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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
Ballroom
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
$121
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪6 min walk‬
  • Rocket Arena
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(20 reviews)
  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(84 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Lake Erie View)

9.0 out of 10
Wonderful
(46 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 411 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

3.5-star hotel in Downtown Cleveland
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 13079 square feet (1215 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Cleveland at Playhouse Square by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 777 out of 1228 reviews
Rating 8 - Good. 248 out of 1228 reviews
Rating 6 - Okay. 123 out of 1228 reviews
Rating 4 - Poor. 46 out of 1228 reviews
Rating 2 - Terrible. 34 out of 1228 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this to anyone
Stayed 1 night in May 2025

10/10 Excellent

Calyn

Liked: Cleanliness, amenities, property conditions & facilities
Great property and perfect location.
Stayed 1 night in May 2025

6/10 Okay

Caitlin

Traveled with partner
Liked: Cleanliness
The staff was horrible. Went to check in and the employee Michael was in the middle of checking us in when another lady came up and he took her in instead of us and was very rude. The other lady who eventually ended up checking me in was also rude, asking me for a credit card and swiped my card without telling me why or communicating. She just handed me the key card also and didn’t communicate where to go or anything. Overall the staff in general was very rude and it was very disheartening
Stayed 1 night in May 2025

10/10 Excellent

Quentin

Traveled with family
Liked: Property conditions & facilities, room comfort
Great place to stay.
Stayed 2 nights in May 2025

8/10 Good

Divinity

Stayed 3 nights in May 2025

10/10 Excellent

Vinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Stayed 1 night in May 2025

8/10 Good

Asiya

Liked: Cleanliness, staff & service, room comfort
The room was comfortable but the hotel most definitely has some wear and tear. The refrigerator was dented um and the bedding smelled musty.
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Paid for breakfast when I made reservation. It was a buffet. It was average at best. Very little variety. There were no ice machines available at all. Was told they had one on the fifth floor. When I went to use it. There was no ice machine there at all. Stayed in the middle of the week. One night reasonable rates. The second night was over $500. Not worth the money!
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and overall a very nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, self park availability
Stayed 1 night in May 2025

10/10 Excellent

Edward

Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. clean and staff was friendly
Stayed 1 night in May 2025

10/10 Excellent

Stormi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of everything. Walked to the rock and roll hof and progressive
Stayed 3 nights in May 2025

4/10 Poor

Savannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean and amenities were not working. We moved to a new room because of issues with our first room but the second room smelled of urine and was grimy. I’ll stay somewhere else next time I’m in Cleveland
Stayed 2 nights in May 2025

8/10 Good

Travis

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed there as it was close to Progressive Field. Literally less than 10 minute walk to the ballpark. Pulled right up front to valet my truck. Staff was great and super accommodating! Definitely a plus in my book. Only negative I can honestly say is could have been a little cleaner in areas. Wasn’t dirty, but wasn’t spotless as I’d expect for for this type of property.
Stayed 1 night in May 2025

10/10 Excellent

Moya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yvonne's Review

The Front desk was absolutely superb!!! I enjoyed the breakfast. Rooms were clean and cozy.
Stayed 2 nights in Mar 2025

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Walking distance to events, restaurants and breweries. Nice gym. All staff friendly and helpful. Clean and comfortable. We will definitely be back.
Stayed 5 nights in May 2025

8/10 Good

Manuel, Detroit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, going to stay there afain in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Chad

Stayed 2 nights in May 2025

6/10 Okay

Lena

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was nice but there was garbage left from previous guest. The battery apparently died for our keycard and they decided to change it an hour before we left. Hidden cost include parking; there’s nothing on website saying you have to pay additional for parking whether in parking garbage or valet. Conveniently located and within walking distance to places.
Stayed 1 night in May 2025