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Junior Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$58* Per night/room May 19 - May 20

Superior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Monday:

  • Outdoor pool

Property Features

Porto Real features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This Ciudad del Carmen hotel also offers tour/ticket assistance, a garden, and concierge services.

Porto Real has designated areas for smoking.

  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Fitness facilities
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 25
  • Dry cleaning/laundry service
  • Free WiFi
  • Garden
  • Food and water bowls
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Refrigerator

Room Amenities

Porto Real offers 25 air-conditioned accommodations with irons/ironing boards. Each accommodation is individually furnished and decorated. Kitchenettes offer full-sized refrigerators/freezers, separate dining areas, cookware/dishes/utensils, and dishwashers. Bathrooms include showers. This Ciudad del Carmen hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Iron/ironing board
  • Kitchenette
  • Cookware, dishware, and utensils
  • Shower only
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Housekeeping (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 6
  • Griddle
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees
  • Laundry fee: MXN 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

No front desk

Property follows sanitization practices of Safe Travels (WTTC - Global)

Host will greet you

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests must register online prior to arrival

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • 3 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Porto Real Hotel
  • Porto Real Ciudad del Carmen
  • Porto Real Hotel Ciudad del Carmen

Hotel Reviews

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