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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Indoor pool
Exterior
Interior detail
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Central Park
    ‪4 min walk‬
  • American Consulate
    ‪3 min drive‬
  • Plaza Las Misiones
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, desk, blackout drapes, soundproofing

Double Room

  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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Real Inn Ciudad Juárez by the USA Consulate

  • Pool
  • Parking included
  • Free WiFi
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3.9 out of 5, Good, (1000)
$94 nightly
The price was $111
The price is $94 total
includes taxes & fees
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About this property

Krystal Urban Ciudad Juárez by US Consulate

Ciudad Juárez hotel close to Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Ciudad Juárez by US Consulate features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Krystal Urban Ciudad Juárez by US Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 369 for adults and MXN 205 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 369 for adults and MXN 205 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 965 out of 1465 reviews
Rating 8 - Good. 235 out of 1465 reviews
Rating 6 - Okay. 126 out of 1465 reviews
Rating 4 - Poor. 58 out of 1465 reviews
Rating 2 - Terrible. 81 out of 1465 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater didn't seemed to work
Stayed 1 night in Feb 2025

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel but its a little old
Stayed 1 night in Feb 2025

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
workers were super nice and respectful, and hotel was clean and safe. would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Alonso

Disliked: Property conditions & facilities, room comfort
1.- El room service de muy mala calidad en el servicio (pedí insistentemente cosas específicas, al hacer el pedido, que no me fueron enviadas). Además, para facturar, le piden a uno rellenar un cuaderno con la información, en pleno 2025. 2.- El aire/calefacción no se puede controlar automáticamente, y hace muchísimo ruido. 3.- El colchón muy viejo y duro.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Stayed 2 nights in Jan 2025

10/10 Excellent

rafael

Stayed 2 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juan C

Stayed 1 night in Feb 2025

10/10 Excellent

Erick

Stayed 1 night in Jan 2025

8/10 Good

Eduardo

Business traveler
Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Stayed 1 night in Jan 2025

8/10 Good

Pandora

Stayed 2 nights in Jan 2025

10/10 Excellent

Humberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a shopping mall
Stayed 2 nights in Jan 2025

10/10 Excellent

Fegiel

Stayed 1 night in Jan 2025

10/10 Excellent

Dulce K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can take the new Juarez Bus from the airport to here for 12 pesos after buying a card for 30 pesos. You can buy the re-loadable card at any station. You can also go to Centro Juarez on this bus. The room was clean and had vinyl flooring. Shower was hot and strong. There is a Del Rio convenience store across the street where you can buy beer with free ice. Staff was friendly at the hotel reception.
Stayed 1 night in Jan 2025

4/10 Poor

Gabriela

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old property everything is outdated and poorly repaired. Towels were horrible as well as heating and cooling system.
Stayed 2 nights in Jan 2025

10/10 Excellent

OCTAVIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is one of my favorites if anyone in the Family needs to stay in Juarez for business reason that is an excellent choice
Stayed 6 nights in Jan 2025

10/10 Excellent

Nohemi

Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night’s sleep. Staff is great, breakfast was good. Our favorite place to stay when we’re in Juarez.
Stayed 1 night in Jan 2025

10/10 Excellent

olga

Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Stayed 1 night in Jan 2025

4/10 Poor

Adriana

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025