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Best Western Plus Hannaford Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Hannaford Inn & Suites

Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Free daily buffet breakfast
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
5900 E Galbraith Road, Cincinnati, OH, 45236
  • Kenwood Towne Centre
    ‪2 min walk‬
  • Mercy Health - The Jewish Hospital
    ‪10 min walk‬
  • Xavier University
    ‪12 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (Walk-in Shower, Full Kitchen)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Kitchen (Walk-in Shower, Full Kitchen)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchenette (Walk-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Kitchenette (Walk-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Room, 1 Queen Bed, Accessible, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Room, 1 Queen Bed, Accessible, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (Full Kitchen)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Kitchen (Full Kitchen)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Hannaford Inn & Suites

Cincinnati hotel steps from Kenwood Towne Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Plus Hannaford Inn & Suites offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Best Western Plus Hannaford Inn & Suites features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Best Western Plus Hannaford Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free extra futon
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 21 to October 01
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Hannaford
Best Western Plus Hannaford
Best Western Plus Hannaford Cincinnati
Best Western Plus Hannaford Inn
Best Western Plus Hannaford Inn Cincinnati
BEST WESTERN PLUS Hannaford Inn & Suites Cincinnati, Ohio
Cincinnati Hannaford Hotel
Hannaford Hotel Cincinnati
BEST WESTERN PLUS Hannaford Inn & Suites Cincinnati Ohio
Best Western Plus Hannaford Inn Suites
Best Plus Hannaford & Suites
Best Western Plus Hannaford Inn & Suites Hotel
Best Western Plus Hannaford Inn & Suites Cincinnati
Best Western Plus Hannaford Inn & Suites Hotel Cincinnati

Best Western Plus Hannaford Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1007 reviews
Rating 8 - Good. 313 out of 1007 reviews
Rating 6 - Okay. 139 out of 1007 reviews
Rating 4 - Poor. 73 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet , clean and newly updated toom.
Stayed 1 night in Jan 2025

8/10 Good

Bayleigh

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The elevator as broken and ourvroom was on the second floor.
Stayed 1 night in Mar 2025

8/10 Good

Irene M

Liked: Cleanliness, staff & service, property conditions & facilities
#
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny

Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities

Cleanness is next to godliness.

There was only one floor available, 1st floor as they are remodeling, which is very much needed for this facility. That is the good news. Not sure I will come back to this facility though as their standards of clean, isn't quite up to mine.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting

It was not a good experience at all. Someone tried to walk into our room in the middle of the night around 2 am. Lots of sketchy workers who don’t speak English
Stayed 14 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap!

DO NOT STAY HERE The hotel’s elevator has been down for a month. I’m in town for training. I thought this would be a nice hotel due to it being across from Kenwood mall. This place is trash. *front desk has an attitude (tall woman and other hotel workers) for no reason and always on the phone. Only good one who actually helps is the Asian dude who works nights. The rest don’t care and way too comfortable not caring. *cant understand the question(girl with glasses) did I receive mail today. *maintenance can’t communicate with you, thus won’t help fix anything *when it snows they are too lazy to snow plow, salt or shovel. They put a sign up saying exit area is closed. While no elevator. Fire hazard. *you get to move at midnight because your toilet overflows. With no valet carts, no elevator, no help. You might have to move a few times since they have known plumbing issues. I had more than one toilet issues with more than one room. *they will block the back parking lot for no reason with their own vehicles just because, making one of the only exits inaccessible. *they don’t care *most of the employees live inside the hotel *The refrigerators leak massive amounts of water and after you keep changing rooms and you’re disabled and they don’t offer to help you it becomes a bit much *Rude manager/owner google the hotel and look how the hotel respond people who had real concerns. They are rude and nasty and blame it on the patrons of the hotel. *no refunds
Stayed 2 nights in Feb 2025

4/10 Poor

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Didn’t seem ready for customers.

There was no one at the desk when I got to the hotel and had to wait more than five minutes for someone to check me in to my room. My room still had flower petals, which I assume were from Valentine’s Day beside the bed. The elevator was not an operating order.
Stayed 1 night in Feb 2025

2/10 Terrible

Adrienne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property seemed to be very outdated, only upgrades were in the bathroom. The couch was leather brown, old and worn. The kitchen floor had lots of scratches all over. There were a few brown marks/ stains on the wall I’m not sure what those were from. And in top of that, the elevator was out if service which was a major inconvenience since I had multiple items to carry to my room, so traveling up two flights of stairs each time was not ideal.
Stayed 1 night in Feb 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent….. except for the mattress

Front desk clerk was super friendly and helpful. Room was spacious, super clean and modern. Shower was excellent. Only negative was the bed… the mattress was completely worn out.. mushy with zero support! A decent mattress would have made this an A+ stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Mike

Stayed 6 nights in Feb 2025

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Not worth the price. Just average hotel

The staff were very friendly and made sure we had everything we needed. However, this hotel has had so many issues with it's elevator. 3 years ago it broke and we had to use the stairs. When we checked in this weekend, it was surrounded by construction barriers. DO NOT USE!!! I don't know if the other floors were being used but the parking lot in the back was cordoned off also. You can tell this is an old hotel as it has not been painted in God knows how long, the plug on the light on the table did not work, the cabinets were shabby. But the bed was comfortable. Although there was an adjoining room, the couch was in the way of the door and we would not have been able to share with our daughter if we had utilized this room since there was no other place for this couch to fit. This is just an average hotel and really not worth the price you pay to rent a room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Temeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shelly

Stayed 3 nights in Feb 2025

8/10 Good

Michel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean safe quiet - all I need
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

8/10 Good

Necia

Liked: Staff & service, property conditions & facilities
They were under construction but I never heard any of it, property was still very clean and nice. Staff is great.will stay here again.
Stayed 1 night in Jan 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs! Do not stay at this hotel!!! I woke up covered in over 20 bites, with blood marks characteristics of bedbugs on the sheets. The hotel moved me to another room, but was otherwise unsympathetic because I didn’t have “proof” (ie. A bedbug carcass). They refused to compensate me in any way despite me having to cancel the rest of my vacation, pay for an airfare change, and treat all of my belongings. In addition to the bed bugs, the rooms are dark, dirty, and have plumbing problems. I hope you save yourself the suffering and choose another place to stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely updated rooms, with newer amenities. Clean and comfortable bed and furniture. Excellent location. Delicious breakfast. Would enjoy staying here again during another visit.
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Average amenities. Convenient location
Stayed 3 nights in Jan 2025