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Hotel Acuario Ciudad del Carmen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acuario Ciudad del Carmen

Outdoor pool
Lobby
Exterior
Desk, iron/ironing board, free WiFi
Terrace/patio

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Dirección: Calle 51 #60, Colonia Santa Margarita, Ciudad del Carmen, CAM, 24120
  • Victoriano Nieves Cespedes Museum
    12 min walk
  • University Cultural Center
    16 min walk
  • Zaragoza Park
    16 min walk
  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

About this property

Hotel Acuario Ciudad del Carmen

3-star Ciudad del Carmen hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Acuario Ciudad del Carmen offers 80 accommodations with complimentary bottled water and ceiling fans. 24-inch LED televisions come with cable channels. Bathrooms include showers.

This Ciudad del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hotel Acuario Ciudad del Carmen features an outdoor pool and a fitness center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Acuario Ciudad del Carmen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
La Fuente - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 60 to 180 for adults and MXN 60 to 180 for children
  • A restaurant

Restaurants on site

  • La Fuente

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 60 to 180 for adults, and MXN 60 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Acuario Ciudad Carmen Ciudad del Carmen
Hotel Acuario Ciudad Carmen
Acuario Ciudad Carmen Ciudad del Carmen
Acuario Ciudad Carmen
Acuario Ciudad Del Carmen
Hotel Acuario Ciudad del Carmen Hotel
Hotel Acuario Ciudad del Carmen Ciudad del Carmen
Hotel Acuario Ciudad del Carmen Hotel Ciudad del Carmen

Hotel Acuario Ciudad del Carmen Reviews

Reviews

6.0
Rating 10 - Excellent. 34 out of 163 reviews" "
Rating 8 - Good. 36 out of 163 reviews" "
Rating 6 - Okay. 24 out of 163 reviews" "
Rating 4 - Poor. 24 out of 163 reviews" "
Rating 2 - Terrible. 45 out of 163 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

john

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. It was terrible. No toilet seat , light bulb burnt. I was handed a handful of paper towels in place of a bath towel. Front desk was rude. Do not stay here .
Stayed 4 nights in Jun 2023

2/10 Terrible

Rachael

Stayed 1 night in Apr 2022

2/10 Terrible

Sergio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Experience
Get for one night, AC noisy, outside light wont let me sleep, shower was dirty, room were in awful condition, only one towel, bathroom stinks, and dirty. No courtesy on the personal, wont recommend anyone
Stayed 1 night in Jan 2022

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

william

Disliked: Staff & service, amenities
Didn't like the fack they advertised a pool,gym and restaurant and had none of the above.
Stayed 7 nights in Oct 2021

4/10 Poor

Daniel

Business traveler
No commitment to hotels.com
They did not respect the booking made using the app. Instead they told us they had no rooms available for the price agreed. they stated they have no reservations made after 6pm and they can not hold on the price.
Stayed 1 night in Aug 2021

4/10 Poor

Izzy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay in . Was so Humid and water in floor. Personal was good, room need more atencion
Stayed 1 night in Sep 2020

4/10 Poor

Mar

Traveled with partner
Disliked: Property conditions & facilities
Maybe it was an ok Hotel when they built it in 1947. But since then it looks like there has not been done much to maintain it. Also the Restaurant, first impression when you get in and all tablecloth are dirty you just wanna leave. That’s what you get for US$25.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Aide, Cárdenas

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Marian Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Miguelina del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Ofrecen un servicio y dan otro. No querian reconocer mi reservacion y muchas personas que igual reservaron por ixperoa se quedaron sin su reserva
Stayed 2 nights in Jul 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

PAOLA GABRIELA

Traveled with family
Liked: Cleanliness
NO RESPETARON LAS RESERVACIONES
Stayed 2 nights in Jul 2024

2/10 Terrible

GILMAR JESUS

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas ubicación
Stayed 1 night in Jul 2024

2/10 Terrible

saul simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Luis Alberto

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jhonatan

Traveled with partner
Disliked: Staff & service, amenities
Poca seguridad las cámaras de vigilancia no funcionan
Stayed 1 night in Jul 2024

2/10 Terrible

José E.

Business traveler, Traveled with family
Disliked: Amenities
No te aseguran tu recerva, si no respetan las rrservas de esta página, por favor eliminenla, me senti muy molesto por que no encontraba hotel disponible. Pésimo luhat, 0 recomendado
Stayed 1 night in Jul 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Stayed 2 nights in Jul 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Horrible
Estuvo Horrible, No se culpa de quien fue, pero resulto que no me hicieron valida mi reserva por este medio, el hotel decía que sus instrucciones eran que no estaban respetando ninguna reservación por medios como este, entonces que le hiciéramos como quisiéramos, pero que no tenían habitaciones disponibles para quedarnos y nos corrieron prácticamente.
Stayed 1 night in Jul 2024

4/10 Poor

Enrique

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Todo el trato fue muy amable con el poco personal que pude tratar, pero el servicio no es de lo mejor el aire acondicionado de la habitación hacía mucho ruido, solicite toallas y a pesar de que reserve una habitación para dos solo me dieron una toalla pequeña y me dijeron que por ser habitación sencilla solo daban una, las cortinas tipo persianas no se podían cerrar y las cortinas que tenia sobre las persianas eran traslúcidas
Stayed 1 night in Jul 2024

2/10 Terrible

MARTHA PATRICIA, Villahermosa

Stayed 1 night in Jul 2024