Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Front of property
Hypo-allergenic bedding, down comforters, desk, laptop workspace
BBQ/picnic area

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Gym
$93
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪15 min walk‬
  • Winton Woods Park
  • Topgolf
    ‪4 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

Studio Suite, 1 King Bed

7.4 out of 10
Good
(64 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(27 reviews)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)
  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites Cincinnati - Sharonville West

3-star Sharonville hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, an outdoor tennis court, and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sonesta ES Suites Cincinnati - Sharonville West provides an outdoor tennis court and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Sonesta ES Suites Cincinnati - Sharonville West has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 128 out of 1004 reviews
Rating 2 - Terrible. 186 out of 1004 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

maryann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly crew. Very good communication. A comfortable place to stay
Stayed 4 nights in May 2025

8/10 Good

Edna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious area, just not much to offer for the breakfast option.
Stayed 2 nights in May 2025

10/10 Excellent

Charvis

Stayed 2 nights in May 2025

2/10 Terrible

Ebony

Disliked: Cleanliness, property conditions & facilities
I was shocked when I walked in my room the smell of smoke and the poor lighting. I stayed at this location years ago and it has went down hill. The second room was tile floor and recently painted but paint splashes all over the floor made it appear dirty and unkept. A worker continued to spray air refresher as if this took away the noticeable poor condition. I asked for a refund currently. I’m staying at Hampton Inn and Suites west. Horrible experience I would not recommend.
Stayed 1 night in May 2025

8/10 Good

Alethea

Stayed 3 nights in Apr 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Himakar

Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff rooms were clean.
Stayed 1 night in May 2025

8/10 Good

Nicholas

Business traveler
Stayed 2 nights in May 2025

4/10 Poor

Lon

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Porschea

Traveled with family
Liked: Staff & service, property conditions & facilities
I was extremely excited to stay at Sonesta, as we have been using this hotel group, Staybridge which turned into Sonesta since 2009. Sadly this property did not live up to the standard that we’ve come to expect. Per note, they were taken over by a new owner, and I think the area also plays a role, but checkin was a lengthy process, as I needed sign three different papers and was asked to list all guests that would be staying in the suite. I felt like all of the extra paperwork was absurd after a long day, esp being met with a spacious, but dirty suite. As spacious and nicely decorated as the suite was, you couldn’t help but notice, the extra fries, that were left in the utensil drawer that looked like they had been there for months, or the crumbs in the refrigerator, or the coffee stained mugs. It was also very hard to ignore, the fact that out of 3 TVs, only 1 was working, or the fact that we were shorted a towel, or the paint droppings that coated the carpet and steps from the ceiling fan. I just feel like it’s a missed opportunity b/c though the potential is there, it’s so many areas lacking. For almost $200/ night which was a “deal”, I don’t think a clean room, equipped with enough towels, cable, and a hot breakfast or decent coffee is asking too much. For breakfast, there were no plates, cups, or napkins, or waffle batter. All of these items were available upon request from front desk. It seems like the hotel really micro manages the breakfast. The coffee was watered
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in! Affordable room & deposit (received the next day after check out which was awesome) Only thing was could've been just a bit cleaner, countertops just had leftover sugar but overall it was a nice stay, clean & comfortable bed Cars spaces are super close to buildings which is convenient !! Thank you for a nice stay!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, just need to fix the pool
Stayed 1 night in May 2025

2/10 Terrible

Shawn

Stayed 3 nights in May 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Experience

First night was brutal, family above us, kids were jumping off the bed and making lots of noise until 2:00am. Lots of other kids gathered outside and were very vocal. Second night was peaceful.
Stayed 2 nights in May 2025

8/10 Good

Mollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a full kitchen, but there were pieces missing to the utensils and cooking equipment. We had 8 knives, 2 forks and no spoons. There were a few measuring spoons but they appeared dirty. A few of the glasses were dirty too. There was no dish soap or detergent to use in the dishwasher. There was a hole the size of a dime in the ceiling and water was leaking through it and dripping randomly onto the floor in front of the bed (we called and reported it but didn't want the hassle of moving rooms halfway through our stay). One of the closet doors was broken so we couldn't use it. There was only one set of bedding even though there was a sleeper sofa in the room. With all of that said- the staff was great. The maintenance guy saw a car with windows down during really heavy rain and he was trying to cover the windows the best he could until he found out who's vehicle it was (was not listed at the office). He asked my husband to watch him so that nobody thought he was breaking into their car. The room was very clean and it smelled so good! We had privacy, comfortable bed and pillows, well working hvac system and a private little patio my husband could smoke on. Overall, we would stay again, especially for the price.
Stayed 2 nights in May 2025

10/10 Excellent

Una

Stayed 1 night in Mar 2025

6/10 Okay

Dionna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Toilet backed up had to go to the lobby to remind them my toilet was clogged to have a working toilet. Once he came said he would be right back with a trash bag and we are still waiting for him to come back lol. Hotel served it's purpose
Stayed 2 nights in May 2025

4/10 Poor

Bobbi

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was never informed that there was no hot water at the property and I feel like I paid what I normally pay to stay there, which is pretty ridiculous. I was there with a baby. I would have just boiled some water to put in the tub and give her a bath, but the tub was filthy. I had to was myself and my baby quickly at the sink for the duration of my stay. The carpet was disgusting. I was pretty disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elhadj

Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in May 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were clean and large the other patrons were very rude in being loud until 2:30 in the morning, the staff was very rude when asked for bowls and utensils at breakfast.
Stayed 2 nights in May 2025