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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

In-room safe, desk, blackout drapes, iron/ironing board
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
Terrace/patio
Bar (on property)
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Huntington Convention Center of Cleveland
    ‪9 min walk‬
  • Great Lakes Science Center
    ‪9 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

One King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | In-room safe, desk, blackout drapes, iron/ironing board

One King and One Sofa Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

One Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Two Queen Beds Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 378 out of 1109 reviews
Rating 8 - Good. 246 out of 1109 reviews
Rating 6 - Okay. 222 out of 1109 reviews
Rating 4 - Poor. 161 out of 1109 reviews
Rating 2 - Terrible. 102 out of 1109 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Getting run-down.
Toilet overflowed when water kept running. Many toilets in lobby didnt work.
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Liked: Staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need Some TLC
This hotel is in a great location but has seen better days. It could use a little upkeep. I would stay again but would have a lower expectation. The man in the bar is about as unfriendly as it gets. He was downright rude most of the time. We went to the bar at a nearby hotel instead.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. Best cookies around too!
Stayed 2 nights in Nov 2024

6/10 Okay

Walt

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
When we arrived we were given a room with a horrible odor !! Told desk we couldn’t stay there and was given another room. Then we were told if we wanted maid service the next day we should call and make a request ! To park a vehicle on their property is $30 per night so I parked for free on the street in front of the hotel for free since we didn’t have to feed the meters on a weekend. Had to ask for free Double Tree cookies. No continental breakfast ! Starbucks location is near the lobby but does not accept the app or gift cards. This location in nothing more the a money grab ! Will stay elsewhere in the future !!
Stayed 2 nights in Nov 2024

10/10 Excellent

Melvin, Longbeach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

John

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
522
The furniture in the main room was either really dirty or in bad shape. The bathroom was decent except for the rusty lighting fixtures. The key card entry was faulty and had to try several time (10-15) for it to work
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities
Check in was easy, staff at front desk great. Very close to football stadium and rock and roll hall of fame.
Stayed 1 night in Nov 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
A little dated, but well maintained. Comfortable bed, good channel selection on TV. Bath clean, and shower good. Staff was friendly and helpful. Overall, a good experience, would stay again.
Stayed 2 nights in Nov 2024

6/10 Okay

Katherire

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great to get to the Rock and Roll Hall of Fame as that is what we came to see. But the room was not clean, property is run down. The staff were all amazing though.
Stayed 2 nights in Nov 2024

8/10 Good

Pete

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Traveled with group
The garage elevator was not working and coud not use wheel chair easily. Staff at the lounge acted like they did not want to be there and had a real attitude with customers. Could not get food ordered and left to go somewhere else.
Stayed 1 night in Nov 2024

8/10 Good

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort
Just average
The room was a little dated, but clean John at the bar was a bit undesirable. Left us to feel like we were inconveniencing him by being there. It was the Pittsburgh Steelers Browns game so they were busy, but he was not happy to be there.
Stayed 1 night in Nov 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
Nice and close to stadiums downtown. Decent price.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is outdated and not clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Liked: Staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Easy access to the Rock and Roll Hall of Fame . Shuttle was very handy
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I felt completely duped from this proprety. I want a refund. the pictures online looked nothing like the actual room. It was disgusting, so dirty and beat to crap. The room was gross. I paid a bunch of money for a hilton and got a motel 6
Stayed 2 nights in Nov 2024

6/10 Okay

Murvin

Traveled with group
Liked: Cleanliness, staff & service
The property was safe and clean, but my room was a bit dated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Musheerah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

8/10 Good

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Loay

Disliked: Staff & service
Didnt have a king bed that I reserved, had to stay in a double bedroom even though I checked in the early afternoon at requested time. Staff were very rude about it as well at front desk during check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the Huntington Convention centre plus there's a free shuttle bus if you don't want to walk. Very convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was amazing!!!! But I ask for extra blankets and never received them
Stayed 2 nights in Nov 2024

4/10 Poor

Noah

Disliked: Cleanliness, property conditions & facilities
Restaurant staff was rude. Asked to fill my water bottle. They weren’t doing anything and acted like it was the biggest inconvenience.
Stayed 2 nights in Nov 2024