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Puncak Pass Resort

3.5 star property

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Photo gallery for Puncak Pass Resort

Junior Suite | Room amenity
Suite | Terrace/patio
Deluxe Room | Terrace/patio
Mountain view
Pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Raya Puncak Km. 90, Sindanglaya, Cipanas, West Java, 43253
  • Puncak Tea Plantation
    ‪3 min drive‬
  • Cibodas Botanical Gardens
    ‪14 min drive‬
  • Taman Safari Indonesia
    ‪23 min drive‬

Room options

View all photos for Studio suite

Studio suite | Terrace/patio

Studio suite

  • 753 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | Room amenity

Superior Room

  • 355 sq ft
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Terrace/patio

Deluxe Room

  • 248 sq ft
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, free WiFi, bed sheets

Executive Deluxe

  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa Aster, 3 Bedroom

Villa Aster, 3 Bedroom | Living area | 42-inch LED TV with cable channels, TV

Villa Aster, 3 Bedroom

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Mountain View

  • 356 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom, Mountain View

Superior Room, 1 Bedroom, Mountain View | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Bedroom, Mountain View

  • 333.7 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Deluxe

Family Deluxe | Terrace/patio

Family Deluxe

  • 484 sq ft
  • Valley view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, free WiFi, bed sheets

Executive Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, free WiFi, bed sheets

Executive Deluxe

  • 355 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

In-room safe, desk, free WiFi, bed sheets

Deluxe Bungalow

  • Sleeps 2
  • 2 Twin Beds

Family Deluxe

  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Bungalow

Living area | 42-inch LED TV with cable channels, TV

Studio Suite Bungalow

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Executive Suite Bungalow

In-room safe, desk, free WiFi, bed sheets

Executive Suite Bungalow

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Bungalow

In-room safe, desk, free WiFi, bed sheets

Suite Bungalow

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room With Double Bed And Mountain View

  • Sleeps 3
  • 1 Double Bed

Double Room With Mountain View

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Puncak Pass Resort

3.5-star Cipanas hotel with 2 restaurants
This hotel features 2 restaurants, a bar/lounge, and a children's pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Puncak Pass Resort offers 47 accommodations with safes and complimentary bottled water. 42-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Cipanas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

3 meeting rooms are available. This Cipanas hotel also offers a children's pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

Puncak Pass Resort has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hanging Terrace MAHONI - Overlooking the garden, this restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Steak House WARINGIN - Overlooking the garden, this steakhouse specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 124,999 for children
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Hanging Terrace MAHONI
  • Steak House WARINGIN

Things to do

  • Bicycle rentals
  • Children's pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1928
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 124999 for children
  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Puncak Pass Resort CIANJUR
Puncak Pass Resort
Puncak Pass CIANJUR
Puncak Pass Resort Cipanas
Puncak Pass Cipanas
Puncak Pass Resort Hotel
Puncak Pass Resort Cipanas
Puncak Pass Resort Hotel Cipanas

Puncak Pass Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 13 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Duane

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Tan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room too old and light not bright enough caused room dark
Stayed 1 night in Mar 2020

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Puncak stay
Hotel has a great view but the room was rather old. Door has cracks and room while has a fireplace it's rather smelly. Staff were nice and offered us a fan. Overall stay was ok.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staffs.. Cold in the night. Only problem is the water heater is not hot enough.. Traffic is horrible in this area..
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2019

4/10 Poor

Dinesh

Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

10/10 Excellent

nava, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a lot activity to do especially with kids and they have wide choice of food.
Stayed 2 nights in Nov 2018

4/10 Poor

Anwar

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice view but old
The location is fine with very beautiful views of the mountains. However, the hotel was very old. We did request some special requests for anniversary but never met. In general our stay was okay but could be better.
Stayed 2 nights in Oct 2018

8/10 Good

Farida

Liked: Staff & service, room comfort
The staff is friendly.The room is ok.but not really clean,behind the television,the fridge.The swimming pool still in renovation. We cann't swim. The view is really beautiful and food is good.
Stayed 1 night in Oct 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enjoyable stay in Puncak
My wife and I enjoyed a three night stay at Puncak Pass. The staff were all friendly and helpful, the food was delicious (we had breakfast each morning and dinner twice). The only negative is that there is currently road construction going on right next to the hotel, due to a recent landslide. However, we were not particularly bothered by the construction. Puncak Pass Resort has been in business for many years. It has been renovated, but still holds the nice mountain resort feel to it.
Stayed 3 nights in Aug 2018

8/10 Good

Camellia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with great view
Staffs were amazing. They are so friendly and helpful. Rooms were really clean although the resort is quite old. We were staying in a 2 bedroom villa and it was great. Breakfast was simple but it was good too. Will definitely come back if we visit Puncak again.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its very cold here, rain all day. Dirty, first time come in bungalow and complain by phone 3 times i'm waiting almost 1 hour until house keeping come.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Disliked: Room comfort
Awesome scenery.
Location was good. Highest peak of mountain which made the scenery breathtaking one. Room was average as the resort is old. Comfort level was not as high as the furnitures and Outlook of room was not maintain. Had a cold night as the fire area didn't burnt the entire night. Overall stay was okay. Good experience.

6/10 Okay

Jessica

Liked: Cleanliness
this was a great place, although i does need an upgrade. the service was great and very cozy. They were doing some renovations when i was there, i hope to visit again once its done.

6/10 Okay

agung

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

4/10 Poor

Neeraj

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Neeraj
Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to the pictures shown in hotels.com. Overall, disappointing experience except for the location and climate.
Stayed 1 night in Sep 2022

6/10 Okay

iis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Yeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
من اسوء اماكن الاقامة
المكان سيئ جداً
Stayed 2 nights in Jan 2018

6/10 Okay

Aadel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ذو اطلاله رائعه وخلابه انصح به وبشده
Stayed 6 nights in Oct 2017

10/10 Excellent

ABDULRAHEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
استكناااااااان
هدوء المكان وارتفاع الفندق عن سطح الارض والاطلالة الرائعة من البلكونة شي جميل في غاية الروعة .