Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

View from property
BBQ/picnic area
Exterior
Fridge, microwave, oven, stovetop
Fridge, microwave, oven, stovetop

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Kitchen
  • Air conditioning

Explore the area

Map
9369 Waterstone Blvd, Loveland, OH, 45249
  • Deerfield Towne Center
    ‪6 min drive‬
  • Loveland Castle
    ‪8 min drive‬
  • Manor House
    ‪8 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

  • 400 sq ft
  • Sleeps 2
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Hotel in Landen
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers 94 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 37-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 8:00 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 3 per stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Cleaning deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night (maximum USD 3 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast
TownePlace Suites Marriott Hotel Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason Aparthotel
TownePlace Suites Marriott Northeast/Mason Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason
TownePlace Suites Marriott Northeast/Mason
TownePlace Suites by Marriott Cincinnati Northeast
Towne Suites riott eastMason
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews

Reviews

6.8
Rating 10 - Excellent. 181 out of 586 reviews" "
Rating 8 - Good. 145 out of 586 reviews" "
Rating 6 - Okay. 82 out of 586 reviews" "
Rating 4 - Poor. 82 out of 586 reviews" "
Rating 2 - Terrible. 96 out of 586 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
We had roaches when we got in our room and then we had to move to another room and then we had a fly bugs came out no where and they really wasn’t clean but we had already paid for it
Stayed 3 nights in Oct 2024

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great
Dirty dishes in cabinets. 1 plastic knife and one fork. 2 towels in a two bedroom suite. Chairs had been scribbled on with pen. 1 remote for 3 TVs. Oven door broken so it didn’t close. AC unit broken in bedroom. No sheets for pull out couch bed.
Stayed 1 night in Oct 2024

4/10 Poor

Caitlin

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When checking in, the front desk woman gave us keys and a room number. When we went to the room we were assigned, we opened the door and the room still had occupants inside with unmade beds and trash all over. Went back to the desk, and she reprogrammed our keys to the room next door instead. The TV was unplugged from the wall, as well as the cable. There was coffee provided but no coffee maker. There was a kitchenette wirh a random old knife in the drawer. There was gross brown water damage coming from the fuse box on the wall. The bathroom was FILTHY. There was no trash can in the bathroom. There was a bible with an old check and an other pieces in it. Overall, very very dirty and unsanitary. We were not informed of breakfast times during check in, and there was no phone in the room to call the front desk. The building reeked of smoke/marijuana. All of the doors were supposed to be white but appeared a different color due to the dirt and grime that was all over it. There was no working light in the entrance of the room. There was a random extension cord from one side of the room to the next for “accessibility”. The beds were not properly made, the sheets were half off the corners and the bed skirts were tucked up under the beds. The drawers to the randomly placed nightstands were broken and crooked. Overall, not any place I would recommend to anyone. Very disgusted and not impressed with the state of this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Noella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting better.
This is the second time we stayed at this place. It has been updated and changed. This is good. Thank you.
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the shower did not work properly. The new staff is rude. We have stayed here several times and the only reason we came back was the price on the 2 bedroom suite. Other than price this place is trash.
Stayed 2 nights in Oct 2024

8/10 Good

Nikole

Liked: Cleanliness, property conditions & facilities
Manager was really understandable and polite!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying there and we loved it, the staff were so nice and helpful. Our room was amazing and we will for sure be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here a lot the staff is great!!
Stayed 1 night in Sep 2024

4/10 Poor

Amber

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was great, but the property is run down and the room was dirty. There was a Cheerio on the floor and the tub was blackish along the bottom. But it was fine for what we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

redessa

Traveled with family
Disliked: Staff & service, amenities
Staff was very rude and unhelpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

redessa

Staff was extremely unhelpful and unfriendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly
Stayed 2 nights in Aug 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Business traveler
Liked: Amenities
Peaceful stay. I fully Recommed staying at this hotel.
Stayed 3 nights in Aug 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff is very friendly and supportive. Recently-renovated rooms are comfortable. Minor maintenance is needed with landscaping and common doors.
Stayed 3 nights in Aug 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, amenities
The recently-renovated rooms are clean and functional. The staff are friendly and helpful. It would be nice if the hallways were air-conditioned and there was ice and ice buckets in the rooms and building. Many of the common doors are in need of maintenance as door closers slam you in the behind when attempting to drag luggage through the door. I will stay there again as it is good value. The showers was advertised as “walk-in”, but it was a regular tub/shower with grab rails and spray-hose shower.
Stayed 3 nights in Aug 2024

4/10 Poor

MONIQUE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was nice but the room was not cleaned properly. There was strands of hair in the tub and on the blow dryer. There were stains along the walls and lamp shades. The comforter had stains and had to be removed from the bed. Stove and microwave had stains. I will not stay here again
Stayed 1 night in Aug 2024

4/10 Poor

cyn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Brooklynn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Horrible experience. Room was extremely dirty, stains on couch, the hide-a-bed had food in it, and kitchen area was dirty. Keep trying to contact management to discuss our room and no call back and will not answer phone for us. We did not stay, we left after 15 minutes of being in the room.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Our reservation was for two queen beds. When we got there they said they had no 2 queen rooms left. They said we would have a room with one king bed, but it was actually one queen. Still got charged the same price. The hallways were very dirty. Our room was okay, but the carpet needed vacuuming. It was a room with a kitchen, but there was not a drinking glass anywhere. Not in the bathrooms, not in the kitchen. The breakfast was good, though.
Stayed 1 night in Aug 2024

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 6 months in advance and weren't able to get the room we reserved. Every entrance door glass we saw had dirty, smudgy finger marks. The doors themselves and area around the doors need a cleaning and in some cases new paint. Our room also had several issues.
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Alden, CHICAGO

Stayed 3 nights in Aug 2024

6/10 Okay

Anita

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Un poco descuidado y las toallas sucia , había cabellos en la cama, el desayuno no había opciones, ni mucho menos bebida
Stayed 2 nights in Aug 2024