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Holiday Inn Express & Suites Chino Hills, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chino Hills, an IHG Hotel

Exterior
Lobby
Outdoor pool
Terrace/patio
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
15851 POMONA RINCON RD, Chino Hills, CA, 91709
  • Los Serranos Country Club
    2 min drive
  • Wendy's
    2 min walk
  • West Corona Station
    18 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    37 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 370 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds (Communications)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed (Communications)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, desk, laptop workspace, free cribs/infant beds

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Chino Hills, an IHG Hotel

Chino Hills hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites Chino Hills, an IHG Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 65-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Chino Hills, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Complimentary self parking is available on site.

Holiday Inn Express & Suites Chino Hills, an IHG Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Holiday INN EXP Chino Hills
Holiday Inn Express Chino Hills an IHG Hotel
Holiday Inn Express Suites Chino Hills an IHG Hotel
Holiday Inn Express & Suites Chino Hills, an IHG Hotel Hotel

Holiday Inn Express & Suites Chino Hills, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 420 reviews" "
Rating 8 - Good. 43 out of 420 reviews" "
Rating 6 - Okay. 25 out of 420 reviews" "
Rating 4 - Poor. 12 out of 420 reviews" "
Rating 2 - Terrible. 18 out of 420 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family gathering
The room was clean and comfortable. The breakfast was good. Location was very convenient. Angelica was very pleasant and helpful. Will stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gisela

Traveled with family and small children, Traveled with family
Angelica was great very helpful and great attitude and patience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rusti

Stayed 1 night in Sep 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprty is not close at all to Cal Poly Pomona, i don't know why Expedia suggested it considering the distance. It was nearly 30 minutes away. My husband checked in before me and left me a key at the desk. When I arrived the staff claimed no key was left for me. Also there was no sheet or comforter available for the sofa bed for one of my other kids to sleep so the staff only provided a cotton blanket. The breakfast was slow in being refilled and folks were very impatient about the food coming out. The room was clean and i was able to use the business center.
Stayed 1 night in Sep 2024

10/10 Excellent

Marwa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope they maintain this property over the years because right now it looks and feels new and clean
Stayed 1 night in Sep 2024

10/10 Excellent

gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Quiet, clean, in a nice area. Close to my job site.
Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked Angel, the receptionist who greeted us! She was very friendly, welcoming, polite, funny, and professional. We also liked the breakfast, friendly staff, cleanliness, beauty of room, and the property.
Stayed 1 night in Sep 2024

10/10 Excellent

Asia

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Stayed 2 nights in Sep 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and area
Stayed 1 night in Sep 2024

10/10 Excellent

Haedeuk, Monrovia

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Aya Rabih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Josue

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

James

Business traveler
Disliked: Cleanliness, staff & service, amenities
We stay there for 3 days and they didn’t come to clean the rooms even on one of the nights they left clean towels in the bathroom. The room we stayed in on the second floor didn’t have the AC working. When it worked, it was really loud. To made the matter worse, there was a wedding party which last for 3 days (nights) at the lobby so the whole lobby smell like curry as we walked into the hotel every night. While we know the hotel needed to make money from hosting wedding receptions, but the lobby was not designed to host wedding receptions as it was too small. I ended up changing hotels and finally had a good night sleep without noise and odor in the the lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great. Angelica at the front desk was amazing and made us feel welcome.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

CHUANSHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience! will come back again!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very friendly
Stayed 3 nights in Aug 2024

6/10 Okay

Minnie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Paid Guest Senior Citizen's Reservation No Honored
The Hotel facility itself was very nice, only darkened by the lack of compassion and exception to the rules from the early morning hotel front desk employees & manager on (9/7/24-2;25-3AM) I reserved my room online w/credit card but was NOT allowed to check into because I did not have a CC or ID on my person. I had electronic copies of items on my IPAD and showed same. I had been robbed hours earlier while loading luggage into my rental car the LAX Budget Rental Car wherein my purse with ID, CC and Cell phone was stolen. My son had to drive from an hour away to use his ID CC so I could check into a room that I'd paid for online. While I was waiting in the lobby for my son to show up the front desk actually processed the CC I had on file for my reservations, which had been stolen and hence frozen. These (3) ladies basically were sending me, a senior citizen, who had a paid reservation out into the streets
Stayed 3 nights in Sep 2024

10/10 Excellent

Tyler

Stayed 1 night in Sep 2024

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ac 110 put side wanted to give ma a fan
The ac didn't work they wanted to give me a fan till the next morning when they could try and fix it. I had to find another hotel to stay at it was 97 in the room n9 fan can help that at all
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and gorgeous rooms. Staff was very friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was perfect, breakfast was beyond par, they had lil fried potatoes squares with black pepper and bacon and a pancake machine which was a nice change from the too common waffle machine you see everywhere.. check in was at 3pm waited 1hr 35mins and room wasn’t ready till 7pm.. I wish I woulda known this so that me and my family weren’t stuck last minute trying to forgot out what to do besides wait and the pool was overly crowded.
Stayed 1 night in Sep 2024