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Comfort Inn Mayfield Heights Cleveland East

2.5 star property

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Photo gallery for Comfort Inn Mayfield Heights Cleveland East

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, desk, blackout drapes, iron/ironing board
Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade) | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby sitting area
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Laundry
$120
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
1421 Golden Gate Blvd, Mayfield Heights, OH, 44124
  • Cleveland Clinic - Hillcrest Hospital
    ‪19 min walk‬
  • Legacy Village
    ‪6 min drive‬
  • Cleveland Clinic
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(66 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade) | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn Mayfield Heights Cleveland East

Mayfield Heights hotel with free weekday breakfast, connected to a shopping center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Housekeeping is available on request.
Comfort Inn Mayfield Heights Cleveland East offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn Mayfield Heights Cleveland East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1981
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kensington Inn Mayfield Heights
Kensington Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East
Comfort Inn Cleveland East
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Ohio
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East Mayfield Heights

Reviews

Comfort Inn Mayfield Heights Cleveland East Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

4/10 Poor

Gabrielle

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The second floor hallway smelled so so badly of smoke. The room didn’t but there were moments when you were in the bathroom area near the door and could smell smoke. You could hear every footstep above you and people talking until 2am. The breakfast was okay, not many options and the area is so small it easily gets congested when there’s more than 3-4 people down there. Will not be staying again strictly because of smoke smell and noise. I didn’t bother to complain since we got in at 1am and were too tired to get a refund and leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great breakfast choices. Bed was comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Vikas

Stayed 1 night in Jun 2025

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had an upgrade room and it was very nice but there was no plug in the bathroom. A little hard to dry your hair. A nice kitchenette. A small table would have been nice. The breakfast was very good and the people were really nice. Especially the nice man who took care of the breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Jacqueline

Stayed 1 night in Jun 2025

8/10 Good

Lashell

Liked: Cleanliness, amenities, property conditions & facilities
I liked how it was
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast! Friendly, competent staff. Weather protection for loading and unloading in rain.
Stayed 2 nights in Jun 2025

8/10 Good

RICHARD

Traveled with family
Disliked: Property conditions & facilities
The elevator was broken....otherwise was good.
Stayed 1 night in Jun 2025

2/10 Terrible

Jesse

Traveled with partner
Disliked: Cleanliness, amenities
I am handicapped. Elevator out of order entire week. My reserved room was 2nd floor. Got a main floor room not handicapped , smaller bed. Ice maker not working on main floor ask for ice at desk man was too busy & I was only client in the lobby.. Back entry entry door next to my room was not secured ,lots of traffic in and out all night. Checked out 2 days early did not want to remain there. Rated 8.2 should be a 1-. Will not use use expedia again ratings not reliable. Very Dissatisfied.
Stayed 7 nights in Jun 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent, the room was cozy and comfortable. The shower was wonderful and the complementary breakfast was delicious!
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandy

Stayed 7 nights in May 2025

6/10 Okay

Rodney

Stayed 2 nights in May 2025

8/10 Good

Dianna

Liked: Cleanliness, amenities, property conditions & facilities
When going to Cleveland i always stay here.
Stayed 2 nights in May 2025

4/10 Poor

Gwendolyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
the elevator was out of order, had to carry my luggage to the second floor.
Stayed 2 nights in May 2025

2/10 Terrible

Phyllis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Thus place us a dump! Dirty rooms, especially the bathrooms. Our room smelled like mold and a wet dog. I have limited mobility and the elevator did not work. Another guest shared it had been been out for days.
Stayed 3 nights in May 2025

4/10 Poor

Jeffrey

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 2 nights in Apr 2025

6/10 Okay

Byung

Stayed 4 nights in May 2025

4/10 Poor

Lorraine

Disliked: Staff & service, property conditions & facilities
While they have updated the building and common areas, the room was very tired, not the cleanest and very motel style - sink outside bathroom and tiny TV. The front desk staff people were efficient but not pleasant or friendly. It was very convenient for the Cleveland Clinic Hillcrest medical building (30 minute walk) but I wouldn’t stay here again.
Stayed 1 night in May 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is fine for a stop over (which we did). Unfortunately the elevator was not working and our room was on 3rd floor. I get it that things happen but it seemed like it had been inoperable for some time (front desk clerk said they couldn’t get it working). The front desk was very apologetic and offered to help with our bags.
Stayed 1 night in May 2025

6/10 Okay

Hatice

Traveled with partner
Disliked: Property conditions & facilities
inoperable elevator, tight stairs
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet had no bacon or sausage
Stayed 2 nights in May 2025

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable hotel. Served our needs for a concert in town. Shoutout to Juan who checked us in.
Stayed 1 night in May 2025