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Wyndham Independence

4.0 star property

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Photo gallery for Wyndham Independence

Indoor pool, seasonal outdoor pool
Bar (on property)
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
6200 Quarry Lane, Independence, OH, 44131
  • Cleveland Metroparks Zoo
    ‪11 min drive‬
  • Progressive Field
    ‪11 min drive‬
  • Rock and Roll Hall of Fame
    ‪14 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub W/grab Bars) | Accessible bathroom

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Poolside

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Poolside

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub W/grab Bars) | Accessible bathroom

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub W/grab Bars)

  • Sleeps 4
  • 2 Double Beds

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About this property

Wyndham Independence

4-star Independence hotel close to Cuyahoga Valley National Park
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. Weekly housekeeping is available.
Wyndham Independence offers 192 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Independence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Wyndham Independence provides an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 9433 square feet (876 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Wyndham Independence is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Sanctuary Bar and Grill - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sanctuary Bar and Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center (9,433 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 21 2025 to March 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Independence
DoubleTree Hilton Cleveland Hotel Independence
DoubleTree Hilton Cleveland Independence
DoubleTree Independence
DoubleTree Independence Cleveland
DoubleTree Hilton Cleveland Independence Hotel
Independence Doubletree
DoubleTree By Hilton Hotel Cleveland-Independence Ohio
Doubletree Cleveland South Hotel Independence
Doubletree Hotel Independence
Wyndham Independence Hotel
Wyndham Independence Independence
Wyndham Independence Hotel Independence
DoubleTree by Hilton Cleveland Independence

Wyndham Independence Reviews

Reviews

6.4
Rating 10 - Excellent. 256 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 190 out of 1002 reviews
Rating 4 - Poor. 156 out of 1002 reviews
Rating 2 - Terrible. 193 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here until renovations are done
It was awful. Under construction yes but still a terrible stay. Dustball over the room. Water leaks in room. No shower pressure.
Stayed 1 night in Nov 2024

10/10 Excellent

Inga

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
While they were in the process of renovating, we were in the back of the hotel on a floor where all of the baseboards were pulled up and it just seemed dark. There were 3 elevators but only 1 was working and the walk to our room, including the elevator smelled of cigarette and Marijuana. The pull out couch in our room was extremely uncomfortable for the kids to sleep on.
Stayed 1 night in Nov 2024

4/10 Poor

Elise

Stayed 1 night in Nov 2024

6/10 Okay

Nitasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My staying at the hotel
It was a okay stay for the night just to much noise in the morning I had kids under 3 n they couldn’t go back to sleep I know yall was remodeling next door to us and the twins couldn’t go back to sleep and. Yall didn’t have any ice on the third floor or second floor and I wasn’t gone tote any kids at 1 in the morning for ice but it was an okay stay for the night
Stayed 1 night in Nov 2024

4/10 Poor

Ikemdinobi

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia called this a 4 star but it’s more like a 2 star. Interior looks and feels like it hasn’t been updated since the 1980’s. Common areas are worn down and falling apart. Dirty carpets, dirty curtains, paint falling off the walls. The lobby looks nice but once you get to the elevators the hotel downgrades to the point that you wonder how this can be associated with Hilton. Big disappointment.
Stayed 3 nights in Nov 2024

2/10 Terrible

Robert V.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Trey

Liked: Staff & service, amenities
I like the service
Stayed 1 night in Nov 2024

2/10 Terrible

CHENEIA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing at all, the beds were terrible. I am now having back pains and my hip hurts. Had a smell in the room. Just wasn't the cleanest place. Look like the ceilings were out due to construction. The elevators didn't work half the time in one area, causing you to have to take a long walk thru what seemed to be construction. Didn't look safe to even walk in. Cookies weren't prepared because of short staff. One of the many reasons to stay here. Just not a Double Tree that I would ever stay or recommend. Lady at front desk was fairly new told me the price of the room was different than what was on my initial itinerary. Only to find out that I wasn't really charged that rate. She couldn't find me in the system and she needed help with finding me. In which caused me to get a little frustrated. The person helping her was very helpful. I would so call this a Dollar Tree stay.
Stayed 1 night in Nov 2024

10/10 Excellent

KELLY, Columbus

Liked: Staff & service
Disliked: Cleanliness
Nice hotel lobby area but all of the floors are torn up from remodeling. It was very unsightly. I wonder why they didn't do one floor at a time to avoid us having to see the yuckiness on our floors. It was not appealing at all!
Stayed 2 nights in Nov 2024

8/10 Good

Laneisha

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction, rugs wrapped in plastic, hallways scary. rooms smallest beds. water stains on bathroom pictures. stains in ceiling.
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Oct 2024

4/10 Poor

Marisol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's apparently in repair, it looks abandoned
Stayed 1 night in Oct 2024

8/10 Good

Jason

Stayed 3 nights in Oct 2024

8/10 Good

Vanessa

Traveled with family
Liked: Staff & service, amenities
It was okay. Hotel ran down than most Double trees ive stayed at. But it served its purpose for the weekend
Stayed 2 nights in Sep 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, my room was clean. The only complaint I have is the condition of the water in the pool, it was very dirty. I booked the room because my son wanted to go swimming for his birthday so I was disappointed when I saw how filthy the pool water was.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was somehow overbooked so couldn’t get the original room I booked months in advance. The hotel was under renovations so I’m guessing they’ll be fixing a lot of this but the bottom of the tub in our room felt like it was going to break through the surround if you stood in just the right spot, the caulk around the outside of the tub looked like it could have been moldy at one point. Not the worst place I’ve stayed but just felt icky. Staff was very nice and friendly but definitely understaffed, waited almost 45 minutes just to check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Isiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is under renovation so this should get better, but our microwave did not work and neither the trash can in the room or the one in the bathroom had a bottom. So one had laid a folded bag on them, but it didn’t really fit and ripped when you tried to out it on.
Stayed 1 night in Sep 2024

8/10 Good

Denise

Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were so beyond wonderful, I feel bad giving a review that’s around 2-3 stars. However, I felt that this was necessary given the state of the total hotel. While the lobby & room were rather solid, the hallways are completely stripped down giving a quite ghastly feel. I would’ve rated this higher if there was at least a heads up - the price is comparable to other hotels in the area that aren’t going through renovations, which also was odd as I’d expect them to lower the total pricing given the state of the building. While the room was great, there were some issues - the ironing board was extremely stained and in bad condition, some of the white paint chips being stripped from the hallway were inside the room, etc. I believe that if you go to this hotel, you’ll have a good experience in your room & with the staff, and I imagine this will be 5 stars once renovations are complete. However, it felt deceptive that there weren’t any notices (or at least obvious and clear ones) prior to booking.
Stayed 1 night in Sep 2024

2/10 Terrible

Victoria

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First of all, all the employees were great! Amazing service- from check in, to restaurant, to friendly and smiley staff around the hotel. I don’t think our room was cleaned. I found meds on the floor, hair inside bedsheets. And bathrooms - our toilet was not cleaned inside and out (I have pics). Hair on the tub. I know this is not a Ritz Carlton but this is not a motel. We were there only for one night and when we came back to the room Saturday night, it was too late to complain so we slept in our clothes. I paid over $200 per night. Do better!
Stayed 1 night in Sep 2024