In addition to a full-service spa, Hotel y Aguas Termales de Chignahuapan features hot springs and a complimentary water park. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Event facilities measuring 4750 square feet (441 square meters) include a conference center. This family-friendly hotel also offers an indoor pool, a children's pool, and a sauna. Onsite self parking is complimentary.
Hotel y Aguas Termales de Chignahuapan is a smoke-free property.
Hotel y Aguas Termales de Chignahuapan offers 65 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers and spring water baths. This Chignahuapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel y Aguas Termales de Chignahuapan has a restaurant on site.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hot springs and a complimentary water park with waterslides are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 5:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Debit cards
Hot springs access available from 7:30 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.