4/10 Poor
Olivia
Apr 7, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great at this site especially since we were a large group of 15. They were super friendly and willing to help when we had a mishap with the names on the room reservations (must be 21 to book this resort). They were very accomodating with extra blankets and towels. The rooms were very spacious it felt like we had our own apartment with a full kitchen and small living area. The downside to this resort was the upkeep and the breakfast. The resort is spacious but its cleanliness was questionable. The grate of our AC unit had crumbs of food and fake nails in it, the floor was sticky, the fridge/freezer were not wiped down from the previous guest and we could tell because there was popsicle juice in the freezer, and the pull out bed was very stained. The amenities in the rooms were a little dated and our microwave did not work (it would beep at random rates and times even though no one touched it, we had to unplug it) and for the 3 rooms that we had there was a different model of TV in each room. Of these TVs 2 worked and one of which was of very poor clarity. Breakfast at this hotel is in the main lobby and it consists of a prepackaged muffin, hot water, and coffee. There were packets that you could use for hot chocolate or oatmeal. Breakfast hours are 6:30 AM to 9:30AM so be up early. Just a heads up if you are planning on having multiple rooms they did not adjoin.
Olivia
Stayed 2 nights in Apr 2025