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Kings Inn & Suites Mason

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kings Inn & Suites Mason

Interior
Indoor pool
Bathroom sink
Meeting facility
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Deerfield Towne Center
    6 min drive
  • Loveland Castle
    8 min drive
  • Little Miami State Park
    10 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    44 min drive

Room options

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

Bathroom sink

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Double Room, ADA, No Roll in Shower, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Single Room, Accessible, King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Accessible, Non Smoking

Flat-screen TV

Standard Double Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Pool
Breakfast included
Pet friendly
Parking included
3.4 out of 5, (585)
The price is $75
per night
$85 total
includes taxes & fees
Dec 8 - Dec 9
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

About this property

Kings Inn & Suites Mason

3-star hotel in Landen
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Self parking is free. Other amenities include laundry facilities, express check-out, and a TV in a common area. Housekeeping is available on request.
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with single sofa beds. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Kings Inn & Suites Mason features an indoor pool and a fitness center. This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers laundry facilities, express check-out, and an ATM. Onsite uncovered self parking is complimentary.

Kings Inn & Suites Mason is a smoke-free property.

Languages

English

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Kings Inn & Suites Mason Reviews

Reviews

6.6
Rating 10 - Excellent. 297 out of 1087 reviews" "
Rating 8 - Good. 240 out of 1087 reviews" "
Rating 6 - Okay. 178 out of 1087 reviews" "
Rating 4 - Poor. 155 out of 1087 reviews" "
Rating 2 - Terrible. 217 out of 1087 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was was called a B**** by the front desk women. I tried to find out who the affiliated mother company so I could complain. Of course, I was unsuccessful.
Stayed 1 night in Aug 2024

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Filthy, Rundown and Unwelcoming Hotel
This place was an absolute mess. The main staff associate was incredibly rude, demanded $75 cash before she gave us our key. We were NEVER notified of this required charge. Beyond this our room was filthy and our comforter had blood/excrement stains all over it. Pool was freezing and extremely cloudy. Whirlpool was broke. No hot coffee in the lobby. No housekeeping came to our room to change sheets/replenish towels or empty trash during our (2) day stay. Only (1) working ice machine for four floors. Had to have maintenance come in because there were only (3) channels. They never even took the garbage left outside our door. The elevator smelled of both cigarettes, weed and had vomit on it's carpeted floor. We had to bring our dirty towels to the front desk before they would give us new ones. Even the bandwith for the Wifi was insufficient. We had door keys for our room but they did not work for the pool or exercise room. If we wanted to get in, she would give us her personal key and tell us bring it back to me now. They did not even have water to purchase, only overpriced pop and energy drinks. I should have taken photos to provide you with actual evidence of the circumstances. We will never come back and are contacting you today to request a full refund for this nightmare of a hotel stay. Horribly disappointing. Thank you, Ms. Erin McEntee
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe and unacceptable
This property was absolutely unacceptable. My sister and I felt unsafe in the room, so we left within in an hour of arriving. The door didn't lock, there were blood stains on the carpet and the beds, several of the fixtures were broken, the shower was rusty - I could go on. As we left, the desk clerk told us that he would refund the money for my stay, since the room was completely unacceptable and we did not stay - but this was five days ago, and I haven't seen a refund yet. At this point, I don't expect to.
Stayed 1 night in Aug 2024

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me.
I was disappointed. They put a holding on your credit card for $75. There was no warning that they do that kinda practice. Room was okay. The bed was extremely soft as well as the pillows. Not good for me. I called about the t.v and they told me to do a search for channels. I did it and still wasn't working. No breakfast. The room looks run down.
Stayed 1 night in Aug 2024

6/10 Okay

Claude

Disliked: Cleanliness, property conditions & facilities
ALOT OF THINGS DIDN'T WORK.PARKING WAS AWFULL.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip, nice rooms.
We read several bad reviews and were a bit skeptical but needed a inexpensive place to stay while intown for the Cincinnati Open. This was a great place to stay! rooms clean, beds comfortable, staff friendly, it was close to restaurants and stores. Overall a good choice.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kings Inn & Suites satisfied my needs
The room fit my needs, although I do like room service, which isn't part of the offerings.Those at the front desk were accommodating. I read when I selected the hotel that there was a light breakfast...but I was corrected.
Stayed 2 nights in Aug 2024

4/10 Poor

Randeep

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
Poor room condition. Bad smell the moment got inside. Useless WIFI. No hand dryer. Just one soap available to be used for bathroom and wash basin. As if all this wasn't enough, front desk called my cell to inform that i will be charged extra if i checked out 30 mins late. The lady doesn't know how to talk to customers and knows nothing about customer service. I'm a frequent traveler - even Marriott doesn't talk like this about late check out.
Stayed 2 nights in Aug 2024

2/10 Terrible

Benjamin

Stayed 1 night in Aug 2024

2/10 Terrible

Tajh, Washington

Disliked: Cleanliness, property conditions & facilities
Mold. There is just too much mold. It's everywhere. From an aesthetic point, ignoreing the mold, the rooms would be nice. Also, the price is low... But again, the mold is everywhere. Very strong mold smell as soon as I entered the room. Immediate coughing, eye itching, stuffy nose. Look at the AC units from the outside and you can see mold stains in everyone.
Stayed 2 nights in Aug 2024

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Price was the only thing i liked about.it was noisy bedding was nasty not enough towels or wash clothes for 4 people pool was too cold and nasty didn’t offer cleaning services
Stayed 2 nights in Aug 2024

2/10 Terrible

Dawan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stinks & run down. Don’t come here!
Stayed 3 nights in Aug 2024

10/10 Excellent

Clay

Traveled with group
Liked: Amenities, property conditions & facilities
I really enjoyed my stay. The room was clean and it felt like I was in an expensive hotel but only paid $80. A steal! 3 beds, 2 tvs and 2 sinks with a mini fridge. The staff was really friendly. We did get a morning call from the front desk but missed it.
Stayed 1 night in Aug 2024

8/10 Good

Jayanthi

Traveled with group
Liked: Property conditions & facilities, room comfort
Overall not bad. But difficulty with using key card not working multiple times and found stain in bed.
Stayed 1 night in Aug 2024

6/10 Okay

Nathaniel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Christos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, lacking basic amenities, and unsafe
Dirty, lacking basic amenities, and unsafe. The room wasnt clean. Mold in the shower, the 4th floor ice maker doesnt work, so we had to go down to the 3rd floor, but there was mold in the 3rd floor ice maker. Lots of people hanging around the parking lot and police activity in the building. The exterior doors do not lock. The 1st night, the parking lot lights were not working. We had to ask for towels, and the front desk staff was resistant to provode them. They also tried giving us green tea instead of coffee and then gave decaf when asked again. Doesnt matter, because the coffee maker was filthy, so we had to drive elsewhere to get coffee. The shower has very little water pressure.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting. A health inspection would get this place shut down. It smells terrible. I got to my room and it smelled even worse. I couldn't breath. It turns out there was red mold and mushrooms gorwing in the corner of the room. I left immediately and stayed elsewhere. Don't let the price fool you. It is not worth it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rajesh, Cleveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. The reception staff was courteous and helpful. Safe neighborhood. Easy walk (or 1 min drive) to shopping nearby. Recommended.
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average for price
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Business traveler
Horrible customer service
When I tried to check in the lady at the front desk stated that there wasn’t a room listed in my name. I showed her my confirmation from hotels.com and she stated they don’t go by that. She was very rude and gave me the impression she didn’t want my business. I would not recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Disliked: Property conditions & facilities
stuff good
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024