in advance. Our second room didn't even have working blinds which made it impossible to sleep.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location! Comfortable beds! Comfortable lobby, whoie waiting to check in! We did have gummy bears on floor that didn't get cleaned up from previous guest and hallway spelled like pot, first night we returned to our room!
Stayed 2 nights in May 2025

4/10 Poor

Amrit Pal

Liked: Cleanliness
I was charged very high than the amount at which it was booked. There was no tooth paste and tooth brush. Breakfast was not included which was committed
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for baseball or basketball. Just a couple of blocks walk. Hotel parking available. Good size rooms and well kept.
Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Malinda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tyra

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Guardians Getaway

The stay was nice only thing that wasn't was pool and hotub was closed but not advertised on the website. My kids were upset.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 3 nights in May 2025

2/10 Terrible

Gary

Disliked: Staff & service, amenities, property conditions & facilities
Terrible front desk and charging fees for no reason
Stayed 2 nights in Apr 2025