6/10 Okay
Christopher
Traveled with partner
Jun 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, but we expected a little more. I paid extra for a "corner bay view balcony suite" but was told that none were ready at check-in. They offered what they said was an "upgrade" to a better room, but it turned out to be just a regular bay view balcony room that I could have paid less for at the time of booking, so I felt a little cheated. Aside from that, the room did have a nice view and was new and clean. I do have to complain about the light timers in the bathroom, they would shut the lights off every 7 seconds (I timed it)... Considering the price that we are paying for this room? I would have preferred not to have to shower and use the toilet in the dark! Also, the AC in the room didn't seem to work properly, we never could cool the room below 77 for some reason. I hope that they fix these kinks soon. The hotel lobby is very pretty, the restaurants are nice but pricey. The quality of our sushi was awesome, and our steak at the Old Hickory was really good with great service. The "speakeasy" was nice, but there was no club or place to dance, which might be a problem for future conventioneers who are used to being downtown. The pools were nice, nothing over the top, not crowded, and much more relaxing than I had expected.



Christopher
Stayed 1 night in May 2025