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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Front of property
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Suite, 2 Bedrooms, Fireplace (Loft) | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪12 min walk‬
  • Ohio Valley Antique Mall
    ‪7 min drive‬
  • Topgolf
    ‪7 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed

7.6 out of 10
Good
(49 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(24 reviews)
  • 829 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Outdoor pool

Sonesta ES Suites Cincinnati - Sharonville East

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1001)
The price is $84
per night
$100 total
includes taxes & fees
Feb 18 - Feb 19
Sonesta ES Suites Cincinnati - Sharonville East

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Sharonville hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sonesta ES Suites Cincinnati - Sharonville West provides an outdoor tennis court and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Cincinnati - Sharonville West is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • Cleaning fee: USD 9 per accommodation, per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 387 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 119 out of 1004 reviews
Rating 2 - Terrible. 159 out of 1004 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are deceiving the room does not look how the pictures look. It’s not very clean. There were dead bugs found under the cushion where the pullout couch is, which is why I did not stay and had to leave.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check-in
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 5 nights in Oct 2024

6/10 Okay

SHIV

Traveled with partner
Liked: Staff & service, property conditions & facilities
Rooms needs to be clean more as the carpet and others things requires to changed to new. Secondly they change to add few more things to their breakfast menu. Front staff is good. Overall will give 3/5 stars.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely awesome. It is refreshing to find that customer service still matters to some establishments.
Stayed 4 nights in Oct 2024

6/10 Okay

Tianji

Business traveler
Disliked: Cleanliness, staff & service
Well, not going back again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and make you feel like home
Stayed 7 nights in Oct 2024

6/10 Okay

Curtis

Stayed 3 nights in Oct 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Danny

Stayed 2 nights in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
The room I got was falling apart doors coming off hinges old furniture that probably would've broke if I sat on it. It had an AC unit with an air filter that looked like it hadn't been changed in 30 years
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Maybe if you get a great deal, otherwise not worth
Carpet on room looked like it hasn't been cleaned in years. Pillows were rock hard. Room WAS NOTHING like the pictures. Looks like they took pictures from when they first opened and haven't updated since. The room had no doors for the bedroom as there were in the pictures. As many mentioned breakfast was highly lacking as they offered no hot foods. Out of coffee and had to wait both mornings of our stay for over 30 minutes when the eating area had only one other group of two adults.
Stayed 2 nights in Oct 2024

6/10 Okay

Grant and Michaela

Traveled with family
Disliked: Amenities
Check in was kind of hectic. My husband was told we needed a credit card that we couldn't use our debit card for the deposit. We didn't have one available at the time. Went back to try to figure something out and they told him, oh no we just don't take chime debt. The breakfast was a real let down. It says on the website that you could make breakfast tacos, burritos or bowls. And that was not the case. Other then that it was an alright stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s 3:00 am and there’s a constant noise from people upstairs. They are running, jumping almost nonstop. Worst hotel experience we ever had.
Stayed 1 night in Oct 2024

2/10 Terrible

Gabrielle

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

6/10 Okay

Ronnie

Traveled with partner
Walking around back of building
Stayed 3 nights in Oct 2024

6/10 Okay

Qiana

Traveled with group
Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mike

Traveled with group
Liked: Staff & service
The room was very nice, but the carpets and furniture need a serious cleaning. Furniture is probably due for replacement.
Stayed 1 night in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Traveled with partner
Liked: Staff & service, amenities
Very spacious and tidy however the carpets need a thorough cleaning. I didn’t want to walk on the carpet without shoes or slippers. Carpets look very old with lots of stains. Other than that it was a great place! Our room keys didn’t work initially and switched us to a bigger room. Staff is very friendly and helpful!! With a few updates (new carpet and paint) this place would be a 10/10.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Rahji

Stayed 2 nights in Sep 2024