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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Interior detail
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
$101
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, desk, blackout drapes, soundproofing

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

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About this property

Krystal Urban Ciudad Juárez by US Consulate

Ciudad Juárez hotel close to Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Ciudad Juárez by US Consulate features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Krystal Urban Ciudad Juárez by US Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 475.80 for adults and MXN 475.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 475.8 for adults and MXN 475.80 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1121 out of 1674 reviews
Rating 8 - Good. 259 out of 1674 reviews
Rating 6 - Okay. 137 out of 1674 reviews
Rating 4 - Poor. 70 out of 1674 reviews
Rating 2 - Terrible. 87 out of 1674 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Stayed 8 nights in May 2025

10/10 Excellent

Raul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Arturo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Ana

Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2025

8/10 Good

Kelly A

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in May 2025

6/10 Okay

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Overall, just Olga, the cleaning lady is the best this hotel has. She was always alert of what we needed. I didn't like that the rooms doesn't have microwaves. And the fridge doesn't have freezer.
Stayed 8 nights in Apr 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in May 2025

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very safe and very clean, enjoy my stay at Crystal hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Salvador

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff! Comfortable room!
Stayed 1 night in Apr 2025

6/10 Okay

Egla M.

Disliked: Staff & service
I liked very little about the property. The pictures shown are old or inaccurate, the property looks very different when you walk in, which is disappointing. I did feel safe, that was not an issue at all. Jorge at the front desk was the person checking us in and was THE ONLY employee from whom we received kindness and assistance. All other employees are either too busy or careless to assist, they won't even provide a greeting. Jorge gets all 5 stars, in my opinion. Make sure you have towels before you get in the shower, the cleaning staff daily forgets to leave something - not having a towel to dry off after showering was the most devastating mistake - try not to do that to your guests and, if you are doing it on purpose, don't do that...just don't. I won't be staying here again. Absolutely not recommended.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis Fernando

Stayed 1 night in Apr 2025

4/10 Poor

Blanca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El problema con las tarjetas par abrir las puertas cada rato se desactivaban y tenía que estar bajando y subiendo del cuarto piso, la TV no tenía suficientes canales NO UNIVISIÓN , y el calentador del cuarto no funcionaba y tuve que cambiarme de cuarto y en el otro cuarto si había más canales pero. NO UNIVISIÓN , así que no pude disfrutar mi estancia viendo mis programas favoritos.
Stayed 7 nights in Apr 2025

8/10 Good

Esteban

Stayed 2 nights in Apr 2025

10/10 Excellent

adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Salvador Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good but expensive if take in consideration facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Liliana

Stayed 2 nights in Apr 2025

10/10 Excellent

Ma.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a short stay. Everyone was very kind and helpful. Rooms are clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Zulema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó ! Gracias
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephen

Stayed 1 night in Apr 2025