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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Reception
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪2 min drive‬
  • Naval Base San Diego
    ‪5 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Days Inn by Wyndham Chula Vista/San Diego

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.1 out of 5, (915)
The price is $111
per night
includes taxes & fees
May 21 - May 22
Days Inn by Wyndham Chula Vista/San Diego

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

3-star Chula Vista hotel with outdoor pool
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and free breakfast are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

SureStay Hotel by Best Western Chula Vista San Diego Bay has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 626 out of 1393 reviews
Rating 8 - Good. 319 out of 1393 reviews
Rating 6 - Okay. 192 out of 1393 reviews
Rating 4 - Poor. 97 out of 1393 reviews
Rating 2 - Terrible. 159 out of 1393 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaruwan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 3 nights in Jan 2025

6/10 Okay

Gloria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The sheets seemed to not have been changed. Pillow had other person's hair. That's why we stripped the bed before leaving. It would have been a great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Trestin

Stayed 5 nights in Jan 2025

10/10 Excellent

Mitchel, National City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.... There's nothing i didn't like, ill stay and recommend this place
Stayed 1 night in Feb 2025

4/10 Poor

Michel

Traveled with partner
Disliked: Staff & service
We asked for a quiet room and we felt as if we were in the street
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was pleasant is stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

5/10

It was okay the add said it had breakfast but there was no breakfast which was disappointing. Not so cool. The people upstairs would make noise all night long it was pretty annoying.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Stayed 1 night in Jan 2025

10/10 Excellent

oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome time

great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome and very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person very nice and helpful
Stayed 1 night in Nov 2024

6/10 Okay

Sharlett

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Olaoluwa

Disliked: Staff & service
The customer service by the kitchen staff and front desk staff can be significantly improved.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and Angel was very friendly with excellent customer service, he attended us and helped us without problem.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sonia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager knocked on my door at 6 am to ask me to let him in the because there was a leak in the downstairs unit.. it was a lie and he disturbed my moment for something really insignificant
Stayed 1 night in Dec 2024

10/10 Excellent

Trestin

Stayed 1 night in Jan 2025

4/10 Poor

Marcos

Tv not working well
Stayed 1 night in Jan 2025

4/10 Poor

Shawn, San diego

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staff was very rude was not attentive or respectful of my needs or requests
Stayed 9 nights in Jan 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better than I expected for 2 stars. Clean, comfortable lots of free tv English stations. Especially comfortable beds.
Stayed 1 night in Jan 2025

2/10 Terrible

nydia

Stayed 1 night in Jan 2025

10/10 Excellent

Trestin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine; clean, normal size, bed was comfortable, staff was professional, no issues during my stay.
Stayed 1 night in Jan 2025