Hotel on the Cay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel on the Cay

Beach/ocean view
Exterior detail
Aerial view
Front of property
On the beach, beach towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Protestant Cay
    1 min walk
  • Protestant Cay Beach
    1 min walk
  • Christiansted National Historic Site
    1 min walk
  • Christiansted (SSB-St. Croix Seaplane Base)
    9 min walk

Room options

SUPERIOR PARTIAL OCEAN VIEW ROOM

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hotel on the Cay

3-star Christiansted hotel with bar/lounge
This hotel features a bar/lounge, a computer station, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a front-desk safe, and multilingual staff are onsite. Housekeeping is available once per stay.
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel on the Cay features a terrace, barbecue grills, and a vending machine. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This beach hotel also offers multilingual staff, a garden, and a front-desk safe. Complimentary self parking is available on site.

Hotel on the Cay has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 664 reviews" "
Rating 8 - Good. 214 out of 664 reviews" "
Rating 6 - Okay. 122 out of 664 reviews" "
Rating 4 - Poor. 56 out of 664 reviews" "
Rating 2 - Terrible. 53 out of 664 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Liked: Cleanliness, staff & service
The room is very outdated. The iguanas are like stray cats as soon as you open the balcony door, two iguanas were already sitting out there, looking at us on the brick and then when we stepped out onto the balcony three more Iguanas popped out from the bushes and two rushed us on the deck waiting for food. That was so we just first got in the room. I had called the front desk to see if we can get in the room but she said all the third floor was booked so we had to stay in that room. We just didn’t go on the balcony anymore. Even when we opened the curtain they would come to the balcony or watch you from the bricks waiting for us to give them something if we close the curtains for a couple hours they would eventually leave, but we made a game out of it.
Stayed 5 nights in Aug 2024

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
What I liked, beach, convenient ferry rides, & very spacious. The room we were given shouldn't have been given to anyone in its condition. Thats why i rates the staff a 3, the work that needs to be done is blatantly obvious. While I could have complained upon check in, we didn't. We were exhausted, and figured, if this is what they gave us, the odds of a better unit probably didn't exist. I did let the front desk know upon check out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ihor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the beach, very friendly people on the island
Stayed 4 nights in Aug 2024

8/10 Good

Sharlette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Tasha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view from the room was the best part, waking up and hearing the water was mesmerizing. This place could use some updating but the accommodations were doable for 1 night.
Stayed 1 night in Aug 2024

8/10 Good

AnnMarie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that's a little island away from everything but the beach ⛱️ is just steps away from your room.I love my view of the water and Gallows bay.I like the fact that they evacuated us safely before the storm into a waiting hotel. I didn't like that the sliding door does not securely close, it's weather worn.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Excelente service
Stayed 2 nights in Jun 2024

8/10 Good

Kimberly

Beautiful views, easy access to shallow snorkeling and swimming, very friendly and helpful staff. Rooms are clean and basic, with a small kitchenette and A/C.
Stayed 1 night in Jul 2024

2/10 Terrible

rafael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel should be close, don't meet codes un safe.
Stayed 5 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little special place. Staff is wonderful and very helpful and friendly. Rooms are clean and stocked with everything you will need.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Paradise in Paradise
Hotel on the Cay in St. Croix offers a fantastic stay with friendly and accommodating staff. The convenient boat shuttle to the island ensures minimal wait times. The island's beach is well-maintained, the drinks at the bar are excellent, and the food is outstanding. Highly recommended for a great island getaway.
Stayed 1 night in Jul 2024

10/10 Excellent

clayton

Stayed 8 nights in Jul 2024

10/10 Excellent

Roxann

Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service
Such a unique experience! Catching a little feery boat off of the Christiansted boardwalk to travel over to Protestant Cay. The beach is small bit beautiful, and perfect for relaxing and swimming and snorkeling with the kids. Clean rooms with efficiency kitchens but no extra frills. We came with the intention of being out on the beach except to shower and sleep. Small outdoor bar, small BBQ cookout stand. Staff were kind, respectful, and helpful. No other dining options. We took the ferry back to the boardwalk in the evenings to get dinner. Perfect for a low-key stay for 2 nights before heading to the northern coast of the island. Make sure you arrive by ferry before 8pm to check-in/get room keys, as the office closes at 8pm.
Stayed 1 night in Jul 2024

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with awesome location. Restaurant and bar need some renovations but service and.quality are great.
Stayed 5 nights in Jul 2024

4/10 Poor

Dylan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 3 nights in Jun 2024

8/10 Good

luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Need TLC
Stayed 4 nights in Jul 2024

8/10 Good

Thomas D, Ponte Vedra

Stayed 2 nights in Apr 2024

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The so called Resort was a lie the room was disgusting sliding glass door to balcony would not open shower was not working properly ceiling was falling apart service was far from none I would advise anyone to stay away I’ve satiated at a Hotel 6 with more class
Stayed 1 night in Jul 2024

4/10 Poor

JIM

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The people working there were Great...but the property is in need of MAJOR work. Looking out of our room there was a beautiful view of the beach and ocean which was ruined by the GREEN pool and the smell of the stagnant water....and I mean smell. The sliding doors needed to be closed all the time because of the smell. I must say that the bathroom was clean and they supplied many clean towels for both the bathroom and beach. Whoever owns the place is just getting by without any input/improvements. I must give a compliment to the air-conditioning...it was awesome. The water pressure in the shower was non-existent and the water was barely warm. The location was great and the shuttle back and forth to the boardwalk was also very good...one of the captains(Jason) of the shuttle was absolutely awesome and he went out of his way to help and answer any questions to make your stay/time be more enjoyable. The owner(s) need to make improvements to the resort....because what they charged to stay there for 10 days was NOT worth it.
Stayed 8 nights in Jun 2024

2/10 Terrible

ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

JESSICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Jun 2024