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Delora Hotel and Suites

3.5 star property

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Meeting facility
Mountain view
Superior Studio | Pillowtop beds, in-room safe, blackout drapes, soundproofing
Apartment, 1 Bedroom | Pillowtop beds, in-room safe, blackout drapes, soundproofing
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Damascus Road, Chtaura
  • Our Lady of Zahlé and Bekaa
    ‪8 min drive‬
  • Cathedral of Our Lady of Deliverance
    ‪8 min drive‬
  • Chateau Ksara
    ‪10 min drive‬
  • Beirut (BEY-Rafic Hariri Intl.)
    ‪58 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Pillowtop beds, in-room safe, blackout drapes, soundproofing

Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Pillowtop beds, in-room safe, blackout drapes, soundproofing

Apartment, 1 Bedroom

  • 484 sq ft
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Superior Studio

Superior Studio | Pillowtop beds, in-room safe, blackout drapes, soundproofing

Superior Studio

  • 646 sq ft
  • Valley view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Apartment, 2 Bedrooms, Jetted Tub

Presidential Apartment, 2 Bedrooms, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, bidet

Presidential Apartment, 2 Bedrooms, Jetted Tub

  • 1399 sq ft
  • Valley view
  • Sleeps 7
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, Balcony

Pillowtop beds, in-room safe, blackout drapes, soundproofing

Standard Studio, Balcony

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | Pillowtop beds, in-room safe, blackout drapes, soundproofing

Studio Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio

Standard Studio | Pillowtop beds, in-room safe, blackout drapes, soundproofing

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Delora Hotel and Suites

3.5-star Chtaura hotel with rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and 24-hour room service.
Delora Hotel and Suites offers 50 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Chtaura hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Delora Hotel and Suites features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This Chtaura hotel also offers a rooftop terrace, multilingual staff, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Delora Hotel and Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Delora - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Delora

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Delora Hotel Chtaura
Delora Hotel
Delora Chtaura
Delora Hotel and Suites Hotel
Delora Hotel and Suites Chtaura
Delora Hotel and Suites Hotel Chtaura

Delora Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Faissal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 3 nights in Oct 2024

10/10 Excellent

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wxciting stay
Stayed 1 night in Aug 2024

6/10 Okay

Jad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good value for money
Stayed 1 night in Sep 2024

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Sep 2024

2/10 Terrible

Tarek

Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and was extremely disappointed with the overall cleanliness and comfort. The room was not properly cleaned, with dust on the surfaces and stains on the carpet. The bathroom had mold in the corners and the towels seemed worn out. Additionally, the bedding was very uncomfortable, with lumpy pillows and a mattress that felt like it was long past its prime. I expected a much higher standard for the price I paid and will not be returning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam, Kuwait

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than amazing
Stayed 1 night in Jul 2024

8/10 Good

andy

People smoking in rooms 2 very small beds
Stayed 1 night in Aug 2023

10/10 Excellent

Dia, cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, which are as big as apartments. Clean and AC and electricity is 24 hours. The staff was amazing!we got late check out. I dropped coffee on my top, and the waiter offered to take it to clean after I changed. He returned it in a couple of hours like new. The free breakfast is amazing, especially fresh eggs and manakeesh on saj. I shopped at the shops which are cool. Starbucks is right next door. The pool is great, during the week just for kids and women. Was the most comfortable stat. Will be staying again!
Stayed 1 night in Jul 2023

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean. Staffs were helpful. Rooms are very spacious. Location is perfect
Stayed 1 night in May 2023

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the suites for overnight. Easy parking facilities nearby. Some shopping and eating in the neighbourhood. Very well kept and clean bedroom and bathroom. King size comfortable bed. Sitting area and kitchenette. Bathroom has over tub shower and bidet. Good choice to stay overnight
Stayed 1 night in May 2023

10/10 Excellent

Suehaila

Traveled with group, Traveled with family
Liked: Property conditions & facilities, room comfort
Amazing stay and experience
Staff is absolutely fantastic. So respectful and gracious. This has truly been a great experience. I cant Imagine staying elsewhere. Great service, safe location and the staff make you feel even safer. The room is clean, has a kitchenette and free parking onsite, in front or in under ground parking. I’m truly impressed by the facility and staff, especially for the pricing
Stayed 1 night in Sep 2022

10/10 Excellent

Dina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022

10/10 Excellent

Daluli

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in Bekaa.Modern,full of life . The restaurant in the facade and Starbucks are always full of young people. The rooms are spacious and clean. The staff is very helpful and smiling. Lovely experience! I will be back for sure!
Stayed 1 night in Aug 2022

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad stuff on reception Property in bad condition
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a large team of 28 people. The staff was generous and flexible for meals and check out. If there was a problem they resolved it quickly. I would highly recommend for others. :)
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was greeted with Professional, friendly and courteous staff. Very spacious and clean room. Air conditioning in every room. A pleasure to stay at this hotel and i highly recommend it.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room loved the location and the staff were very friendly and helpful
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing and close to many famus restaurents
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Convenient location, good basic facilities such as comfortable bed, good lighting, temperature control. The breakfast was very disappointing, so I bought something from Starbucks instead. When I needed some help, nobody could assist me, as the one on the phone did not understand English; I never received the callback I was promised.
Stayed 1 night in Dec 2018

10/10 Excellent

mirna, beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and stuff in the heart of chtaura, room confortable and clean, the girl on the reception were very nice and because we was 4 persons they upgrade our reserved room to a big studio very spacious and confortable, breakfast is sooo divers and rich , i recommend the hotel and it will be my destination for my next visit to Bekaa
Stayed 1 night in Aug 2018

10/10 Excellent

Elie, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are unbelievably caring! Just say it and they will be there dor you.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yasmin, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely the best hotel in Bekaa
I got really well treated from the first moment I entered the hotel, the owners of the hotel were really friendly. My room was Very Spacious, clean and comfortable. I had a delicious dinner with my friends at night and the ambience of the restaurant was really cozy. Coming back soon!
Stayed 1 night in Jul 2017

8/10 Good

layal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good, the receptionists are friendly and helpful, the room is clean but the pool was being repared without any notice on the site!
Stayed 1 night in Jun 2017

6/10 Okay

hisham , ziada

Disliked: Cleanliness, property conditions & facilities
Normal hotel over priced
Doesn't deserve the price . Room so deficient Had to ask about the safety box , many electricity sockets not working , balcony not sound proof as I had to suffer the traffic noise the whole night . , room service are late in replying a request , bed sheets not changed every night , Welcome bar is too poor limited to tea bags . No mini bar , the buffet for breakfast fast has limited varieties . I'd rate it a 3 star max .