This hotel features a bar/lounge, a computer station, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available once per stay.
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.
This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel on the Cay features a terrace, barbecue grills, and a vending machine. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This beach hotel also offers multilingual staff, a garden, and a front-desk safe. Complimentary self parking is available on site.
Hotel on the Cay has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Food and drink
A bar/lounge
Family friendly
In-room microwave
In-room refrigerator
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (once per stay)
Multilingual staff
Business services
Computer station
Outdoors
Barbecue grill
Beach towels
Garden
On the bay
On the beach
Terrace
Accessibility
No elevator
More
2 buildings
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer (on request)
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Ceiling fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Renovations and closures
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
Outdoor pool
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out fee: USD 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted
Hotel on the Cay Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 236 out of 719 reviews
10 - Excellent
236
Rating 8 - Good. 234 out of 719 reviews
8 - Good
234
Rating 6 - Okay. 131 out of 719 reviews
6 - Okay
131
Rating 4 - Poor. 61 out of 719 reviews
4 - Poor
61
Rating 2 - Terrible. 57 out of 719 reviews
2 - Terrible
57
7.8/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
jillian
Mar 27, 2025
jillian
Stayed 4 nights in Feb 2025
8/10 Good
Johnny
Traveled with partner
Mar 24, 2025
Liked: Cleanliness, staff & service, amenities
The property has tremendous potential but needs updating and a coat of paint. Everyone was really nice and the ride across the water was short and smooth. Fortunately repairs were underway and hopefully the next time we go it will be in much better condition.
This property is perfect for people who Love
The beach! The beach is right out the door!
View out of hotel room is amazing.
If you like fancy and no beach then I would try
Elsewhere.
michelle
Stayed 1 night in Feb 2025
10/10 Excellent
JOLANTA
Mar 10, 2025
JOLANTA
Stayed 1 night in Nov 2024
8/10 Good
MABLE
Business traveler, Traveled with family
Feb 24, 2025
Liked: Cleanliness, amenities
On beach
MABLE
Stayed 1 night in Feb 2025
8/10 Good
George
Traveled with partner
Feb 16, 2025
Had a great week in st Croix! The hotel on the cay was exactly as described in the reviews. Beautiful beach with beach bar and an excellent location next to the Christiansted boardwalk! The hotel is in disrepair and poorly maintained, which is why the nighty rates are low. If you can live with your room having issues (our AC went down), then it’s a great location at a discount.
George
Stayed 7 nights in Feb 2025
6/10 Okay
Jill
Traveled with partner
Feb 15, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
We were not notified that the pool was not operating. The entire outside of property is run down. There is no elevator and no one to help with bags. We were on the 3rd floor. Our balcony door did not shut properly and rattled loudly in the wind.
The room was spacious, clean, good shower. Beach and beach bar are spectacular. The quick water taxi was easy to navigate.
Jill
Stayed 7 nights in Feb 2025
6/10 Okay
Tanya
Feb 11, 2025
Tanya
Stayed 3 nights in Feb 2025
8/10 Good
Jeanne
Feb 6, 2025
Liked: Cleanliness, staff & service, room comfort
A great location for the price
The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.
Jeanne
Stayed 10 nights in Jan 2025
8/10 Good
Eleanor
Traveled with partner
Feb 3, 2025
Liked: Cleanliness, staff & service
As is the case with most of the Caribbean, Hotel on the Cay has been battered by hurricanes. However, if you love the beach, are not fussy and do not need ADA amenities, it is perfect. They do a great job of keeping the rooms clean and take good care of guests with charming island hospitality.
The hotel is in BAD need of renovation. When we walked into our room there was a roach on the bed, misquotes flying around and the sink had ghost ants all over it. The ants stayed our entire 7 day stay. The screens on the sliding door were ripped and didn’t close. The curtains were hanging off the track, broken. No water pressure in the shower and 9 times out of 10 there was no hot water. The staff did clean our room on our 3rd day and on our 5th day. Basically empty the trash and make the bed. The floors were not cleaned and since you’re walking across sand to get to/from the hotel room, you can imagine how quickly the floors got dirty. The location of the hotel was perfect and the beach is nice. Although beware, 200 yards from the beach access, where you catch the water taxi over to the hotel, a restaurant is pumping their raw sewage into the ocean. You can actually see toilet paper floating in the water and the smell is ungodly. Yes it’s 150-200 yards away but directly in front of the hotel and water moves quickly so yes, you’re swimming in sewage water. The hotel grounds were nice. Loved the lizards, iguanas and hermit crabs. The water feature out front is not working and is filthy but if they can get that running it will be nice.The pool is STILL closed. It’s been over a year so I guess they don’t have plans on fixing it. The beach bar is very nice. Amber, the bartender was amazing! Front desk staff is clueless. Charged me $275 2 days AFTER checkout. disputing that.
This hotel is for beach lovers! You are steps
From the beach. The views from hotel
Rooms have close view of ocean.
Hotel rooms are very basic but also half
The price of others
michelle
Stayed 1 night in Jan 2025
8/10 Good
michelle
Traveled with group
Jan 25, 2025
Best view than any other hotel on the beach!
michelle
Stayed 1 night in Jan 2025
10/10 Excellent
Charlotte, Tampa
Traveled with partner
Jan 24, 2025
Liked: Cleanliness, staff & service, amenities
I love that it was on an island in the water. Peaceful and quiet. A very relaxing atmosphere.
Charlotte
Stayed 7 nights in Jan 2025
8/10 Good
michelle
Traveled with group
Jan 19, 2025
It was closed!
michelle
Stayed 3 nights in Jan 2025
6/10 Okay
Robert
Traveled with partner
Jan 19, 2025
We only were able to stay 2 nights and had to be moved to the king christian hotel.the health department shut down the hotel because guests had gotten Legionnaire's Disease.Wish hotel would of gave us a upgrade at king christian hotel for the inconvenience of the situation
Was forced to be moved for health violations and would not tell me what the actual problem was or if we were exposed to anything dangerous! I was also guaranteed a partial refund that has yet to be taken care of,would not stay there ever again