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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    ‪5 min walk‬
  • Rocky River
    ‪3 min drive‬
  • Rocky River Reservation
    ‪3 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Cleveland Airport North Olmsted

Breakfast included
Pet friendly
Parking included
Free WiFi
3.4 out of 5, (821)
The price is $72
per night
$85 total
includes taxes & fees
Feb 9 - Feb 10
Extended Stay America Suites Cleveland Airport North Olmsted

About this property

Extended Stay America Suites Cleveland Great Northern Mall

North Olmsted hotel with in-room kitchens
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 334 square feet (31 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

Extended Stay America Suites Cleveland Great Northern Mall is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 334 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 139 out of 606 reviews" "
Rating 8 - Good. 126 out of 606 reviews" "
Rating 6 - Okay. 128 out of 606 reviews" "
Rating 4 - Poor. 105 out of 606 reviews" "
Rating 2 - Terrible. 108 out of 606 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

LeTonia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not what was expected
Not the worst stay, but not the best either. Have stayed at extended stays previously which had set my expectations of the brand. This location in North Olmsted left me feeling like it was the communities housing for displaced resident. Will definitely choose a different brand hotel in the future.
Stayed 1 night in Oct 2024

4/10 Poor

David

Business traveler, Traveled with family
Disliked: Amenities
Many rooms appear to be occupied by locals renting for a place to stay. As such they are prone to acting like it is their property and do as they like without regard to others. Noise late into the night, tepid water for showers in my room. Staff reported nothing to be done about that.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't waste your money!
Horrible customer service, should probably replace the manager with a person who actually has manners. Not one good experience at this location. Lots of drug deals done on the property, along with fighting and arguing in the hallways, all hours of the night. Definitely not returning.
Stayed 2 nights in Oct 2024

2/10 Terrible

Cynthia

It was not good. Stayed two nights. That was too long. Complimentary breakfast was awful. Coffee was in drinkable. Will never stay at sn Extended Stay America again!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nilza

Stayed 1 night in Sep 2024

4/10 Poor

Dietrich, Gaithersburg

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Sheri

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled bad. Pillows were lumpy, holes in the wall and bugs. Stains on the sink. Smelled like an old cigarette. Didn’t shower because it felt dirty. Left as soon as we could.
Stayed 1 night in Oct 2024

4/10 Poor

Jamaris

Liked: Cleanliness, staff & service, property conditions & facilities
Cold shower
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
My check-in was slow, the young lady behind the check-in desk was having computer problems. The delay was not her fault.
Stayed 1 night in Oct 2024

10/10 Excellent

david

Stayed 2 nights in Sep 2024

8/10 Good

Danny D

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good enough. Not fancy but serviceable. Needs better maintenance.
Stayed 4 nights in Oct 2024

2/10 Terrible

Darla

Disliked: Staff & service, amenities, property conditions & facilities
It was nothing like the pictures on line , the place was dirty and falling apart, the kitchen was not equipped with anything to cook with or eat on , the end tables had chunks out of them ,making them sharp, I went down to the lobby and asked for a refund ,which I did,also when checking in they told us the breakfast would be here in the morning, which he pointed to a table hardly bigger than a tv tray , only had 2 tables to sit at and one of them had some dented can goods and some apples sitting on it , Dobt stay here!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nanita

Stayed 1 night in Sep 2024

4/10 Poor

taimeer

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dirty , loud , 3rd floor smells
Stayed 3 nights in Sep 2024

2/10 Terrible

Mayte

Business traveler
Horrible front desk staff. I still haven’t gotten my money back after it was canceled.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Stayed 1 night in Sep 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Don’t
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and quiet. The gentleman at the front desk was very polite and helpful. The room was comfortable. No issues. I would stay here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Stayed 1 night in Sep 2024

2/10 Terrible

Ann-Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sherrie

Stayed 4 nights in Aug 2024