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Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Apr 26 - Apr 27

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Holiday Inn Ciudad del Carmen, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 118 square feet (11 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary covered self parking and covered valet parking are available on site.

Holiday Inn Ciudad del Carmen, an IHG Hotel is a smoke-free property.

  • Number of outdoor pools - 1
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free airport transportation
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Business center
  • Billiards or pool table
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Tours/ticket assistance
  • Covered parking
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Free wired internet
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Conference space size (meters) - 11
  • Area shuttle (surcharge)
  • Number of meeting rooms - 1
  • Free reception
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 118
  • Gift shops or newsstand
  • Snack bar/deli
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 148
  • Internet access - wireless
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Holiday Inn Ciudad del Carmen, an IHG Hotel offers 148 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Internet access (complimentary)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • Bathtub or shower
  • Free long-distance calls
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Desk chair

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Food & Drink

A complimentary manager's reception is offered each day.

Akalan - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Casino nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Pet deposit: MXN 390 per week
  • Pet fee: MXN 390 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Heating is not provided

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Heating is not provided. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Events/parties allowed

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 390 per pet, per week, plus a deposit of MXN 390 per week
  • Dogs and cats only
  • 3 total pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Holiday Inn Ciudad Carmen
  • Holiday Inn Ciudad Carmen Ciudad del Carmen
  • Holiday Inn Ciudad Carmen Hotel
  • Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
  • Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
  • Ciudad Del Carmen Holiday Inn
  • Ciudad Del Carmen, An Ihg
  • Holiday Inn Ciudad del Carmen
  • Holiday Inn Ciudad del Carmen an IHG Hotel
  • Holiday Inn Ciudad del Carmen, an IHG Hotel Hotel
  • Holiday Inn Ciudad del Carmen, an IHG Hotel Ciudad del Carmen

Hotel Reviews

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