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Mercure Chur City West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chur City West

Premium bedding, down comforters, pillowtop beds, free minibar
Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Exterior
Bowling

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Comercialstrasse 32, Chur, GR, 7000
  • Bowling Rock 'n' Bowl
    5 min walk
  • Chur-Brambuesch Gondola
    19 min walk
  • AdventureRooms Chur
    2 min drive
  • St. Moritz (SMV-Samedan)
    87 min drive

Room options

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Mountain View

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, View, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, View, Corner

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, View, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, View, Corner

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis Chur

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very Good, (629)
The price is $162
per night
$176 total
includes taxes & fees
Dec 7 - Dec 8
ibis Chur

About this property

Mercure Chur City West

4-star Chur hotel with rooftop terrace, connected to a rail/subway station
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Mercure Chur City West offers 49 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 3444 square feet (320 square meters) include conference space. This business-friendly hotel also offers a 24-hour health club, a rooftop terrace, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Chur City West is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Towers City West Rest. - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Mercure Chur City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 290 reviews" "
Rating 8 - Good. 116 out of 290 reviews" "
Rating 6 - Okay. 8 out of 290 reviews" "
Rating 4 - Poor. 3 out of 290 reviews" "
Rating 2 - Terrible. 5 out of 290 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle, Phoenix

Traveled with partner
Liked: Amenities, property conditions & facilities
This was a nice hotel at an affordable price. The room was warm with no AC and the higher than normal temperatures but otherwise it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

hazem, Augusta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple yet clean. Staff is friendly. Better pillows should be provided in the rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Duniesky, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

CJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Armaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2024

8/10 Good

Lutfinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easily accessible!
Stayed 2 nights in Jun 2024

10/10 Excellent

Samir

Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff were very friendly and helpful. Front desk employees all spoke English. My only issue was I was lead to believe that the hotel was next to the train station and in walking distance. 30 minute walk with luggage is really not doable. Yet the hotel provided us with free bus tickets which were great for getting around the city
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular and the concierge was very helpful. There weren’t many options for dining on Sundays.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christine, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent. The rooms. The Service. Everything was outstanding. I would highly recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great! (we purchased the mountain view), but personally I don’t think the room was much to rave about. The area itself is very expensive so be prepared to spend 100CHF for any meal. The staff were wonderful, but one night was the right amount for us.
Stayed 1 night in Jan 2024

10/10 Excellent

Tomas, Cairo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new modern hotel and easy to get around with the bus stop just in front.
Stayed 1 night in Jan 2024

10/10 Excellent

Xiaoning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bright with large glass windows. Front desk was very helpful and proximity to shopping made misc travel needs easy. While outside the city center a 6 min bus to downtown / city center, makes things manageable without a car. Overall a pleasant experience would recommend for those looking to recover from extended travel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with great views of the mountains!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 2 rooms at the Mercure City west in Chur, in one of the rooms the comforter had blood stains, this was very unpleasant, the rooms were large and comfortable but not clean, the pillows were not comfortable and the breakfast was very bad, the front desk was not friendly and unapologetic when we told them about the blood stains on the comforter.The people in this city is very rude. We do not recommend this Mercure Hotel in Chur, we have stayed in several Mercure Hotels and they have been good, unfortunately not this one.
Stayed 1 night in Jun 2023