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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    8 min walk
  • Huntington Convention Center of Cleveland
    9 min walk
  • Great Lakes Science Center
    9 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    4 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

One King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed

In-room safe, desk, blackout drapes, iron/ironing board

One King and One Sofa Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

One Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Two Queen Beds Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Cleveland-Downtown

Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1354)
The price is $118
per night
$139 total
includes taxes & fees
Dec 11 - Dec 12
Hampton Inn Cleveland-Downtown

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 414 out of 1189 reviews" "
Rating 8 - Good. 272 out of 1189 reviews" "
Rating 6 - Okay. 224 out of 1189 reviews" "
Rating 4 - Poor. 175 out of 1189 reviews" "
Rating 2 - Terrible. 104 out of 1189 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced and clean. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness
Staff was nice
Stayed 2 nights in Aug 2024

6/10 Okay

Leeanna

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

William M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good. Parking lot under maintained. Lights on 4 did not work, elevator was out of service. But everything else was good
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Traveled with partner
Liked: Staff & service
It was in a good location. Hotel was a bit run down. Room had issues with broken hairdryer, partially broken curtains. Parking garage elevator was out of order. Lobby was well-kept. Nice to have Starbucks coffee available in the coffee shop.
Stayed 3 nights in Aug 2024

4/10 Poor

Daniella

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an insult to the Hilton brand. I highly don not recommend it. Dirty, dingy deeply in need of a complete overhaul. This is a pathetic property that is absolutely NOT 4star. Our AC compressor didn’t come on, the toilet was constantly running and zero room service in 3days. The elevator to the parking garage was out of order the bar and grill took 30 min for a burger and grilled cheese. I am not a complainer by nature but if this review either helps someone else stay away or encourages the Hilton corp from rescinding the doubletree brand until it meets the standard it was worth my time.
Stayed 3 nights in Aug 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Stephen, Flower Mound

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a quite nice hotel. It is right by Rock and Roll Hall of Fame. It is a little older, but it’s in great condition and very clean. The rooms are nicely laid out. The bed is very comfortable. We walked to Public Square and Fourth Street and back from The Flats and Progressive Field. Would definitely stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vlasta

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found staff unfriendly, room dirty, found previous guests shorts under a chair. Mentioned it to the staff but nothing was done about it. They were there the whole stay 3 days. Ridiculous for thr prize we paid.
Stayed 2 nights in Aug 2024

6/10 Okay

william, xyz

Traveled with family
Liked: Staff & service
Toilet was clogged and had to be plungger. Hallways needed to be vacuumed. Elevator in parking garage was out of order and had been for several days. Still had to pay to park. Cookie at check-in was very good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Traveled with family and small children, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The positives were great location for downtown Cleveland and they offer free transportation within 1 mile of hotel The shuttle drivers were all super friendly and knowledgeable, and housekeeping attendant was super friendly as well. Again the location was great as there are many restaurants, as well as all the stadiums and arena. The Negatives As many mentioned the property needs to be redone. We ended up getting stuck in our room bc door stopped working when we called down to desk worker laughed and said it’s not her hotel!?!? The staff were definitely short handed and overwhelmed on a very busy weekend in Cleveland and seemed like they hated their jobs . We ended up being late for event that we paid a lot of money for. Once we got out of room they took our bags etc to move to another room so we could immediately go to stadium (which the shuttle driver took us immediately) When we got back from event received new room keys went up to room and none of our stuff was there. We went down to front desk took about 1-1.5hrs to figure they moved to a different room. Horrible experience with front desk employees that really soured our trip. I will say when I spoke to the General Manager the day of checkout that he was understanding refunded us for the one night and adjusted our checkout time to much later which was great because we had a later flight that day.
Stayed 3 nights in Aug 2024

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Wouldn’t go back
Room wasn’t very clean. The who room was dusty, the coffee pot was so dirty we couldn’t use it, there were back agains in the hung picture in the bathroom, the wallpaper was lifting up and peeling and they were stains all over the wall in the bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Roxanne, Fletcher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although an older property it was clean and the staff are friendly. We particularly enjoyed the free transportation and the drivers.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked a restaurant/bar on property..... didn't use shuttle but liked availability.... walkable!!!!
Stayed 1 night in Aug 2024

6/10 Okay

Catrina

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to my meetings
Stayed 2 nights in Apr 2024

2/10 Terrible

Jeanette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is poorly maintained. Service is bad and staff responsive time is very slow. Onsite restaurants were closed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sisi

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

ANJALI

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel experience in the USA, expedia made a mistake in the booking, we did not get the room we booked, got$50 compensation for that- which is an insult based on the spend. staff was horrible, even after multiple calls for room needs - no one turned up with blankets or sheets and didn’t have the courtesy to call , no housekeeping in entire 3 days of stay. I will think twice - one to go through expedia and two- use any hilton hotels in future
Stayed 3 nights in Aug 2024

8/10 Good

Engineering, Lake City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Jennifer

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had hair on the toilet seats and a single earring was on the counter upon arrival. There were multiple cracks in the ceiling. The staff was really kind when we checked in. The elevator for the parking garage was out of service and in the garage the exit gate was stuck open.
Stayed 1 night in Aug 2024