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Comfort Inn & Suites Cincinnati Eastgate

2.5 star property

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Photo gallery for Comfort Inn & Suites Cincinnati Eastgate

Basic Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, blackout drapes
Lobby
Egyptian cotton sheets, premium bedding, blackout drapes
Indoor pool
Egyptian cotton sheets, premium bedding, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4421 Aicholtz Rd, Cincinnati, OH, 45245-1527
  • EastGate Mall
    ‪3 min drive‬
  • Belterra Park Gaming and Entertainment Center
    ‪14 min drive‬
  • Riverbend Music Center
    ‪15 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, blackout drapes

Basic Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, 1 King Bed, Accessible, Non Smoking

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 338 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Clermont

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1002)
The price is $83
per night
$94 total
includes taxes & fees
Feb 19 - Feb 20
Best Western Clermont

About this property

Comfort Inn & Suites Cincinnati Eastgate

Cincinnati hotel close to EastGate Mall
An indoor pool, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Comfort Inn & Suites Cincinnati Eastgate offers 72 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1024 square feet (95 square meters) include a conference center. This Cincinnati hotel also offers an indoor pool, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn & Suites Cincinnati Eastgate is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (1,024 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 16 2025 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 80-0365966
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Cincinnati
Comfort Inn & Suites Eastgate Cincinnati, Ohio
Comfort Inn Eastgate Hotel Cincinnati
Comfort Inn Eastgate Hotel
Comfort Inn Eastgate Cincinnati
Comfort Inn Eastgate
Cincinnati Comfort Inn
Comfort Inn Cincinnati
Comfort Hotel Cincinnati

Comfort Inn & Suites Cincinnati Eastgate Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 205 out of 716 reviews
Rating 8 - Good. 252 out of 716 reviews
Rating 6 - Okay. 143 out of 716 reviews
Rating 4 - Poor. 59 out of 716 reviews
Rating 2 - Terrible. 57 out of 716 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
In the room I had cockroaches
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Stayed 1 night in Nov 2024

4/10 Poor

Victor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Angel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So...they said they were under construction whichbi didn't know before i reserved. The room, 229, wasn't necessarily dirty but not clean either. The blanket was disgusting & i didn't want to touch it. No iron or board, the fridge didnt work. I had to get towels & tissue. Also the tv jad no good channels. We were going to swim but didnt. The one good thing was breakfast. So other than that...i wont be back!
Stayed 2 nights in Oct 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, amenities
place good use a through deep cleaning, maybe get rid of the cockroaches, too. :-(
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Liked: Room comfort
Stayed 1 night in Sep 2024

6/10 Okay

steve

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck and yikes!
We stay at comfort in in Eastgate and Wilder Ky virtually every week or so for concerts and events. Wilder staff and location is fantastic. We always know Eastgate isnt going to be nice, but its never been this bad. We dont need fancy and normally we have a safe, clean , and basics. However, the room we were provided was 232. This room should not be occupied. Heavy mold smell. Faucet dripping with mold all over the tub. The new AC unit tells me that this room has sat with a broken ac unit while the humidity and running Faucet bred mold. Look at the outlet the AC is plugged in. BLACK mold is literraly growing out of it. The little soaps were half used, trash on the floor, and the ironing board looks like someone got in a fight with it. I have pictures but hotrls isnt allowing me to upload for somereason. All vending was sold out and they have no sundries shop.
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the Purpose
In town overnight. Pleasantly surprised with the quality. Convenient, clean, and comfortable, with an exceptionally reasonable price. Only downside was a lack of items on the breakfast buffet at 8:00 am, but at least they had hot coffee.
Stayed 1 night in Aug 2024

6/10 Okay

Ronald

Traveled with family
Disliked: Staff & service
The room was spacious. The breakfast area was clean and well stocked. The food fresh and tasty. We stayed 2 nights. There were not adequate coffee cups or drink cups and the coffee tray wasn't clean on our arrival.. No one emptied our trash after the first night or gave us fresh linens. We had to hunt someone down to provide them. The floors in the hall were needing vacuumed. The bathroom floor in our room looked like it hadn't been mopped before we arrived. Otherwise, the room was O.K.
Stayed 2 nights in Aug 2024

6/10 Okay

Catherine

Felt bathroom was not cleaned properly. Used lotion etc on counter no new ones. Needs some updating and better cleaning Check in staff not friendly
Stayed 1 night in Aug 2024

2/10 Terrible

Nate

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel…
Room was dirty had mold in the bathroom and stains on the bedding. Also I saw multiple cockroaches running around the carpet and in the bathroom.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Completely disgusting there were bugs, There was what looked like vomit in between the cushions. There was red and brown stuff smeared all over the wall, 3 inches of dust and dirt on everything, the blankets and sheets were stained bad. The shower has mold all over it. I found a bedbug bite on my back after sitting on the bed for 20 minutes, so I immediately grabbed my stuff and ran out the door Because I wasn’t trying to have all my belongings get infested. My third-party trip app contacted hotel about this and the hotel said they wouldn’t do a refund because I didn’t address the situation and ask to be moved to a new room BECAUSE I definitely wasn’t stepping back foot in that place. And sure as hell wouldn’t want a different room in the same building. Smh. I have tons of videos and pictures of this scummy place for proof.
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Liked: Staff & service
Decent hotel.
We stayed for a concert in the area. The room was okay. No towels or wash clothes, and the nightstands had mold. The front desk workers were friendly. The next morning at 10am, as we were literally rolling or suitcase to the door, housekeeping knocks. He was not very friendly as he was trying to rush us out of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty dirty. Biggest complaint was that the door wouldn't shut all the way!
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When checking in, the concierge took forever and told us “The system is running slow, it’ll be 5-10 minutes.” He then proceeded to check-in 2 other couples that were in line after us using the same system. The entire place smelled disgusting and the carpets looked like they had not been vacuumed in months. The hallways were littered with trash, toilet paper, used Q-tips, etc. The walls in the rooms had stains on them and there was snot and hair in the sink. The bathtub looked like someone died in it. We were in town for a concert and after the concert decided there was no way we were staying there. We drove 4 hours home after a concert let out at midnight instead of staying in this dump. Oh and the cherry on top was when we stopped back at the hotel to grab our bag after the concert, a cockroach scurried across the hallway floor. This place should be shut down immediately!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy L

Traveled with group
Liked: Amenities
Clean hotel great customer service close to events I was going to.
Stayed 2 nights in Jul 2024

4/10 Poor

cindy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Price for quality excessive! Observed bugs, carpet dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Joselyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for take a nice rest!
Stayed 2 nights in Jul 2024

6/10 Okay

Sara

Disliked: Cleanliness, property conditions & facilities
Check in was simple but the rooms are very outdated and didn’t match the pictures posted. There was a hole in the bathroom door and stains all over the carpet.. mattress cover also had stains. Breakfast bar wasn’t the best either. I’d stay here again in a pinch but not for the price.
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Traveled with group
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hallways needed vacuuming
Stayed 2 nights in Jul 2024