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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Huntington Bank Field
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(16 reviews)
  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Lake Erie View)

9.0 out of 10
Wonderful
(33 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 411 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Cleveland Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (2497)
$160 nightly
The price is $160 total
includes taxes & fees
Drury Plaza Hotel Cleveland Downtown

About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

3.5-star hotel in Downtown Cleveland
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 13079 square feet (1215 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Cleveland at Playhouse Square by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 734 out of 1148 reviews
Rating 8 - Good. 238 out of 1148 reviews
Rating 6 - Okay. 107 out of 1148 reviews
Rating 4 - Poor. 41 out of 1148 reviews
Rating 2 - Terrible. 28 out of 1148 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria, Sun Prairie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Mar 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds were very uncomfortable! Hard to sleep. Needs normally comfortable. Liked the liquid hands soap rather bar soap. Smell was nice. Shower gel nice scent also.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brandyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE EVER!!!

The worst hotel I ever stayed in. Toilet was making loud noises. Came to fix but later noises came back. Only has hot water no cold water. Heater doesn't work it was extremely cold. Refrigerator made loud noises all night long!! The worst of the worst internet pics lie!!!
Stayed 1 night in Mar 2025

10/10 Excellent

FRANK

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in downtown Cleveland near restaurants, nightlife and sporting venues.
Stayed 2 nights in Mar 2025

2/10 Terrible

Lucy

Stayed 1 night in Mar 2025

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Enyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

It was really clean and clean smelling. The condition of the lobby was great. The rooms as well. They still offer room service which was a plus. Many hotels don’t since COVID
Stayed 2 nights in Mar 2025

8/10 Good

Benhur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the average the hotel was fine. The comfort of the beds and the breakfast was below the average.
Stayed 1 night in Mar 2025

4/10 Poor

Vanessa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I liked the structure of the building I didn't like the horrible customer service at the restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Our hotel was conveniently located within walking distance to the theater. The staff was friendly and helpful. The room was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Tierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness and how friendly the staff was. The location was also great.
Stayed 1 night in Mar 2025

10/10 Excellent

cj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

DaSha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Santina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Stayed 1 night in Mar 2025

8/10 Good

Bridget

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sergey

Stayed 3 nights in Mar 2025