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Crowne Plaza Cleveland Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Exterior
Breakfast, lunch, dinner served; Italian cuisine
Terrace/patio
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Room service
  • Laundry
$126
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    ‪11 min walk‬
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Cleveland Airport by IHG

3.5-star Middleburg Heights hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
In addition to an indoor pool, Crowne Plaza Cleveland Airport by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite self parking is complimentary.

Crowne Plaza Cleveland Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Tavolo 72 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 122 out of 1006 reviews
Rating 2 - Terrible. 132 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

ashley

Liked: Cleanliness, staff & service, room comfort
The pool was closed which was the only reason we booked the hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was shut down my entire stay! Staff was rude about it kept giving the run around. Sad kid who didn’t get to swim after softball tournaments!
Stayed 1 night in May 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Only one elevator worked. Pool was closed the whole time. Air conditioning in room was very loud when running
Stayed 1 night in Jun 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent.
Stayed 1 night in Feb 2025

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities
Furniture in the room had stains and the desk chair has no padding. How is this ok? Save your money.
Stayed 2 nights in May 2025

8/10 Good

Tonette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

margie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Shawn at the front desk was exceptional. He was very attentive and helpful.
Stayed 1 night in May 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the advertising on the website show different look of the property and is not
Stayed 1 night in May 2025

10/10 Excellent

Jose, Aventura

Liked: Cleanliness, staff & service
Average aging place, need some love but covered my bases.
Stayed 1 night in May 2025

4/10 Poor

Rajkumar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bed had fungus smell , the breakfast quality was not good
Stayed 1 night in May 2025

2/10 Terrible

Takeshi

Stayed 1 night in May 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Mohammad Nasser

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
.
Stayed 2 nights in May 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible old run down hotel with two elevators down.
Stayed 3 nights in May 2025

6/10 Okay

ADRIENNE

Traveled with partner
Liked: Staff & service
The inconvenience was it was only one elevator working the whole weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in May 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tuuguu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good smell. Good price too
Stayed 1 night in May 2025

10/10 Excellent

lindsey

Stayed 1 night in May 2025

8/10 Good

Samuel, Cleveland

Liked: Cleanliness, amenities, property conditions & facilities
During check in the front desk person was at the end of her shift and refused to check us in. Waited 29 minutes for the next person.
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
The room was very nice but there was no water for the coffee machine, the ice maker on this floor did not work and there was no soap in the body wash dispenser.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025