Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Breakfast, lunch and dinner served
Indoor pool
Meeting facility
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Gym
  • Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Cleveland State University
    4 min walk
  • Cleveland Arcade
    7 min walk
  • Progressive Field
    8 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

Suite, 1 Bedroom

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Lake Erie View)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 411 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star hotel in Downtown Cleveland
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 13079 square feet (1215 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1094 reviews" "
Rating 8 - Good. 230 out of 1094 reviews" "
Rating 6 - Okay. 94 out of 1094 reviews" "
Rating 4 - Poor. 44 out of 1094 reviews" "
Rating 2 - Terrible. 27 out of 1094 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Quentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Chengen

Stayed 1 night in Aug 2024

10/10 Excellent

Carmen E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay despite the weather change. I would definitely recommend this hotel. I wish we had a longer stay.
Stayed 3 nights in Aug 2024

8/10 Good

william, xyz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Parking staff entered the wrong phone number when I left my car, so i wasted 45 minutes helping them find my car. Because we (I) found my car, they would not give me a discount on my overnight parking.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

4/10 Poor

Bobbie

Stayed 1 night in Aug 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely place with great staff
Stayed 1 night in Aug 2024

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good option to go see the baseball game which was walking distance of about 5 minutes. The only down side is that they have parking but would not accept our motorcycle. The staff besides that was super nice !
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Phillip

Liked: Staff & service, room comfort
Close to ballpark, room was decent
The lady that checked us in was very nice and told us how to get to the ballpark. The hotel is within walking distance of the ballpark which was great. Bed was decent. The room was huge. Overall a good experience. We paid for breakfast with our room but didn’t end up eating so I’m not sure how the food is. Valet was a nightmare. The guy who took our car had tons of other keys and tags at the same time and we were nervous they’d end up bringing us the wrong car at checkout but it was fine. It did take a really long time to get our car when we were ready to leave so I’d request your car way before you are ready to leave.
Stayed 1 night in Aug 2024

8/10 Good

Philecia N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice atmosphere near major events
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

John Bart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent stay. Would stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff, good breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Haziel, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay will booked again
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Quiet, clean. Though not the thought I had for a “plaza” hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Brittnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG!!!! I’ve been to so many hotels and never in my experiences did I encounter such an amazing staff at the Crowne. The ENTIRE front desk staff was amazing! The restaurant was amazing, maintenance was helpful. I wish I can experience this everywhere! Mark at the front desk was absolutely hilarious!!! LOL!! I’ll never forget him! Can’t wait to go back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph T

Stayed 2 nights in Aug 2024

4/10 Poor

Stacey

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and well kept even with the massive influx of people for Summer Slam that weekend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people
Stayed 2 nights in Aug 2024