Comfort Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn

Exterior
Reception
Lobby
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
6191 Quarry Ln, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    ‪10 min walk‬
  • Topgolf
    ‪18 min walk‬
  • Brandywine Falls
    ‪9 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn

Independence hotel with free weekday breakfast
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Comfort Inn offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn Hotel
Comfort Inn Independence
Comfort Inn Hotel Independence

Comfort Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1005 reviews" "
Rating 8 - Good. 318 out of 1005 reviews" "
Rating 6 - Okay. 156 out of 1005 reviews" "
Rating 4 - Poor. 75 out of 1005 reviews" "
Rating 2 - Terrible. 61 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rosalind

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

8/10 Good

Marygrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

CHRIS, elyria

Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, breakfast was really good with lots of options. Unfortunately they have thin walls as there was a patron getting sick all night long and we heard it all night. Tried to turn up the fan on the A/C unit but it wouldnt work. Other than getting no sleep because of that (not the hotels fault) the beds were comfortable and the breakfast was a nice touch with candy and snacks in between. I would recommend for sure.
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Stayed 1 night in Sep 2024

10/10 Excellent

William, STRUTHERS

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown Cleveland and top golf
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Shaun

Traveled with family
Couple of live and dead bugs in the room. Odd smell in the room. Maintenance needed mostly in the bathroom. Moisture issues since there was not a working exhaust fan. We were told no one would be placed in the adjoining room, but at around 11pm someone was assigned the room and they were trying to unlock the adjoining door. Made it through the night but won’t stay at Comfort Inn again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Decent place but in need of some overhaul.
This is a decent place to stay for a night or so, for example if you are in town for sports, etc. The staff is very nice and that is a plus. The breakfast was good. The room had a musty smell though which was noticeable, and seemed like it was getting old, frayed carpet, fan in bathroom made weird noise when on, and the pullout sofa bed looked super old and kind of used a lot. Even though it is non smoking, you could smell smoke in hallways. Overall though it suited our needs for one night in town.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Katelyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Deb

Traveled with family
We arrived at 3p and needed to check in early to go to a family member’s viewing 3-7pm. A short heavy man at the desk stated absolutely no checking before 4p. We changed our clothes for the viewing in the public restroom and came out to seeing another man (tall man) checking in another couple. We expressed out dissatisfaction with being told we couldn’t checkin but allowing others to checkin. He kindly checked us in but no apology. Elevator wasn’t working and repair person working on it, and kindly manually operated the elevator to take us up to 3rd floor and back down. There was no TV service and no explanation why. We were scheduled to stay 2 nights, but cancelled our 2nd night and stayed at another hotel for the 2nd night. Would not recommend staying at this hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

CHANTE L

Liked: Staff & service
I was let down from the high expectations I had. This property needs updating and better beds.
Stayed 1 night in Jun 2024

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from all the traffic and safe, nice location
Stayed 3 nights in Sep 2024

6/10 Okay

Julie

Traveled with family
Disliked: Staff & service
Just an average place with less than friendly staff. Rooms were clean but carpeting should be removed. Halls smelled like stale cigarettes- fortunately room didn't. Weekend breakfast should go until 10 not 9:30.
Stayed 1 night in Sep 2024

10/10 Excellent

kayli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Cynthia

No worth the stay
We had no Wi-Fi or tv that worked. When I asked the from desk I was told it was a bad service that didn’t work most of the time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Quite frankly the hotel is disgusting. It is dirty, smelly and dated. We will never stay in another Comfort Inn. When we asked for Room Service we were told that we should have asked the night before - ultimately it was done but not without resistance and us insisting on it. Terrible, terrible experience.
Stayed 2 nights in Sep 2024