Kings Inn & Suites Mason

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kings Inn & Suites Mason

Interior
Indoor pool
Bathroom sink
Meeting facility
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Deerfield Towne Center
    ‪6 min drive‬
  • Loveland Castle
    ‪8 min drive‬
  • Manor House
    ‪9 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Double Room, ADA, No Roll in Shower, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Single Room, Accessible, King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Double Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Kings Inn & Suites Mason

3-star hotel in Landen
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Self parking is free. Other amenities include laundry facilities, express check-out, and a TV in a common area. Housekeeping is available on request.
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with single sofa beds. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Kings Inn & Suites Mason features an indoor pool and a fitness center. This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers laundry facilities, express check-out, and an ATM. Onsite uncovered self parking is complimentary.

Kings Inn & Suites Mason is a smoke-free property.

Languages

English

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Kings Inn & Suites Mason Reviews

Reviews

6.4
Rating 10 - Excellent. 244 out of 1000 reviews" "
Rating 8 - Good. 215 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 152 out of 1000 reviews" "
Rating 2 - Terrible. 217 out of 1000 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabby
Over all a good stay
Stayed 1 night in Oct 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not happy.
The condition of the inside of the building is extremely rough. You can see where water has stood against lower level walls. The stairs are missing plastic pieces so the carpet was unraveling. Our room was not very clean, paper behind the bedside tables, which we had to pull out to plug the lights in. There is mold around tub and the toilet was not cleaned well at all. But they are changing to a new company so let's hope they fix the place up because it is a really great area. I have stayed here twice
Stayed 3 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Never get French towel bath
Stayed 2 nights in Oct 2024

10/10 Excellent

Savannah

Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, property conditions & facilities, room comfort
I love it here
Stayed 1 night in Oct 2024

4/10 Poor

Nicholas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
wouldnt recommend with small children
the room was decent but they charged a deposit when i checked in after i had already paid for the room when i booked and i wasnt informed on the deposit until i checked my bank. my son left a tablet in the drawer in the room and i was told there was nothing left in the room when i called and asked the tablet wasnt very expensive but the fact i know it was left and they lied doesnt sit well with me and i was to far to go back and check for myself. if your going for the pool it isnt well maintained and the ac is so low you will just freeze in or out
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Unfortunate stay
My first impression was quite good, however, as I spent some time in the room, that changed. The thermostat cover was missing leaving exposed wires, the towel rack over the toilet had pulled out and was laying on the floor of the bathroom, and most annoying of all, the television did not work, and what I mean by that is, it turned on, but there was no service, no cable or satellite, that is, no channels to watch. This is the 2nd time I have stayed in this hotel and I have experienced. I will not stay here again.
Stayed 1 night in Oct 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly staff. Convenient location. Good value. If you do not mind putting up with a bit of renovation while staying here, you can save money compared to similar motels in the area. The rooms are clean, but may lack a towel bar, or the wallpaper may be ripped in a couple places. The rooms are safe and functional,..just in need of a bit of maintenance which is on-going.
Stayed 2 nights in Sep 2024

4/10 Poor

Bianca

Traveled with family and small children
The website stated they serve breakfast and that is not the case! It also says that we can do early check in and that was also not the case!
Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend the stay here
Stayed 5 nights in Sep 2024

10/10 Excellent

NICKY

Stayed 1 night in Sep 2024

4/10 Poor

Raymond

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don't do it!
Cons: No breakfast, no phone in the room, no wifi, broken toilet, 1 towel per room, broken elevator, subpar AC, no shampoo, no soap, 1 roll of TP, stained sheets, no bathroom fan, tape holding up wallpaper, hallways smell awful, scary residents walking around at night, limited parking... Pros: TV worked!
Stayed 2 nights in Sep 2024

8/10 Good

Gwendolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i picked the pay at property option and before i even arrived they had tried to deduct the amount of my stay off my credit card. Luckily i had my card locked. Then when i arrived they had tried taking 75 off my card 2 different times and a 14.95 charge also. Thankful for the lock card options
Stayed 3 nights in Sep 2024

8/10 Good

Izzy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and check in went well but other than that there was nothing great about this hotel it was right by the highway so it was very noisy unless you ran the AC all night to drown it out, the room was not exactly clean there was hair all over the place there was also a dead bug looked like a roach in the cabinet and mold inside the ice bucket lid, mold was also found in the bathtub and the carpet was dirty, there was only decaffeinated cofee in the room and no soap not even hand soap there was only conditioner and lotion, the door was broken the deadbolt wouldn't lock and the door handle was wacky you had to turn it a certain way or the door wouldn't open there was also a one and a half to two inch gap around the door where you could see the hall light the air conditioner had mold in it and there was water damage on the wall around the air conditioner the trim was actually falling off the wall. Their add on expedia is also a lie there was no breakfast there was a place for a breakfast buffet but it was covered in plastic there was no hot tub and the pool was empty. But the bed was clean no bedbugs and very soft and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Jose

Traveled with family
Liked: Staff & service, amenities
The toilet seat was stained with blood and dirty.
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Becareful of rude staff
So me and my family were there for the weekend to visit kings island. We rented two queen beds and the pull out for my family of 6. When we asked for more towels they told us the room was only reserved for 2 people and we could not get any more towels. They looked at me funny when I asked for the couch bedding and only gave us two sheets for it no blanket. We were on the 2nd floor and we found bugs in the microwave and about 10 cockroach’s. There was a hold in the bathroom wall, the room sink was clogged and the kitchen sink leaked. On Sunday we went down to ask for more toilet paper and they refused to give us any because there was too many guest in our room. When you book for there hotel they only allow 4 guest in the room but why offer the couch bed. The air hardly worked but we brought our own fans to move the air around. The rudest staff ever. They even had an issue with exchanged the two towels we used. Please beware if you stay with a family of 4 or more because they will not give you anything for the rooms. Also the pool is not listed at 21 and older unless down there with an adult 21 or order so my son who is 18 couldn’t even take his siblings down without one of us.
Stayed 3 nights in Aug 2024

8/10 Good

Wayne

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Traveled with family
Disliked: Amenities
Stay was fine. Nothing extra special, no daily cleanings or fresh towels unless requested. Breakfast was not included in there stay and swimming pool looked as if milk had been spilled into it. The snacks and sodas were overpriced at $3 for 20 oz soda.
Stayed 2 nights in Aug 2024

6/10 Okay

Trina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a smell, air conditioning leaked so the carpet was soaked, carpet was dirty throughout and there was no hot water for a shower.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a disgusting room, with stains, mold, smelt terrible, carpet was coming up.
Stayed 2 nights in Aug 2024

2/10 Terrible

Russell

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, walls with holes in them, staining in the bedding, mold in the bathroom ceiling, switch plates off the outlet and lying on the floor
Stayed 3 nights in Aug 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold pool but not terrible stay
Stayed 1 night in Jul 2024