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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area
Interior detail
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Central Park
    4 min walk
  • La Rodadora Espacio Interactivo
    8 min walk
  • Star Medica Hospital Ciudad Juarez2
    2 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, desk, blackout drapes, soundproofing

Double Room

  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Krystal Urban Ciudad Juárez by US Consulate

Ciudad Juárez hotel close to Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Ciudad Juárez by US Consulate features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Krystal Urban Ciudad Juárez by US Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 200 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 808 out of 1331 reviews" "
Rating 8 - Good. 240 out of 1331 reviews" "
Rating 6 - Okay. 138 out of 1331 reviews" "
Rating 4 - Poor. 60 out of 1331 reviews" "
Rating 2 - Terrible. 85 out of 1331 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gilberto Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Edgar

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Cleanliness could improve in the rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everting was clean the stuff was very friendly and professional
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities
Te acusan de usar canabis sin pruebas , y te cobran por lo que pyros huéspeds Hacen , muy mala Experiencia
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rocio

Business traveler
Stayed 2 nights in Aug 2024

2/10 Terrible

mariella, Hamden

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gustó estaba sucio la habitacion
Stayed 1 night in Aug 2024

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
I've stayed at this hotel a few time and I keep coming back because I feel comfortable and safe.
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2024

10/10 Excellent

Endercio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Place, Great Food and Great Service!!!
Stayed 1 night in Aug 2024

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
yo lo amo cada que visito cd juárez
Stayed 1 night in Aug 2024

4/10 Poor

Jose

Traveled with family
Disliked: Staff & service, amenities
Hotel isn’t bad!! But they do have very bad service especially for a family. If you’re single or just a couple they treat you very well. It’s one of my worst experiences
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
El personal amable, instalaciones limpias y estacionamiento amplio.
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay! It’s far enough from the border to not get that noise but close enough to just grab an Uber. It’s walkable to a mall that has lots of food and shopping; it’s across the street from a park, and they have great food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In the advertisement it looks to be an fairly new hotel. My room 125 has sections of floor missing. The shower curtain rod is loose and about to fall and has actually torn the metal of the rod so a jagged sharp piece is hanging down to cut you. Almost all the lamps have on / off switches that are loose, or hanging out the lamps. The bathroom floor grout is falling out and rtv/silicon has replaced most of it, a hole is about rusted thru the frame of the bottom of the bathroom door. The bathroom exhaust fan is loud like the bearing is worn out and about to die. Needless to say this is not what i expected when I booked my room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lupe

Stayed 1 night in Jul 2024

8/10 Good

Jesus

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Muy ruidos el aparato de aire acondicionado y problemas de enlace para facturación.
Stayed 1 night in Jul 2024

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience recommend
Stayed 4 nights in Jul 2024