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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Bar (on property)
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Huntington Bank Field
    ‪11 min walk‬
  • Progressive Field
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

One King Bed

8.2 out of 10
Very good
(22 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | In-room safe, desk, blackout drapes, iron/ironing board

One King and One Sofa Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Two Queen Beds Non-Smoking

8.4 out of 10
Very good
(85 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 399 out of 1190 reviews
Rating 8 - Good. 271 out of 1190 reviews
Rating 6 - Okay. 240 out of 1190 reviews
Rating 4 - Poor. 165 out of 1190 reviews
Rating 2 - Terrible. 115 out of 1190 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities
I liked that is was just a few minutes walk to get to the main part of downtown. I didnt like that they had the tvs setup so I couldnt use my firestick during downtime.
Stayed 4 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
I need to send a special thanks to our shuttle driver, Carl. He was attentive, funny, helpful, and his service was the highlight of the weekend. In the room, the phone did not work, so we had to go to the front desk to ask for supplies for the coffee maker.
Stayed 2 nights in Dec 2024

6/10 Okay

Pamela

Stayed 1 night in Dec 2024

6/10 Okay

Kayt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do better!
For $300 a night, this was not worth what was paid! The elevator in the parking garage was not working, so stairs had to be taken to even check in. Although it was close to the attraction we were there for, it was not to a Hilton standard.The bathroom was awful. No hot water in the shower.The lobby was full of smoke in the evening from the bar. We will not be returning to this hotel in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleveland trip
Great location to everything downtown. Friendly staff. Restaurant and bar area was awesome
Stayed 2 nights in Dec 2024

8/10 Good

christopher

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds weren't as comfortable as I would expect from Doubletree. Cookies were good.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
IT WAS BETTER SEVEN YEARS AGO
The lobby is dirty and worn. We asked for room service for one night and told it would be done but it wasn’t; the shampoo dispenser had run out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay. Clean, good shape, service was good but understaffed. Breakfast on Sunday before the Chiefs/Browns game was packed. Waited a long time to pay $22 for a buffet with no eggs. That was a blemish on an otherwise good stay. Liked the location.
Stayed 2 nights in Dec 2024

6/10 Okay

Shivdev

Stayed 2 nights in Dec 2024

6/10 Okay

David

Traveled with family
Disliked: Property conditions & facilities
I have stayed at this Hotel many times and it now seems to be getting a little dated. Service at the bar was horrible. We sat at table and they saw us but ignored us until we finally said something. The cookies are great!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

4/10 Poor

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Water damage
The ceiling was leaking in the main lobby- which isn’t a big deal. The leak was more like a stream and a bucket was placed to collect the water. The bucket couldn’t hold the large amount of water that was leaking so there was a large puddle. The room had a large amount of water damage, cracks in the ceiling and discolored walls. The wallpaper in the hallways was clearly damaged and falling off. Staff was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

terri

Liked: Cleanliness
Disliked: Property conditions & facilities
Very disappointing to have an adjacent parking garage with an out of service elevator. Guests having to carry baggage up and down flights of stairs to get from car to front desk. Unacceptable! We witnessed several elderly guests there for a holiday event dressed in formal wear struggling after having to navigate the steps from the 4th floor parking to the conference room. Hotel staff informed us that the elevator had been out of service since June. As an added inconvenience, water continuously poured down the stairwell when raining, soaking anyone on the steps.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The high cost did not equate to the property. There was a cigarette butt under our bed. The room had not been properly cleaned in sometime. We booked a 2 day stay, and had a 1/4 roll of toilet paper no extras! The elevator for the parking garage doesnt work; so you have to carry luggage via the stairs. Plus an additional 30 per day to park. The breakfast is not free. It was 22.50 a person for a regular hotel style buffet. However we had a 30 minute wait to be seated because there was no help to clean tables. Once seated we waited another 10 minutes for a clean plate. And they ran out of food. No fruits at all they were all empty. Once we returned from the football game, the hotel lobby had water just pouring in from the roof. I will never book this hotel again.
Stayed 2 nights in Dec 2024

4/10 Poor

Andrea

Traveled with family
Liked: Amenities
Staff was very friendly but when asked for new towels, toilet paper x 2 mornings and then afternoon and it’s not done it got frustrating to have to go down the elevator…we were on floor 15 on a very busy weekend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Liz

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Definitely will book again next time.
Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Disliked: Staff & service, amenities
Got a warning about some sort of “no show” scam fee. As if being charged for the room if I got stuck in a snow storm or medical emergency isn’t enough, apparently there is an additional “no show” fee. GoAFYS! Lots of hairs all over the floor and bathroom. Not a scrap of breakfast included. Coffee packets included were decent, that’s the highlight. Staff were friendly and doing the best they can probably do given the malfeasance of management and being total wastes of space and resources.
Stayed 1 night in Dec 2024

6/10 Okay

Jacelyn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly when we arrived. Parking is not valet it is park it yourself in a parking garage. Also if you book through Expedia they charge you fifty dollars and then refund it a couple days after your stay. Our room had peeling wallpaper and chipped paint on the ceiling as well as a stain on mattress cover. Bathroom wasn’t the cleanliness. It was close to the rock and roll hall of fame which was a plus.
Stayed 1 night in Dec 2024

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel used ever
Stayed 1 night in Dec 2024