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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Exterior
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪3 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Ysidro Border Crossing
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Parking included
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The price is $135
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includes taxes & fees
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About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel in Otay
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2020.

Best Western Chula Vista/Otay Valley Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 609 out of 1384 reviews
Rating 8 - Good. 300 out of 1384 reviews
Rating 6 - Okay. 212 out of 1384 reviews
Rating 4 - Poor. 142 out of 1384 reviews
Rating 2 - Terrible. 121 out of 1384 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

ALEJANDRO, Lemon Grove

Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under construction and we’re still checking in customers while property had no electricity till about an hour or two later it’s inconvenient to still take reservations or allow check in while the hotel has no electricity what are people supposed to do in a all dark room they offered no solution other than just wait would never stay again
Stayed 1 night in Jan 2025

6/10 Okay

Armando

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ignacio

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Trestin

Stayed 3 nights in Jan 2025

6/10 Okay

Renee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kimberly

Business traveler
Fit my reason for visit !
Stayed 6 nights in Jan 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 1 night in Jan 2025

10/10 Excellent

Nayeli, West Valley

Stayed 3 nights in Jan 2025

8/10 Good

Ginger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Quick and convenient for the right price.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Outside very outdated. Inside was ok but lots of noise from other guests and traffic.
Stayed 1 night in Jan 2025

4/10 Poor

Jacob

Disliked: Property conditions & facilities

Poor place to stay

Lobby is under construction and closed. Check in was through the night window. Had to stand in line out in cold weather. No drapes on room window so light from outside came in all night. Room looks old and tired.
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Anne

Business traveler
Liked: Staff & service
Disliked: Amenities
It's pretty run down, but the room seemed clean enough and the area safe enough. The staff was very nice. And they're remodeling the lobby so one can hope they'll fix up the rooms at some point too. With prices for everything going up it's about as good as you're gonna get for cheap.
Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Seem like someone had used the room prior to us arriving. Beds were not made & garbage was still there
Stayed 2 nights in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jacinto

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025