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Sunbay Park Hotel

4.0 star property

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Photo gallery for Sunbay Park Hotel

Seasonal outdoor pool
Children's play area - outdoor
View from room
Marina
Garden

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Room service
$125
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53
  • Piazza della Vita
    ‪4 min drive‬
  • Port of Civitavecchia
    ‪5 min drive‬
  • Largo della Pace
    ‪6 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, blackout drapes

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

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About this property

Sunbay Park Hotel

4-star Civitavecchia hotel close to Port of Civitavecchia
Spend the day relaxing on Sunbay Park Hotel's private beach or at a marina before returning for a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Sunbay Park Hotel offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Civitavecchia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the hotel's private beach. After a day at the beach, enjoy amenities at Sunbay Park Hotel like a marina, a seasonal outdoor pool, and a children's pool.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a rooftop terrace and a garden. Complimentary self parking is available on site.

Sunbay Park Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Ristorante Le Terrazze - Overlooking the ocean and pool, this bar specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Pizzeria del Mare - This beachfront restaurant specializes in pizza and serves lunch and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pizzeria del Mare
  • Ristorante Le Terrazze

Things to do

  • Children's pool
  • Motor boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 07

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel

Sunbay Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 141 out of 591 reviews
Rating 8 - Good. 203 out of 591 reviews
Rating 6 - Okay. 120 out of 591 reviews
Rating 4 - Poor. 70 out of 591 reviews
Rating 2 - Terrible. 57 out of 591 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Brad

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The food in the restaurant was cold and unappetizing and the service in the restaurant was poor. We asked for numerous things and never received them
Stayed 1 night in May 2025

6/10 Okay

Soraya

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La ubicacion muy buena.la comida excellent. El hotel abandonado falta de cuido y limpieza las camas fatales.
Stayed 2 nights in May 2025

6/10 Okay

Oyuki

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Alex from the front desk was very rude upon on check in. We felt we had zero help when we arrived early in regard to check in. He didn’t mention the hotel has an on site restaurant we could wait at/ eat lunch and told us to head to the center of town to eat, which is a minimum 40-45 mins walk. He told us we would be checking in later than Expedia had us listed at ( he dated 3pm) which made us missed a pre paid ticketed event we had planned. We received help once a young lady checked in the late afternoon around 215pm. We didn’t get room keys until 245. Getting a taxi from this area even to the “city center” is difficult and very pricy. Every ride share we order canceled. The room was very clean and the view was breath taking so if not for anything else, the views are worth it. We had dinner at the restaurant on site and the food was very well priced and good. They prefer cash but did have a card reader for payment. They do offer transfer to the port for a fee that you have to arrange the day before you need it at the front desk. It was about 12 euro per person with card and 10 per person with cash. It’s an outside company so you pay the driver. The hotel is only a few miles from the port which is nice.
Stayed 1 night in May 2025

6/10 Okay

Jericho

Stayed 1 night in May 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2025

4/10 Poor

Derek

Disliked: Staff & service
Hotel is in a good location, rooms are clean but water for showers and toilet was very low pressure and sometimes didn’t work at all. We spoke to the reception about it and it appeared to be a normal thing and told to wait 30 mins it should get better, which it did but if your on a time schedule you could have an issue. I’m sure it was a stellar hotel in its day.
Stayed 1 night in May 2025

4/10 Poor

David

Traveled with family
Disliked: Property conditions & facilities
This was rated as a 4 star hotel but from our perspective it wasn't even close. The overall condition of the hotel was run down. It requires an extensive upgrade. I would not recommend this hotel to anybody looking for a 4 star.
Stayed 2 nights in Apr 2025

8/10 Good

Richard G

Liked: Room comfort

A Great Night's Sleep in Civitavecchia.

The hotel property location is absolutely beautiful. It appears either under reconstruction or in continual decay. It appears there is little or no staff present other than a couple who manage the front desk and the restaurant/bar alone. Dinner was very good and we appreciated the husband who was the only server and only person present. No one was present at breakfast and no one could figure out the coffee/expresso machine. However, for the price we paid for one night, we would most definitely cone back due to the beautiful view and quality bed and mattress. It was an excellent value for cruise passengers looking for a great night's sleep at a very reasonable rate. Our hope os that it is under improvement as the property is gorgeous and could be turned into a 5 star resort. It's only 4 kilometers from the Civitavecchia cruise port which makes it very convenient. Please know that dinner on their balcony was tremendous and we appreciated the service we received.
Stayed 1 night in May 2025

4/10 Poor

Aidan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated property and decor. Shower was dirty completely covered in black mould. Breakfast was not bad with a good selection. Certainly not a 4 star hotel
Stayed 1 night in Apr 2025

8/10 Good

Juaninne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .
Stayed 1 night in Oct 2024

8/10 Good

Morayma, Dorado

Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Got some misinformation at checkin but overall good place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Roxana

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful but the room was very dirty. Far from city center and is very difficult to walk especially if you are with a stroller. And the Taxi is reaping you off
Stayed 3 nights in Oct 2024

6/10 Okay

Ronald

Stayed 3 nights in Oct 2024

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views
Stayed 1 night in Oct 2024

10/10 Excellent

JON-PAUL

Traveled with partner
Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kellie, UpperCoomera

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a long way from the port and train it has no transfer options and Taxi are hard to find when the boats are in harbour. They have no working lift and we had to go up four flights of stairs The doors in our room blew open during the night as it didn’t have proper locks The bed was as hard as a rock No phone in the room No decent lighting TV didn’t work The bathroom was clean but shower screen was rusty and would get stuck when you closed it Not any where near a Mecure standard we booked due to the name
Stayed 2 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Debra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone needs to alter the description of this hotel . It’s far from upmarket . Rooms are basic , dirty and poorly equipped
Stayed 1 night in Aug 2024

2/10 Terrible

RALPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

This hotel is a complete dump! Furniture is old, damaged, moldy. Totally discusting. Bathroom is old, toilets brown stained, moldy tub. Front desk personnel totally rude and unhelpful. Poor intetnet / wifi available. They list themselves as a 4 star hotel when they aren't even a half star. Spent the whole night sitting in a chair waiting to leave for the port. Never again!
Stayed 1 night in Sep 2024

10/10 Excellent

SAHRAN, Media

Stayed 1 night in Aug 2024

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024