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Hotel y Suites Axolotl

3.0 star property

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Photo gallery for Hotel y Suites Axolotl

Reception
Family Apartment, 2 Bedrooms | Private kitchenette
Family Apartment, 2 Bedrooms | City view
2 bedrooms, premium bedding, pillowtop beds, blackout drapes
Family Apartment, 2 Bedrooms | Living room | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Barbecue grill
  • Pet friendly
  • Parking included
  • Outdoor Space
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Matamoros Toltempan, Chignahuapan, PUE, 73300
  • Basilica of the Immaculate Conception
    ‪8 min walk‬
  • Chignahuapan Downtown Park
    ‪8 min walk‬
  • Casa del Axolote
    ‪8 min walk‬

Room options

View all photos for Traditional Double Room

Traditional Double Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Double Room

  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Quadruple Room

  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Room

  • Studio
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Hotel Osalle Inn

  • Pool
  • Parking included
  • Free WiFi
  • Room service
4.4 out of 5, Excellent, (109)
$71 nightly
The price is $71 total
includes taxes & fees
Hotel Osalle Inn

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

3-star Chignahuapan apartments with free WiFi
A 24-hour front desk, a garden, and barbecue grills are available at this smoke-free apartment building. Self parking is free. Other amenities include a TV in a common area. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. For a bit of entertainment, guests will find a flat-screen TV with cable channels, and other amenities include premium bedding and a rainfall shower. Housekeeping is available once per stay.
Hotel y Suites Axolotl offers 6 accommodations with blackout drapes/curtains. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Hotel y Suites Axolotl features barbecue grills, a garden, and a television in a common area. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel y Suites Axolotl is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (once per stay)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Hotel y Suites Axolotl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

8.8/10

Cleanliness

7.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

6/10 Okay

Viroun

Liked: Property conditions & facilities
Just ok
Stayed 1 night in Jun 2024

8/10 Good

JESUS GILDARDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpo, Comodo, y si necesitas algo solo mandas un mensaje por Whatsapp a recepción y te atienden rapido
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect !! The service is great , the lady on front desk went above and beyond to make sure our sty were wonderful, room are spacious and clean, better the what I was expecting ....definitely we be coming back .. and the front lady with the beautiful eyes Need a raise 💵💵💵💵
Stayed 1 night in May 2021

8/10 Good

Yara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ES UNA PROPIEDAD QUE ESTA EN UN LUGAR CON POCAS CONSTRUCCIONES AL REDEDOR EL INTERNET NO LLEGA BIEN A LAS HABITACIONES Y NUNCA PUDE USAR EL SERVICIO DE TELEVISIÓN POR LA SEÑAL
Stayed 1 night in Feb 2025

10/10 Excellent

Otoniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities
buen servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Arabela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba cerca las personas en el hotel muy amables
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Las habitaciones estaban muy sucias y muy deferidas, no cerraba las puertas de las recámaras ni del baño a la cocina integral le faltaban puertas que estaba tiradas en la parta de adentro , la puerta de la entrada tenía un hueco y se colaba mucho frío , las persianas estaban incompletas , muy malas condiciones de las habitaciones!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel to spend the night!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities
La verdad es que está muy tranquilo ideal para descansar
Stayed 1 night in Dec 2024

6/10 Okay

Juan manuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien muy limpio muy amable los empleados muy seguro el único problema es que no ahí suficiente agua caliente solo te alcanza para bañarse una persona
Stayed 1 night in Nov 2024

10/10 Excellent

Karim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
exelente lugar
Stayed 2 nights in Nov 2024

2/10 Terrible

Irela

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio y ruidoso. No hay amenidades en el baño mas que un sobre de shampoo para 4 personas. Toallas sucias. No hay ningun equipo para cocinar a pesar de que es una suite-departamento. El estacionamiento es un problema ya que hay que esperar a que despierten a otros huespedes para poder sacar tu auto.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica, Cdmx

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El departamento esta muy bien ubicado, con todo lo necesario para descansar y turistear por la zona central y alrededores
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Sep 2024

8/10 Good

Yess

Traveled with family and small children
Liked: Cleanliness, amenities
Las condiciones interiores salvó por la chapa del baño por dentro y la llave del lavabo que se safan o mueven, respectivamente.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia lorena

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Fernando

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bonitas instalaciones
Stayed 1 night in May 2024

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy atentos en todos los sentidos
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabuloso
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Leticia Navarrete

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Si buscas un lugar limpio, tranquilo, seguro y con excelente atención, hospédate aquí. Además de que es súper accesible para llegar a cualquier lugar. Sin lugar a duda regresaría.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio y buen lugar
Stayed 1 night in Nov 2023