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Hotel on the Cay

3.0 star property

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Superior Suite, Partial Ocean View | Premium bedding, free WiFi, bed sheets
Beach/ocean view
Superior Double Room | Premium bedding, free WiFi, bed sheets
Superior Suite, Partial Ocean View | Living area | Flat-screen TV
Superior Suite, Partial Ocean View | Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Fort Christiansvaern
    ‪2 min walk‬
  • St. Croix Government House
    ‪3 min walk‬
  • Sugar Beach
    ‪4 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪23 min drive‬

Room options

View all photos for SUPERIOR PARTIAL OCEAN VIEW ROOM

SUPERIOR PARTIAL OCEAN VIEW ROOM | Premium bedding, free WiFi, bed sheets

SUPERIOR PARTIAL OCEAN VIEW ROOM

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free WiFi, bed sheets

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Deluxe Suite, 1 Bedroom, Ocean View | Premium bedding, pillowtop beds, individually decorated

King Christian Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (387)
The price is $189
per night
$240 total
includes taxes & fees
May 4 - May 5
King Christian Hotel

About this property

Hotel on the Cay

3-star Christiansted hotel with bar/lounge
This hotel features a bar/lounge, a computer station, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available once per stay.
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel on the Cay features a terrace, barbecue grills, and a vending machine. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This beach hotel also offers multilingual staff, a garden, and a front-desk safe. Complimentary self parking is available on site.

Hotel on the Cay has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 711 reviews
Rating 8 - Good. 231 out of 711 reviews
Rating 6 - Okay. 131 out of 711 reviews
Rating 4 - Poor. 60 out of 711 reviews
Rating 2 - Terrible. 57 out of 711 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

michelle

Traveled with group
It was closed!
Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Traveled with partner
We only were able to stay 2 nights and had to be moved to the king christian hotel.the health department shut down the hotel because guests had gotten Legionnaire's Disease.Wish hotel would of gave us a upgrade at king christian hotel for the inconvenience of the situation
Stayed 9 nights in Jan 2025

2/10 Terrible

David Scott

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was forced to be moved for health violations and would not tell me what the actual problem was or if we were exposed to anything dangerous! I was also guaranteed a partial refund that has yet to be taken care of,would not stay there ever again
Stayed 10 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Whole trip was ruined due to an outbreak at the ho

Complete waste of trip. I got sick due to an exposure of legionnaires disease which the hotel was aware of a month in advance but still accepted guest here (discovered two days after feeling sick the hotel had an outbreak and was force to close - learn this from a local that confirm w/ a news article published in the st Criox VI fb group ) .While some of the staff were friendly, the majority of the employees & mgt were nonchalantly and didn't offer any medical support or attention. Completely negligent and inconsiderate of the guest welfare .
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfredo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jeanice, Fayetteville

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view was beautiful, but the Hotel is extremely older over 40 plus years and nothing is updated on the property. Also after we checked out on 8 Jan 2025 and my spouse and I left the Island not feeling well. We found out from family on the island that The Department of Health Ordered Hotel on the Cay to Cease Operations Amid Legionnaire’s Disease. It here we a couple confirmed cases and the symptoms are like the Flu . Now I have to get a urine test to make sure it’s just Flu we have and nothing else.
Stayed 2 nights in Dec 2024

6/10 Okay

Benjamin

Disliked: Staff & service

Good hotel - but need a ferry every time you leave

Very beautiful beach and great concept, biggest downfall is relying on a Ferry. Room was clean and pretty renovated. Could use some more upgrades but room itself was good! Food and bar on the beach is great, but I wish they were open for dinner (BBQ closes at 5, bar time was inconsistent when they closed). Best part is their sister hotel, King Christen Hotel, has tons of food options and we’re all very good. Coolest thing is just the fact of staying on the cay. Ferry was very fast (2 minutes), but response time was very inconsistent. Sometimes we waited 5 minutes, some not at all, one time close to 15 minutes. They did have a ferry as early as 6am, but it took some waiting and needing to call the office. Overall, easy if you plan to need an additional 10 minutes to get anywhere. Overall, decent stay. Would recommend people stay there for a night, but probably won’t be rebooking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Dec 2024

4/10 Poor

Velma

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great. The property was very sad and needs to be upgraded badly. The potential is there but it was unfortunate.
Stayed 1 night in Dec 2024

2/10 Terrible

JASMIN

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities

Let's bring The Hotel on the Cay into the future

The Hotel on the Cay needs renovating from top to bottom Guess need more food, entertainment, TV and WIFI not working well, their were roaches, The appliances' were in poor condition i can go on and on. I stayed at the hotel in 1995 the hotel looked better then.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness
Nice staying in a hotel on a cay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Winston

Stayed 2 nights in Dec 2024

10/10 Excellent

Milagros

Stayed 1 night in Nov 2024

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than i expected
Stayed 1 night in Dec 2024

6/10 Okay

Larisia

Traveled with family
Disliked: Amenities
I heard the property was in repair before I arrived but I didn't think the water fountain would be empty and the railings would feel like you will tumble over the side. It's old but not too bad for the price. Hopefully one day it can get back to it's glory.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew P, Mesa

Traveled with partner
WiFi is horrible and the property is in need of serious updating but the people that work there are awesome!
Stayed 9 nights in Nov 2024

6/10 Okay

Stacy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We couldn't go out onto our balcony.
Stayed 1 night in Nov 2024

6/10 Okay

Gloria

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ice at all, as beautiful this hotel is it’s needs to be more cleaner ,staff very nice especially Mrs Sara and the staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Awesome Staff, beautiful beach, great views, cant wait to go back
Stayed 3 nights in Nov 2024

10/10 Excellent

Aubrey

Stayed 4 nights in Nov 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony railing was completely rusted and unsafe to even touch. Everything else was satisfactory. If you need peace and quiet, this hotel is the place to be. The food was delicious. Best darn burger I ever ate, but you better order before 5-5:30pm closing time or else you’ll have to ferry to the island for food… island life 😁 I would visit again, thanks.
Stayed 1 night in Nov 2024

4/10 Poor

Tina M.

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here several times and I've never had a problem. This time I got moved from room to room to room because the air conditioning was not working. I ended up having to go into a downgraded room because there were no more suites available. The room we moved from because of no AC, my brother got electrocuted by a light switch. We were informed that the reason why the AC was not working was because there was a burnt wire on the roof that controlled things for our room. It's no wonder why Rickie got electrocuted when he tried to turn off the light. What irritates me the most is I was not compensated for the price difference. So until renovations are done and I don't have to worry about this being a problem again, I will no longer stay here.
Stayed 10 nights in Oct 2024