DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
Bar (on property)
Lobby
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Huntington Bank Field
    ‪11 min walk‬
  • Progressive Field
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King and One Sofa Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

One Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

Two Queen Beds Non-Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 378 out of 1154 reviews
Rating 8 - Good. 253 out of 1154 reviews
Rating 6 - Okay. 238 out of 1154 reviews
Rating 4 - Poor. 167 out of 1154 reviews
Rating 2 - Terrible. 118 out of 1154 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dana

Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Business traveler
Liked: Staff & service, room comfort
The hotel was fine, nothing crazy. The handle to my shower broke off and I couldn’t turn it off whatsoever so I had to switch rooms but was ungraded to a nicer room so no complaints. Very nice staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennisse

Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our secret getaway

Had to evacuate my apartment due to unforseen circumstances, but it was a very welcome evening my husband and i had.
Stayed 1 night in Jan 2025

2/10 Terrible

Ineko

Stayed 1 night in Dec 2024

10/10 Excellent

Elyse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Didn’t like the elevator to the parking garage was not working.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carson

Stayed 1 night in Dec 2024

10/10 Excellent

Elyse

Stayed 2 nights in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities
I liked that is was just a few minutes walk to get to the main part of downtown. I didnt like that they had the tvs setup so I couldnt use my firestick during downtime.
Stayed 4 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
I need to send a special thanks to our shuttle driver, Carl. He was attentive, funny, helpful, and his service was the highlight of the weekend. In the room, the phone did not work, so we had to go to the front desk to ask for supplies for the coffee maker.
Stayed 2 nights in Dec 2024

6/10 Okay

Pamela

Stayed 1 night in Dec 2024

6/10 Okay

Kayt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do better!

For $300 a night, this was not worth what was paid! The elevator in the parking garage was not working, so stairs had to be taken to even check in. Although it was close to the attraction we were there for, it was not to a Hilton standard.The bathroom was awful. No hot water in the shower.The lobby was full of smoke in the evening from the bar. We will not be returning to this hotel in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleveland trip

Great location to everything downtown. Friendly staff. Restaurant and bar area was awesome
Stayed 2 nights in Dec 2024

8/10 Good

christopher

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds weren't as comfortable as I would expect from Doubletree. Cookies were good.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities

IT WAS BETTER SEVEN YEARS AGO

The lobby is dirty and worn. We asked for room service for one night and told it would be done but it wasn’t; the shampoo dispenser had run out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay. Clean, good shape, service was good but understaffed. Breakfast on Sunday before the Chiefs/Browns game was packed. Waited a long time to pay $22 for a buffet with no eggs. That was a blemish on an otherwise good stay. Liked the location.
Stayed 2 nights in Dec 2024

6/10 Okay

Shivdev

Stayed 2 nights in Dec 2024

6/10 Okay

David

Traveled with family
Disliked: Property conditions & facilities
I have stayed at this Hotel many times and it now seems to be getting a little dated. Service at the bar was horrible. We sat at table and they saw us but ignored us until we finally said something. The cookies are great!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

4/10 Poor

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Water damage

The ceiling was leaking in the main lobby- which isn’t a big deal. The leak was more like a stream and a bucket was placed to collect the water. The bucket couldn’t hold the large amount of water that was leaking so there was a large puddle. The room had a large amount of water damage, cracks in the ceiling and discolored walls. The wallpaper in the hallways was clearly damaged and falling off. Staff was nice.
Stayed 2 nights in Dec 2024