Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

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Relax in a stylish outdoor lounge area with comfortable seating and a serene atmosphere.
REAL INN features a sleek entrance with a glass door set within a stone facade, surrounded by a circular water feature and paved area.
Relax by the clear pool surrounded by lush greenery and a pergola.
Enjoy a sumptuous spread of fresh fruits, dips, and beverages at our buffet.
Welcome to Real Inn, where guests can relax in a comfortable seating area with sofas and armchairs, and access the hotel easily through the revolving glass entrance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪17 min walk‬
  • American Consulate
    ‪2 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

Junior Suite

7.2 out of 10
Good
(7 reviews)
  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Suite Master

9.4 out of 10
Exceptional
(3 reviews)
  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe King

8.0 out of 10
Very good
(61 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Ciudad Juárez by the USA Consulate

4-star Ciudad Juárez hotel close to American Consulate
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Real Inn Ciudad Juárez by the USA Consulate features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. This eco-certified hotel also offers a terrace, tour/ticket assistance, and laundry facilities. A complimentary area shuttle within 5 kilometers is available for guests. Onsite self parking is complimentary.

Real Inn Ciudad Juárez by the USA Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 240 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 481 out of 1052 reviews
Rating 8 - Good. 199 out of 1052 reviews
Rating 6 - Okay. 139 out of 1052 reviews
Rating 4 - Poor. 101 out of 1052 reviews
Rating 2 - Terrible. 132 out of 1052 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Excellent service. Great place to stay, conveniently close to all your shopping and eating places.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacquelene

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Restroom wasnt clean it was used
Stayed 1 night in Apr 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jose, Laredo

Stayed 1 night in Apr 2025

4/10 Poor

Antonio

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the 4th time i stayed there and every time ive stayed there has been an issue with the heating and cooling. Air temperature is a huge deal for someone like me and every time has been a disappointment. Im not sure if the hotel has some type of control over the usage. Couldn't sleep cause it was too cold during the winter and couldnt sleep cause it is too hot in the summer. Stains are all over the walls, the shower had no hot water and the towels had tons of brown stains on them. But at least the staff was pleasant.
Stayed 1 night in Apr 2025

8/10 Good

araceli

Liked: Cleanliness, staff & service, property conditions & facilities
*****
Stayed 1 night in Apr 2025

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

Jacquelene

Liked: Cleanliness, staff & service
Nice view
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in Apr 2025

10/10 Excellent

PABLO

Stayed 5 nights in Apr 2025

10/10 Excellent

Jesús Alejandro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIELA, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

ruben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel used to be one of the best hotels in Juarez, I had issues with the toilet twice and the towels were old smelly and ripped. I had to purchase my own body soap since the one on the rooms was too diluted. Hope they improve the hotel as it is a very nice place to stay.
Stayed 3 nights in Apr 2025

4/10 Poor

AVELINO

Sheet looks like it didn’t change I request to get new sheet and room was no even clean no vacuum kind poor services at the room
Stayed 1 night in Mar 2025

2/10 Terrible

Homero

Stayed 2 nights in Mar 2025

8/10 Good

Constantino

Liked: Cleanliness, staff & service, amenities
Good overall. Very close to the airport
Stayed 2 nights in Mar 2025

10/10 Excellent

Fulgencio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, efficient.
Stayed 1 night in Mar 2025

6/10 Okay

Hugo

Stayed 1 night in Mar 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Cleanliness
The property is in a great area but the cafpets in the room are really dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Person at the front desk was very professional, very nice! Room was clean, bed was comfortable. Just recommend that the hotel change out the towels, seem to be old bath towels that were falling apart. Otherwise great place to stay! Highly recommended!!
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

AVELINO

Liked: Cleanliness, staff & service, property conditions & facilities
Well parking lot was full .! May be event going on .! Then I need to request new bed sheet and change it my self .! Wife didn’t like how they look may be no change .! Restaurant was. Okay .! Over all was good 👍
Stayed 1 night in Mar 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025