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The Palms at Pelican Cove

3.5 star property

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Photo gallery for The Palms at Pelican Cove

On the beach, snorkeling, beach bar, fishing
Exterior
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Room, 2 Queen Beds, Beachfront | 1 bedroom, premium bedding, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
4126 La Grande Princess, Christiansted, St. Croix, 820
  • Sugar Beach
    ‪3 min drive‬
  • St. Croix Government House
    ‪7 min drive‬
  • Buccaneer Golf Course
    ‪14 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪22 min drive‬

Room options

View all photos for Queen Bed, Beach View, Beachfront

1 bedroom, premium bedding, laptop workspace, blackout drapes

Queen Bed, Beach View, Beachfront

  • 172 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Beach View, Beachfront

1 bedroom, premium bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Beach View, Beachfront

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

1 bedroom, premium bedding, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

  • 364 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palms at Pelican Cove

3.5-star Christiansted resort with private balconies
At The Palms at Pelican Cove, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
The Palms at Pelican Cove offers 40 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and microwaves are provided.

Bathrooms include showers and complimentary toiletries. LED televisions come with premium satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palms at Pelican Cove features an outdoor tennis court and an outdoor pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers multilingual staff, gift shops/newsstands, and karaoke. Onsite self parking is complimentary.

The Palms at Pelican Cove is a smoke-free property.

Full breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.
The Palms - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 8:00 AM to 11:00 AM for a fee: USD 4 to 19 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • The Palms

Things to do

  • 24-hour pool access
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Snorkeling
  • Stereo
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • On the beach
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 75 for check-in between 5:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires credit cards for all onsite purchases.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 19.00 per person
  • Late check-in fee: USD 75 for check-in between 5:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Palms Pelican Cove
Palms Pelican Cove Christiansted
Palms Pelican Cove Hotel
Palms Pelican Cove Hotel Christiansted
Palms At Pelican Cove Christiansted
Palms At Pelican Cove Hotel
The Palms At Pelican Cove Hotel Christiansted
Palms Pelican Cove Resort Christiansted
Palms Pelican Cove Resort
The Palms At Pelican Cove St. Croix/Christiansted
Palms At Pelican Cove Hotel
Palms At Pelican Cove Christiansted
Palms Pelican Cove
The Palms at Pelican Cove Resort
The Palms at Pelican Cove Adults Only
The Palms at Pelican Cove Christiansted
The Palms at Pelican Cove Resort Christiansted

The Palms at Pelican Cove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 706 reviews
Rating 8 - Good. 220 out of 706 reviews
Rating 6 - Okay. 92 out of 706 reviews
Rating 4 - Poor. 64 out of 706 reviews
Rating 2 - Terrible. 42 out of 706 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

La nena

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Thomas Joseph

Traveled with partner
Liked: Staff & service
The entire staff was extremely friendly.
Stayed 5 nights in Mar 2025

8/10 Good

James, Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quiet and comfortable
Stayed 4 nights in Mar 2025

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2025

6/10 Okay

John

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We stayed in a bungalow. The room wasnt very clean. There is a big hole in the floor under the flooring by the door. Tried to avoid it so we wouldn't fall through. Service at the restaurants is very slow if they open. Most of the time not open when their supposed to be. Shower is so small. Less than 3 ft by 3 ft. Basically slept there and left for the day our entore trip. Pool is dirty. Lots of dead palm leaves all over. We had to ask for them to clean our patio
Stayed 7 nights in Feb 2025

8/10 Good

Charles, Bay St Louis

Liked: Staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Sean, Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, things around the property could use some repair/upgrading, but a very relaxed place to hang out and just chill. Close to downtown Christiansted and situated directly on the beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach… Loved it!
Stayed 4 nights in Feb 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Beautiful ocean view, staff friendly, food not so great. I understand “ Island time” but service slow and lack of availability of items such as lemon or club soda with our week stay was frustrating. We were able to change our room after night one from lower level to second floor which provided an excellent view, appreciate that! Needed to taxi every where and I was personally not prepared for the need of cash not card. Caribbean night outstanding! Overall it is a hotel under change of management from what I understand.
Stayed 7 nights in Feb 2025

8/10 Good

Gina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here. Was quiet and relaxing. The staff were friendly and accommodating.
Stayed 8 nights in Feb 2025

4/10 Poor

tim

Disliked: Cleanliness, property conditions & facilities
Bar staff great. Food service poor. Poor upkeep
Stayed 10 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money

Star was awesome. She got us an early check-in and was gracious in welcoming us with 2 tickets for rum punch. Room was clean and comfortable with beautiful ocean view from balcony. The young lady tending bar did a great job.
Stayed 1 night in Feb 2025

4/10 Poor

George

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This was a return trip from six years ago. So sad. The grounds were unkempt. The lighting around the entire property was physically destroyed. The rooms were dirty and unchanged from 6 years ago. There was filth in the microwave, no coffee and damaged tiles in the bathroom. The rooms had smoke detectors or sprinklers. The staff was trying their best - truly. Pleasant and professional. But we learned that the new owner is just milking the Cove for cash and making no effort to improve the resort - let alone make it safe. It pains me to write this. The location is excellent. The staff trying their best with no help from the owner.
Stayed 4 nights in Feb 2025

8/10 Good

Angela Olivia

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property is beautiful and my view of the beach was breathtaking! The staff were very friendly however, the room was not cleaned thoroughly on arrival and I had to call the front desk several times, to take the dirty towels and replace with clean towels. Also, the front des contact information was difficult to locate.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

Brenda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run, picture are not updated at all, I wouldn't recommend this property to my eorst enemy. We got a note from the manager with her email ,Phone number stating to give us 6 days of refund....then wouldn't answer the phone with Our booking ( Expedia) so never got a refund....
Stayed 6 nights in Jan 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Pass

I rarely leave unsavory reviews, but this place is extremely rundown. They seem to be more worried about their nightly entertainment than making sure their customers are happy. We sat in the restaurant for breakfast 18 minutes after it was open, and no one came to us or talk to us, but the server was there ignoring us. I must say the location right on the beach is beautiful, but if they don’t take care of this property, it’s going to fall down.
Stayed 4 nights in Jan 2025

10/10 Excellent

Aubrey, Piscataway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. It was convenient to Christiansted, access to supermarket and staff was very friendly. Did not like the TV setup with no access to regular channels.
Stayed 3 nights in Jan 2025

4/10 Poor

JAVIER E

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Experience

Unfortunately I had bad experience at this property. 1-Power outage for 4 hours with just a flashlight at room....No generators at property. 2- Someone open my room while I was resting with a key supposed to open only Room 13 and I was in room 3. Spoke to Mgt and they claim that they might have give this person a Master Key. Hotel might be good fit for Beach Lovers, not for Business trips since there is no Rest - Shopping - etc at walking distance.
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We are a low maintenance couple.

We had a wonderful time, staff is very friendly, property is in decline, in need of management and maintenance... I'm an advanced diver so snorkeling off the beach was a breeze even though it was windy and kinda rough, plenty of fish and coral right at The Palms!!!!
Stayed 9 nights in Jan 2025

10/10 Excellent

Lindie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint property tucked away just 3 miles from the Christiansted Boardwalk. We had a short stay, but our experience was just wonderful. The staff went above and beyond to accommodate us, and they were so very friendly! The food was delicious, with nice-sized portions; we loved that there was entertainment. A lovely pool on the property with private beach access, and we loved having our complimentary morning coffee on the beach. Our room was clean, with a beautiful ocean view. A taxi is required if you don't rent a car to go off the property, Soria, the Hotel Manager personally arranged one for us who became our go-to-transportation during our stay. Soria and her staff are working extremely hard to revitalize this sweet little place! A big shout out to Soria, Shay, James, Patrick, Keyjon, Ani & 'Houston' for going above and beyond and taking such good care of us. We came as guests and left as family. We will be back!
Stayed 2 nights in Jan 2025

8/10 Good

Larry

Traveled with partner
Disliked: Property conditions & facilities
Wonderful view and away from the crowds. Hardly anyone on a beautiful beach!
Stayed 7 nights in Jan 2025

8/10 Good

Dana

Stayed 7 nights in Jan 2025

8/10 Good

Danielle, Mocanaqua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Quiet, relaxing, most staff great
Stayed 5 nights in Jan 2025

10/10 Excellent

Narcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like having to take a taxi everywhere.
Stayed 7 nights in Jan 2025