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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym
$163
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Huntington Bank Field
    ‪8 min walk‬
  • Progressive Field
    ‪14 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

1 bedroom, in-room safe, desk, blackout drapes

One King Bed

7.8 out of 10
Good
(28 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | 1 bedroom, in-room safe, desk, blackout drapes

One King and One Sofa Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Two Queen Beds Non-Smoking

8.4 out of 10
Very good
(102 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 421 out of 1293 reviews
Rating 8 - Good. 282 out of 1293 reviews
Rating 6 - Okay. 274 out of 1293 reviews
Rating 4 - Poor. 184 out of 1293 reviews
Rating 2 - Terrible. 132 out of 1293 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tameko

Liked: Cleanliness, property conditions & facilities
For my purpose the location was phenomenal and I will be staying here next year for the same thing. The bar tender was super friendly and gave good details on the area.
Stayed 2 nights in May 2025

8/10 Good

Dave

Traveled with family
I seen a mouse in hotel bar
Stayed 1 night in May 2025

6/10 Okay

iftekhar

Traveled with family
Needs improvement on service
Stayed 2 nights in May 2025

6/10 Okay

Megan

Liked: Staff & service

Marathon stay

Service was good but not great when I checked in. Room was nice but definitely could have used some more cleaning and some updates done. Overall it worked for my purposes. The view was nice though
Stayed 2 nights in May 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Timothy

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Pocharapong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

The hotel room is dirty and they don’t do room service. No room cleaning during the stay even we asked for it. The price is too high for the quality. Very disappointed.
Stayed 4 nights in May 2025

10/10 Excellent

TERESA, Ponte Vedr Beach

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jeffrey, Clinton

Disliked: Staff & service, amenities
Just a very average hotel. Walkable to the hall of fame, but not much else around there. Breakfast was a small buffet that was $25. It’s an ok hotel but I would never stay there again.
Stayed 2 nights in May 2025

8/10 Good

Therese, Mentor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable. Staff was fantastic. Good proximity to Rock Hall Of Game, science center, Browns Stadium, and walkable to many other areas.
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

4/10 Poor

Bernard

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the location. I stayed there before. However, the garage elevator was out of order. We had to tote our baggage up and down three flights of stairs. Using the stairwell at night is a bit scary as security does not really have much of a presence where it is dangerous. In the room, the sink was clogged. I had to unclog it three times during our stay. Also, the bathtub was back up, and I had to flush the toilet two or three times after using it. The $25 breakfast buffet featured hard and cold scrambled eggs. Very rubbery. Everything else was lukewarm and mediocre. The bright spot of the stay was the delightful lady who tended the breakfast area. She was charming and delightful. In fact, the staff both checking in and checking out very also very cordial. I have no problem with the people. My gripe is with the physical plant.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean’ quiet and a wonderful front desk staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Breakfast

Avoid going to the breakfast... its $30
Stayed 1 night in May 2025

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything except it wasnt near any shopping.
Stayed 2 nights in May 2025

8/10 Good

Robert

Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outlets didn’t work.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 2 nights in Apr 2025

8/10 Good

Melody

Liked: Staff & service
The staff was very helpful, the shuttle was great, bar area was nice and friendly. Great location. Some attention to cleaning would be better, windows in room were all dirty, bathrooms very small, only one towel rack. Fresh paint would help a lot.
Stayed 3 nights in Apr 2025

4/10 Poor

kara

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Stephanie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
My room was not clean. The bathroom floor was sticky. The bathtub floor had dark smudges. The bed smelled odd. It was not at all what I expect for hotel cleanliness. I also think my floor was slanted because the dresser drawers would not stay closed.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average hotel, needs investment

The hotel is tired and needs money spent on it to bring it up to date. The walls fixtures are worn and marked. The room itself is also worn and it wasnt cleaned to a very high standard. Behind the TV until and under the desk as thick with dust. In the bathroom there were hairs all over the floor and around the toilet. It is noisy as it is next to a small air field and also the train line is right behind it too so I was woken up by train horns at 4:30am and then helicopters later in the morning. The staff however were great very helpful when asking for recommendations or if I needed assistance. The free shuttle bus is a plus point for any guest. It could be a great hotel if some money was invested in it.
Stayed 4 nights in Apr 2025