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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Lobby
1 bedroom, premium bedding, pillowtop beds, in-room safe
Meeting facility
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Gym
  • Pool
  • Laundry

Explore the area

Map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Topgolf
    ‪4 min walk‬
  • Brandywine Falls
    ‪10 min drive‬
  • Cleveland Metroparks Zoo
    ‪12 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Two Doubles, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, One King Bed, Non-Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non-Smoking, Accessible

  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Extended Stay America Premier Suites - Cleveland - Independence

Pool
Breakfast included
Pet friendly
Parking included
3.8 out of 5, Good, (1430)
The price is $66
per night
$78 total
includes taxes & fees
Feb 9 - Feb 10
Extended Stay America Premier Suites - Cleveland - Independence

About this property

Embassy Suites by Hilton Cleveland Rockside

3.5-star Independence hotel walkable to Topgolf
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Cleveland Rockside features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This Independence hotel also offers multilingual staff, concierge services, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2020.

Embassy Suites by Hilton Cleveland Rockside is a smoke-free property.

A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 348 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 128 out of 1001 reviews" "
Rating 2 - Terrible. 145 out of 1001 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Stayed 1 night in Oct 2024

6/10 Okay

Zachary

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal staff and great property
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean hotel and and an overall amazing stay
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
All of your staff was friendly and courteous. Liked the Breakfast buffet. Location works for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and central position. Clean property. Efficient and friendly staff. Thank you.
Stayed 1 night in Oct 2024

6/10 Okay

Jasmine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Happy hour was definitely not Happy we have been to better embassy suites with so many options of food.
Stayed 1 night in Oct 2024

4/10 Poor

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was dirty stains on chairs and rugs Bathroom had hair and red stains in tub
Stayed 1 night in Oct 2024

8/10 Good

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast. Carpets needed cleaning.
Stayed 2 nights in Oct 2024

6/10 Okay

KahDaijah

Traveled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Brandy

Stayed 2 nights in Sep 2024

6/10 Okay

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay pool was way to busy tho
Stayed 2 nights in Jul 2024

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff were not very helpful. The shift manager was very helpful. There were some items that were in need of repair. Also, our room was not as clean as it could’ve been. One area where they could improve it to offer coffee throughout the day. after breakfast, the only coffee you can get is that from your room but the coffee pot in our room was not clean and had brown sludge in the area over the water belongs so we did not use it. Other guest that I spoke with Also complained about not having coffee available throughout the day
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jermaine

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not made up, no pillow cases. The floors are dirty, needs replaced. It’s not a good Embassy to stay at. The wash clothes and towels are very old.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further, great hotel.
Breakfast was incredibly good. Omelette bar superb! Other breakfast items fresh and plentiful. Desk welcome girls were inviting. Our room exceptionally comfy.
Stayed 1 night in Sep 2024

6/10 Okay

Bridget

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked two rooms. Both were very dirty. Refrigerator dirty. Table tops very dirty not cleaned at all. Blood looking marks on tha carpets Definitely not vacuumed. Hair all over the floor. One bed was broken. Staff members at check in.. were awesome! At check out 1 staff member was rude. Wanted to help housekeeping so we asked for 2 garbage bags to throw away balloons and any mess made in our room. We were told no rudely when we just wanted to help. All she had to do was be a little nicer about it. It was a older mean tall African american woman with braids.
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was our second stay at this property and since our last stay it definitely needs some TLC. Furniture in the room was a little rough, pulls in the couch and chair cushions, cracks in the walls, stains on the carpet. We had to request linens for the couch bed and there were no extra pillows or blankets in the closet. The lobby area is beautiful however. We also were charged $10/day for parking and that was not communicated to us upon check in. In addition we have attended many managers receptions over the last 20 years and have NEVER been limited to two drinks per person. This has been one of the perks of this brand of hotel but seems to be going downhill. We also have had a coffee bar and soda machine in other Embassy Suites for drinks when the breakfast area is not open. We left at 5:30 am this morning and a cup of coffee would have been nice for our ride. If this is the direction Hilton resorts are going we will likely be staying elsewhere in the future.
Stayed 2 nights in Sep 2024

6/10 Okay

Neal, Olean

Traveled with family and small children, Traveled with family
The rug in the room was worn out. We had to put a towel over the exposed tack strip so our kids didn’t step on it. The bartender was heavy handed when she poured your drinks and her own. The chef that made the omelettes was the highlight of the hotel. He sang and complimented all the guests.
Stayed 2 nights in Aug 2024