3-star Ciudad Juárez hotel, connected to a shopping center in Consulado
An outdoor pool, a restaurant, and a business center are available at this hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities.
Hotel Conquistador Inn By US Consulate offers 112 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Hotel Conquistador Inn By US Consulate features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast on weekdays. Wireless Internet access is complimentary.
A business center is on site at this 3-star property. This Ciudad Juárez hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.
Hotel Conquistador Inn By US Consulate has designated areas for smoking.
A complimentary full breakfast is served between 7:00 AM and 9:00 AM on weekdays.
El Mestizo - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available on weekdays 7:00 AM to 9:00 AM
A restaurant
Restaurants on site
El Mestizo
Things to do
Children's pool
Outdoor pool
TV in common areas
Family friendly
Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
4 floors
Built in 2010
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning
Free daily newspapers
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is not available on Sundays and Holidays.
Renovations and closures
The following facilities are closed on Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan:
Dining venue(s)
The following facilities are closed on Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Conquistador US Consulate
Conquistador US Consulate Ciudad Juarez
Hotel Conquistador Inn US Consulate
Hotel Conquistador Inn US Consulate Ciudad Juarez
Conquistador By Us Consulate
Hotel Conquistador Inn By US Consulate Hotel
Hotel Conquistador Inn By US Consulate Ciudad Juárez
Hotel Conquistador Inn By US Consulate Hotel Ciudad Juárez
Hotel Conquistador Inn By US Consulate Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1014 out of 1947 reviews" "
Nice hotel but horrible service. Online clearly says 2 bedroom can fit 4 people max , once checked in and came with full party of mine front desk wanted to charge $15 or $300 pesos for ever person besides me. Once we said we were going to contact Hotels.com they rethought and let us go to our room. Not only was that a problem but he rethought what l he said. Second there is still a man taking you to your room to open it and show you how to turn on tv ! Never been to a hotel that does that.i always get my key and go to my room. Definitely did way too much and tried to take money.
The staff are very nice and helpful. They offer transportation to the embassy which is very convenient. The free breakfast was delicious and filling. The only complaint is the cleanliness of the hotel. It was quite dirty. The floors were not being cleaned at all and the bedding had so many stains. It didn’t feel clean to sleep or walk around.
We went for the us consulate great for what you doing and taking care of your business
Jerry
Stayed 11 nights in Aug 2024
4/10 Poor
Homero Ulises
Traveled with group
Aug 19, 2024
Disliked: Staff & service
Come on! Seriously? No outlets and no coffee?
Awful experience. The hotel has been recently renovated. No complains there (the building in itself is kind of old), but during the refurbishing they forgot to add electrical outlets for bedside lamps, and they offer a coffee maker that isn't even plugged... nor does it have an outlet to plug to! AC was quite noisy, but it did a good lob of maintaining the room temp nicely.
That said, the service was just the worst. I have breakfast and poured some leftover coffee into a mug... and the waitress went our of her way to intercept me and tell me that I was not allowed to bring the coffee outside the dinning hall... AND MADE ME POUR IT INTO THE SINK. I mean, for crying out loud! I wasn't even "stealing" coffee from the machine or anything of the sort, but getting some already served coffee for the way. Also, not the nicest attitude from the front desk. Zero customer focus and zero self-awareness. Are you guys aware that I'm never staying again at your hotel for this "meaningless" thing?
My husband and I went to Juarez to do his immigration appointment we stayed here and it was 10/10. ALL the staff were so nice and helpful. I do want to give a s/o to one of the Taxi cab drivers Miguel he was very helpful and so nice to us . We had the best experience here . Totally recommend !