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Wyndham Garden Westlake

4.0 star property

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In-room safe, desk, blackout drapes, iron/ironing board
Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

Westlake hotel close to Crocker Park
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Westlake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite self parking is complimentary.

Wyndham Garden Westlake is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 347 out of 1006 reviews
Rating 8 - Good. 184 out of 1006 reviews
Rating 6 - Okay. 193 out of 1006 reviews
Rating 4 - Poor. 148 out of 1006 reviews
Rating 2 - Terrible. 134 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kristiana

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I’ve ever stayed at. It was disgusting. The reviews are inaccurate. The beds were so uncomfortable. When you sat down you dipped down. The floor was dirty. The towels were dirty. The tv didn’t work. The front person was rude.
Stayed 1 night in Mar 2025

4/10 Poor

Robert Davies

Traveled with family
Disliked: Cleanliness
We checked in and first thing was there were no batteries in the remote. It took 2 1/2 hours to get them. There was no hair dryer or alarm clock. The next day there was no room service done at all. Very disappointing. I probably will not stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Shanetta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donald Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It need some updates to the property and
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

If I could give 0/5, I would.

I had low expectations because of the price but I was still extremely disappointed. The place was *filthy*, we only had one towel, we had *no* shampoo. The bottles in the shower had two body wash and one conditioner and both the body wash were empty so the only soap we had was the bar of hand soap. Windows were covered in hand prints, none of the trash cans had bags and one had trash in it. Then there is the stuff I expected -- it's an ancient building, lots of wear and tear: the whole building smells weird, cracks in the porcelain sink, carpets are threadbare. I will definitely never be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the process of an upgrade which it needs but nice enough and very convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Water could be hotter but room is nice
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Business traveler
Disliked: Amenities, property conditions & facilities
Toilet did not work properly
Stayed 2 nights in Feb 2025

6/10 Okay

rohit

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Average
Stayed 1 night in Feb 2025

10/10 Excellent

Lizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely pleasant and helpful. By the time I got to Cleveland I was in terrible pain. The lady working that day when I checked in was amazing and even offered to get me a wheelchair. I came to Cleveland for the clinic and had great service there at the hotel. Thank you so much to the gal whom checked us in!
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick stay

Staff was cool. Keys were given with ease. All hotel features and functions available
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dailyn

Stayed 1 night in Feb 2025

6/10 Okay

Darrnell

Liked: Staff & service
I was decent for a night
Stayed 2 nights in Feb 2025

2/10 Terrible

Jareliz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness
Room wasnt vacuumed, pool are was littered with trash that never was picked up from the day before even when we checked out. The pool got closed in the middle of the day. There was a domestic and the cops got called. There was a man in one of the upper rooms taking pictures of my family in the pool area, who moved behind the curtain when i asked him what he was doing. I felt unsafe and dirty at this hotel the entire time, and expected more because it used to be a DoubleTree, i suppose. Will NOT go here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a great price and a nice spacious room. We were disappointed that some of the amenities listed on the website or not available any longer because the hotel is under a new corporate owner. There's no longer any complimentary bottled water and instead the only place to get it is at the front desk at $4 a bottle. Things were missing from the room such as the paper coffee cups, we were out of tissues, just the little things that make it more hospitable. Don't particularly enjoy having to get down to the front desk for everything. There are no vending machines on the floors. Also the in-room telephone did not work so we could not call down to the front desk. We tried doing that via cell phone and nobody picked up. Overall the price was right, the bed was comfy, and everything else was as expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on business
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service

Recent ownership change. Good value for the price.

Place recently underwent change in ownership. Some investment is now needed to get it in better shape. Facility is dated and in need of general refreshing, better lighting and room furnishings. That said, price was great and service was friendly. Would stay there again at the price we paid.
Stayed 1 night in Feb 2025

4/10 Poor

Pamela

Traveled with family
Disliked: Staff & service, amenities
It was overcrowded and noisy well into the evening, the pool and fitness room were unusable. Breakfast cost $40 when I thought it was included
Stayed 1 night in Feb 2025

6/10 Okay

Nia M., Elyria

Stayed 1 night in Feb 2025