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Sheraton Chihuahua Soberano

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Front of property
Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Presidential Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Medical Star Hospital
    12 min walk
  • Plaza Saucito
    15 min walk
  • St Barths Spa
    17 min walk
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    29 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Mountain View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mountain View

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 1001 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed

  • 1033 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Chihuahua Juventud

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (653)
The price is $72
per night
$87 total
includes taxes & fees
Dec 8 - Dec 9
Best Western Plus Chihuahua Juventud

About this property

Sheraton Chihuahua Soberano

4-star Chihuahua hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sheraton Chihuahua Soberano provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Sheraton Chihuahua Soberano is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to March 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 342 for adults and MXN 174 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good
Stayed 1 night in Aug 2024

10/10 Excellent

Edith, chihuahua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice ams in very good conditions...noce service
Stayed 1 night in Aug 2024

6/10 Okay

Zsuzsanna, DONCASTER

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is very old.. dated
Stayed 2 nights in Aug 2024

8/10 Good

JEFFREY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good area for the value
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto F

Stayed 1 night in Aug 2024

6/10 Okay

David

Business traveler
Liked: Staff & service
The main hotel is wonderful the rooms are showing a lot of wear and need to be maintained better.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Celene

Stayed 1 night in Jul 2024

10/10 Excellent

MARIA E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expriwnce
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Claudia

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dear Elizabeth, I hope this message finds you well. It was a pleasure speaking with you. As I mentioned during our conversation, the reason I booked for an extended stay was due to my grandfather's critical condition; I was unsure how long he would survive. Sadly, he passed away just an hour before our arrival, and we did not get to see him before his passing. My scheduled departure is Monday, July 29th, and I would like to request a cash refund. In past visits to Chihuahua, we have always had great experiences. Unfortunately, this time has been quite the opposite. The restaurant service has been poor. We had to call for service every time we needed something, such as salt, pepper, or more coffee. Additionally, the room was in very poor condition, and I have attached some pictures for your reference. As I mentioned to you, when I went to the bar to get a drink, I was met with unwelcoming stares. I stood at the bar, and nobody asked if I needed a drink or how they could help me. The young lady stared at me the entire time without asking for my order. Sergio, who claimed to take orders, is actually responsible for seating guests, not serving drinks. The bartender never addressed me or asked what I would like to order.
Stayed 8 nights in Jul 2024

8/10 Good

maria, Richmond

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Need more clearness
Stayed 2 nights in Jul 2024

8/10 Good

maria, Richmond

Traveled with family
Liked: Staff & service, amenities
It was not that clean.
Stayed 1 night in Jul 2024

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gumaro

Stayed 2 nights in Jul 2024

10/10 Excellent

Sidney

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Omar, El Paso

Liked: Cleanliness, staff & service
Far away
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra, Los Angeles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not more than a 2-star hotel. The CONS: 1. The room for a King size bed is SMALL. 2. The towels are old and so worn. I would throw the towels out if they were in my house. Not only are they old but they only gave two towels— knowing that they are almost the size of hand towels. I give my dogs a bath with better towels. 2. The carpet is so filthy. I can see stains all over. I actually feel gross just walking on the carpet. 3. There is no mini fridge, just an empty space where it used to be. 4. No extra blanket or pillow in the closet where it SHOULD be. 5. The couch in the room also looks very dirty that I would not feel comfortable sitting in it. 6. I wasn’t even able to sleep because of the noisy guests next door. It was 4:30 am and I could not sleep. Staff did nothing. I even paid an extra $50 bucks for my pets to stay here as well— not even my dogs made so much noise like the guests next door. I will actually contact management about refunding me this $50 after paying $200 for a sleepless night. Thanks for nothing “Sheraton”.
Stayed 1 night in Jul 2024

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Abe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Leroy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the convenience, parking, the pool, the restaurant, the breakfast options IN HOUSE, and the area the hotel was in. The only downside is the temperature of the rooms is not up to my standards.
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Liked: Cleanliness
Thanks
Stayed 1 night in Jul 2024