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Comfort Inn & Suites Cincinnati Eastgate

2.5 star property

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Photo gallery for Comfort Inn & Suites Cincinnati Eastgate

Basic Room, 2 Double Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes
Meeting facility
Dining
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Parking included
$96
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
4421 Aicholtz Rd, Cincinnati, OH, 45245-1527
  • EastGate Mall
    ‪11 min walk‬
  • Coney Island
    ‪11 min drive‬
  • Riverbend Music Center
    ‪12 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪31 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Basic Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, 1 King Bed, Accessible, Non Smoking

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 338 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Cincinnati - Eastgate by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 924 reviews
Holiday Inn Hotel & Suites Cincinnati - Eastgate by IHG

About this property

Comfort Inn & Suites Cincinnati Eastgate

Cincinnati hotel close to EastGate Mall
This smoke-free hotel features a conference center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Comfort Inn & Suites Cincinnati Eastgate offers 72 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1024 square feet (95 square meters) include a conference center. This Cincinnati hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Onsite self parking is complimentary.

Comfort Inn & Suites Cincinnati Eastgate is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (1,024 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 80-0365966
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Cincinnati
Comfort Inn & Suites Eastgate Cincinnati, Ohio
Comfort Inn Eastgate Hotel Cincinnati
Comfort Inn Eastgate Hotel
Comfort Inn Eastgate Cincinnati
Comfort Inn Eastgate
Cincinnati Comfort Inn
Comfort Inn Cincinnati
Comfort Hotel Cincinnati

Comfort Inn & Suites Cincinnati Eastgate Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 219 out of 769 reviews
Rating 8 - Good. 264 out of 769 reviews
Rating 6 - Okay. 152 out of 769 reviews
Rating 4 - Poor. 67 out of 769 reviews
Rating 2 - Terrible. 67 out of 769 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The stay was nice! Decent breakfast and pool!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST STAY! DIRTY!

It was dark when I arrived. I mistakenly only turned on 1 sm lamp. I started to pull my things out of the suitcase, but then decided to finish unpacking the next morning d/t being exhausted. I went to grab the bucket for ice and it was very DIRTY! I go to the front to req a new one, she said they're locked up in maint and hands me a trash bag to use. I just went to bed. I woke up to a disgusting room. The shower, still had DIRT in it w dirty hand prints and possible leg marks from where it was on the sides, foot prints in the stall w dirty sliding stall doors, with an already opened bar of soap that sat on top the shower stall. The ceiling started leaking above the shower head when I turned it on, ended up going halfway across the shower stall after Incleaned it then showered, luckily it didnt cave in because it was a LOT of water, not a few drips. Then, TOENAIL CLIPPINGS all over the bathroom floor, SHREDDED CHEESE strands all inside the drawers, the microwave looked like someone had exploded 10 bowls of something in it. It was VERY obvious it hadn't been cleaned. At least they changed the bed linen I guess.The woman at the front had a bad attitude but I remained polite and started to tell her that the room was very dirty and as I attempted to go into detail, she cut me off saying "ok" very short like, stopped trying to explain and said im canceling tonight and going else where bc of it. I then her the key cards, She says ok, youre all checked out. She didnt care at all.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust, Jackie, and Boris took excellent care of us.
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This place is nice and cozy A++ I will be back
Stayed 1 night in May 2025

6/10 Okay

Tamela

Business traveler
Disliked: Staff & service

Rude unhelpful front desk, management worse

Front desk staff was rude, Management was even worse. The room has been redone and found it comfortable and clean. They were very sloppy when they painted so the bathroom looks terrible but clean.
Stayed 2 nights in May 2025

6/10 Okay

Greg

Traveled with family
Disliked: Staff & service

Crappy Customer Service - won't stay again

Check in pricess took at least 25 min, and the whole time the service agent looked at me with no smile, not a friendly word, no greeting, no thank you, nothing. Felt like checking in with Norman Bates. I have used this hotel several times over the years, but this was the last. I won't be back.
Stayed 1 night in May 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked wrong night ended up paying for two nights.
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting! The whole facility, rooms, hallways, walls, ceiling were in terrible condition. The beds are horribly uncomfortable and very cheap. The linens and shower curtains and bathroom were filthy. Our TV did not work. Our phone did not work.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charity

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
All is good
Stayed 3 nights in Apr 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DeAnndra

Stayed 1 night in Mar 2025

8/10 Good

James

Seemed a little run down. The person that cleaned my room spoke 0 English!
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service
Good value hotel
Stayed 2 nights in Mar 2025

6/10 Okay

brie

Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a huge let down compared to the photos they have posted. Don't stay here, it's nasty. They need to post real pictures of all the mold in the room and bathroom. As well the broken ice machines that look like they have been "out of order" for a very long time as mold was growning on that as well.
Stayed 2 nights in Mar 2025

4/10 Poor

Stephen

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Christina

Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfortable room

The room was comfortable and quiet. the room probably could have been swept up better, but it was fine for my needs.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsten

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We usually have good luck with staying at other comfort inns but this one was nasty!!! The room looked like it hadn’t been cleaned in months literally everything in there was filthy!! The pool was nasty with rust around the edges of the pool floor, one light out of like 6 or 7 was on so it was super dark in there and there was a film on top of the water, needless to say we did not swim!
Stayed 1 night in Feb 2025