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Hotel Garden Experience

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Garden Experience

Minibar, in-room safe, desk, blackout drapes
Exterior
Reception
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Superior Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

Map
Viale Aldo Bologni 96, Città di Castello, PG, 6012
  • Fondazione Palazzo Albizzini Collezione Burri
    17 min walk
  • Enoteca Lo Sfizio
    18 min walk
  • Arezzo Station
    37 min drive
  • Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    50 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Room

Minibar, in-room safe, desk, blackout drapes

Comfort Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Minibar, in-room safe, desk, blackout drapes

Junior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Garden Experience

4-star Città di Castello hotel close to Fondazione Palazzo Albizzini Collezione Burri
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and massage/treatment rooms.
Hotel Garden Experience offers 56 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Garden Experience features a sauna and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 4 meeting rooms. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Garden Experience is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.
Garden - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 215 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Pool access available from 9:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Garden Citta di Castello
Hotel Garden Citta di Castello
Hotel Garden
Hotel Garden Experience
Hotel Garden Experience Hotel
Hotel Garden Experience Città di Castello
Hotel Garden Experience Hotel Città di Castello

Hotel Garden Experience Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 59 out of 139 reviews" "
Rating 8 - Good. 49 out of 139 reviews" "
Rating 6 - Okay. 19 out of 139 reviews" "
Rating 4 - Poor. 7 out of 139 reviews" "
Rating 2 - Terrible. 5 out of 139 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Damjan

Liked: Staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice meal in the restaurant and cosy wellness
Stayed 1 night in Oct 2018

8/10 Good

Martin

Nice clean hotel.
Nice clean hotel. A bit outside, so best to have a car.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit out of town but worth it
Not much more to say. Getting into town costs 7euros. But the food is excellent and the staff very helpful
Stayed 3 nights in Aug 2018

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
3 Day Business trip
The outdoor eating area at the pool is quite nice. The hotel looks to have had a lot of upgrading of the rooms recently although the reception area bar and breakfast room are are still a little dated compared to the room. I got breakfast included which is only a continental breakfast and nothing hot. The room I was in has no coffee making facilities although there was 2 bottles of water in the fridge + the safe in my room was broken but as I didn't need to use it it didn't bother me. Im sure if I wanted it fixed the staff would have obliged.
Stayed 2 nights in Sep 2017

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
This hotel was modern, clean and comfortable. The staff was very friendly and helpful. The grounds were well kept and pretty. The breakfast was a nice buffet with lots of choices. I would have liked to stay longer!
Stayed 1 night in Aug 2017

6/10 Okay

stephen, Abergavenny

Disliked: Property conditions & facilities, room comfort
lots of beautiful towns other that this one!
not much choice in this town...but not a great choice and a taxi drive to the centre

6/10 Okay

Kate, Surrey

Liked: Cleanliness, staff & service
Good overnight stopover
The hotel was fine for an overnight stopover. It was not a lot of money per night and it was clean and had everything we needed. There was free parking outside and a garage if you wanted to use it. We didn't explore the local area so cannot comment on that and although it had a restaurant, there was a wedding so it was not open for the public. The entrance was smart but the room was a fall back to the 1970s. They provided a cot and bedding for the baby and again it looked like it was from the 1970s. I would not choose it for a longer stay but was fine for what we needed.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing special...
Very simple, it is not a 3 stars hotel! The swimming pool area is good but the rooms are too old fashion and very poor breakfast!

8/10 Good

eleanor, ireland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Garden Hotal
The staff went out of there way to look after me as I was travelling alone at that stage of my holiday. There was one issue in the bathroom, which could have been dangerious, and should have been noticed by the cleaning staff. I brought it to the attention of the reception staff who I felt thought I was looking for a discount - which I refused.

10/10 Excellent

B, Banbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in every way
The bedroom while excellent did not have enough surface space to lay out materials for the day ahead. Clothes hangers were ready for replaceing.

10/10 Excellent

alessandro

Stayed 1 night in Sep 2024

8/10 Good

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👏👏
Stayed 1 night in Jun 2024

10/10 Excellent

Rino, GROTTAMMARE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, moderna, con giardino e piscina, camere piacevoli e funzionali. Cordialita' e gentilezza al ricevimento e al bar. E' lontano dal centro ma almeno si parcheggia gratuitamente e si ha un soggiorno piu' comodo , anche con la Spa. Prezzo buono. Unico suggerimento : piu' frutta e un sorriso in piu' a colazione. Ci tornerei sicuramente.
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Apr 2024

6/10 Okay

Roberto

Stayed 1 night in Feb 2024

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soddisfatto
complessivamente positivo soggiorno di lavoro posto tranquillo, parcheggio, ristorante
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene
Esperienza positiva, consiglierei gli areatori in bagno, ma tutto ok comunque!
Stayed 1 night in Oct 2023

6/10 Okay

EMMA

Stayed 2 nights in Oct 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Pour une nuit de passage, bien
Stayed 1 night in Jun 2023