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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Lobby
Business center
1 bedroom, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Lobby

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The price is $105 total
includes taxes & fees
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About this property

Best Western Airport Inn & Suites Cleveland

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Airport Inn & Suites Cleveland features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Airport Inn & Suites Cleveland is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1007 reviews
Rating 8 - Good. 272 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening receptionist was absolutely amazing. We ended up leaving our car there and using their transportation to the airport. So very kind
Stayed 1 night in Mar 2025

4/10 Poor

Juan P

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn’t clean dusty, the sheets not clean, no WiFi available, very poor quality
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly, very accomodating, helpful. Although the property is currently being remodeled, it was very clean, the room was updated, beds comfortable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Axel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff. Best attention to details ever. Sharp shuttle time.
Stayed 1 night in Mar 2025

6/10 Okay

Ashay

Traveled with group
Disliked: Amenities
Overall the experience was fine. The room Was clean but the tv and microwave was a bit dated. One of the pillows had a stain on it so I asked for a new pillow. They asked if I wanted to change the pillow case I told them No I wanted a new pillow and they seemed to have an attitude about that.
Stayed 2 nights in Mar 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good for a one night stay. Good value for the money. Good bed.
Stayed 1 night in Mar 2025

8/10 Good

ashna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable property and convenient to the airport
Stayed 1 night in Mar 2025

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay

Would definitely stay again when we visit family. Friendly and helpful staff. Our stay was very pleasant other than the first night when a group/family came in and was very loud and disruptive. Staff talked to them and the rest of the stay was great. Grandson was a big fan of the breakfast offered.
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 stars but only temporary

friendly staff, as of 3/25/25 there is construction going on inside the building that runs until about 9:30pm which can be pretty inconvenient, but once completed no issues with the hotel at all
Stayed 1 night in Mar 2025

10/10 Excellent

Chase

Stayed 1 night in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I've stayed as I fly out of this airport often. The staff is absolutely wonderful, helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and comfortable room.
Stayed 1 night in Mar 2025

8/10 Good

stephenie

Traveled with family
Liked: Cleanliness, staff & service
Stay was good. Breakfast was great. Staff was wondeful including the shuttle driver.
Stayed 1 night in Mar 2025

4/10 Poor

Byron

Disliked: Cleanliness, property conditions & facilities
I’m sure when they are done with the renovation, it will be nice. My room was the one good callout. It had been renovated and clean. The lobby was small, cluttered and the was often left unattended. The weight room was bad. The area outside was not great with trash blown across the property and minimal parking.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

8/10 Good

monty

Traveled with family
Liked: Staff & service
i
Stayed 2 nights in Mar 2025

6/10 Okay

TaTanisha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were amazing & very accommodating. I needed change rooms & was put in a room near the area being renovated & was exchanged with no hassle. The hotel is very clean, you can smell the clean as soon as you walk in. The only 2 negative things I can say is the mattresses were not comfortable, very thin & the suites are set up stupidly
Stayed 7 nights in Mar 2025

2/10 Terrible

Maria

Business traveler
Disliked: Staff & service
I will not make a reservation with them again. I had proof of hospitalization and needed to move the check in date one day later and they charged me a cancelation and but didnt give me the changed date. So now i'm out double the room rate with nowhere to stay.

10/10 Excellent

Atalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Feb 2025

6/10 Okay

Shelby

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Hotel stay

Did not clean room when i requested one day had hard time getting clean towels
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is always great to stay at when I'm traveling the next day from Cleveland Hopkins. Nearly renovated rooms a great breakfast in the morning. Love the park stay and fly option with the shuttle. Place is very clean and room rates are always affordable even on a weekend night
Stayed 1 night in Feb 2025