Tru by Hilton Mason Kings Island

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Mason Kings Island

Exterior
Lobby
Terrace/patio
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2720 Waterpark Drive, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    3 min drive
  • Lindner Family Tennis Center
    4 min drive
  • Kings Island
    7 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    46 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Mason Kings Island

Mason hotel close to Lindner Family Tennis Center
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Mason Kings Island offers 100 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. Cable television is provided.

This Mason hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Mason Kings Island features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an arcade/game room, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Tru by Hilton Mason Kings Island has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Mason King's Island Hotel
Tru Hilton King's Island Hotel
Tru Hilton Mason King's Island
Tru Hilton King's Island
Hotel Tru by Hilton Mason King's Island Mason
Mason Tru by Hilton Mason King's Island Hotel
Hotel Tru by Hilton Mason King's Island
Tru by Hilton Mason King's Island Mason
Tru Hilton Mason King's Island Hotel
Tru Hilton King's Island Hotel
Tru Hilton Mason King's Island
Tru Hilton King's Island
Hotel Tru by Hilton Mason King's Island Mason
Mason Tru by Hilton Mason King's Island Hotel
Hotel Tru by Hilton Mason King's Island
Tru by Hilton Mason King's Island Mason
Tru Hilton Mason King's Island
Tru By Hilton Mason Kings
Tru by Hilton Mason Kings Island Hotel
Tru by Hilton Mason Kings Island Mason
Tru by Hilton Mason Kings Island Hotel Mason

Tru by Hilton Mason Kings Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 664 reviews" "
Rating 8 - Good. 147 out of 664 reviews" "
Rating 6 - Okay. 65 out of 664 reviews" "
Rating 4 - Poor. 38 out of 664 reviews" "
Rating 2 - Terrible. 22 out of 664 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jemarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jul 2024

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert, Louisville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

8/10 Good

charlotte

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Blood on sheet
Room appeared clean except a couple airs on bathroom floor. We got in late crawled into bed when we got up discovered our sheets on one of the beds were not changed there was blood
Stayed 1 night in Aug 2024

4/10 Poor

Vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One...they put us next to the ice machine. Two..also the exit door was right there. Three and you're out.....the ac unit was extremely loud in the room. Yes, it's clean, but if you can't sleep from how loud it is...it really doesn't matter.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jarnail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was very nice and convenient to what we were there for. 6 min to Kings Island and about 20 min from the Reds Stadium and the zoo.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, helpful and efficient.
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a good place to stay. Everything was clean and as it should be. I thought the room was a little tight and I wasn't a real fan of the decor and the way they allocated space in our room. The room was in good shape, safe and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple but very functional.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheyenne N

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was incredible! They even have a pancake maker for breakfast! Would def stay here again!!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Talisa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
We were disappointed in this hotel. Our bathroom door appeared would not close. The door would get caught on the bathroom floor and make a horribly loud noise if you tried to force it closed. The shower door did not seal so every time some took a shower it flooded the bathroom. I spoke to the person at the front desk but he was not interested in addressing the issues.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was large and enjoyable. The rate for the stay was a little elevated for the quality and size of the room. But overall good stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meselech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Krystle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs
There was a few bugs in our room. Centipedes I think. Told the manager she said she would make it right. Couldn’t use the pool the chemicals were too strong.
Stayed 2 nights in Jul 2024

6/10 Okay

Julie, Little Rock

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Check in was quick and easy. Room was large but very sparsely furnished a sofa or armchair would have been nice. No microwave but there was a small fridge. The location was convenient but nothing about this hotel chain would encourage me to use them again.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Mason
We were there for a volleyball tournament for my daughter. We were able to check in by 2 which was perfect since she had a game at 3. The place was very clean. I was very surprised by the amount of cleaning I saw throughout our stay... the floors, elevators, bathrooms, etc. Breakfast was good each morning too. My only complaint is I wish it had a microwave in the room.
Stayed 2 nights in Jul 2024

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the money, this is a nice hotel. The indoor pool is really small, but it offers a really nice breakfast and the beds are comfortable. Close to restaurants, too.
Stayed 1 night in Jul 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor, very appealing.
Stayed 1 night in Jul 2024

4/10 Poor

Demetrius

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the fact that the bathroom door wouldn’t close and lock. The guy at desk kicked us out the lobby at 10 said they close. The next day we were looking for an employee to get a bucket for ice and more towels and he was outside with some girl then decided to bring her in and play pool after 10pm when the lobby was closed. They let anybody do laundry there. There were a few cars pulling up to wash clothes they weren’t even staying at hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very comfortable and very clean
Stayed 1 night in Jul 2024