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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Meeting facility
Meeting facility
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Room service

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪7 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Huntington Bank Field
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Room amenity

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

Room amenity

Standard Room, 1 King Bed (Lake Erie View)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 411 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

3.5-star hotel in Downtown Cleveland
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 13079 square feet (1215 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Cleveland at Playhouse Square by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 741 out of 1160 reviews
Rating 8 - Good. 243 out of 1160 reviews
Rating 6 - Okay. 101 out of 1160 reviews
Rating 4 - Poor. 45 out of 1160 reviews
Rating 2 - Terrible. 30 out of 1160 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raimundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para estadia. Un detalle la cafetera de nuestra habitacion no funciono, la habitacion no tiene microhondas. Todo lo demas excelente.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dana L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb. I thoroughly enjoyed my stay and will be back.
Stayed 4 nights in Dec 2024

4/10 Poor

Telasia

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Traveled with family and small children
Liked: Staff & service
Bit dirty. Needs updated. Pool was freezing. Tv in room was broken. Staff was wonderful!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean please…
Over all the stay was good expect for a few hiccups. The first being the first room we were in the bed broke at random. The chair was not very clean and there was a light out in the bathroom. The bathroom floor also could use a good cleaning especially in the Corners were the bathtub meets the floor. But….. despite all the stated things once the front desk was notified they quickly moved up to another room which was better still could use a good cleaning but the bed was comfortable and we all slept well. The pool and hot tub were great as well my kids really enjoyed that.
Light out in bathroom from room #1
Broken bed room #1
Dirty chair room #1
Stayed 1 night in Dec 2024

10/10 Excellent

Ashanti

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love the vallet that comes with booking the stay..
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 4 nights in Nov 2024

6/10 Okay

Erica

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower in 802 did not have warm water. Sink water was very hot. Maybe the handle was broken? I told the desk about it on my out. Wasn't thier fault but apologized.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Business traveler
Disliked: Staff & service, property conditions & facilities
Do not stay at Crowne Plaza Hotel
My truck was vandalized and broke in when securing the car with valet. 3 other vehicles were the same too
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ghost light dinning room has exceptional staff and phenomenal desserts! We enjoyed a lovely evening!
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff Easy access valet parking Large clean room Great location
Stayed 1 night in Dec 2024

6/10 Okay

Ty

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy but ok
Room was very comfy and nice. The trashcans didn't have any bags. I sent my son down to the desk to get some and they gave him HUGE trash bags that he could have fit in. The TV didn't get a signal so they sent up the maintenance man right away to get the signal, but the TV still didn't work so we just turned it off. There's no parking and had to pay $14/day at the parking garage in the back.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Timothy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more valet attendants working especially during checking out.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and queit. First night there slept 9 hours. Its been years since i slept that long. Finding parking is a liitle tricky if you dony use valet parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and very helpful. We had such a nice time
Stayed 3 nights in Nov 2024