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Hotel DORALBA INN Chichén

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel DORALBA INN Chichén

2 outdoor pools, pool umbrellas, sun loungers
View from room
Exterior
Accessible parking
Breakfast, lunch, dinner served; pool views

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Room service
  • Breakfast included
  • Bar

Explore the area

Map
Km 122 Carretera Merida- Cancun, Chichen Itza, YUC, 97751
  • Cenote Ik kil
    4 min walk
  • Restaurante Tequileria
    2 min drive
  • Valladolid Bus Terminal
    33 min drive
  • Chichen Itza, Yucatan (CZA-Chichen Itza Intl.)
    3 min drive

Room options

View all photos for Triple Room, 2 Double Beds

Garden view

Triple Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Single Use

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room Single Use

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Quadruple Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room Superior

Premium bedding, pillowtop beds, in-room safe, individually decorated

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Room Superior

Premium bedding, pillowtop beds, in-room safe, individually decorated

Single Room Superior

  • Sleeps 1
  • 2 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room Superior

  • Sleeps 2
  • 2 Full Bed(s)

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includes taxes & fees
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About this property

Hotel DORALBA INN Chichén

3-star Chichen Itza hotel walkable to Cenote Ik kil
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite.
Hotel DORALBA INN Chichén offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to furnished balconies. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 26-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel DORALBA INN Chichén features 2 outdoor swimming pools. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hotel DORALBA INN Chichén is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Dolores alba - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Restaurants on site

  • dolores alba

Things to do

  • 2 outdoor pools
  • Piano
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 5 buildings
  • Built in 1990
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Dolores Alba
Dolores Alba Chichén
Dolores Alba Chichén Piste
Dolores Alba Hotel
Hotel Dolores Alba Chichén
Hotel Dolores Alba Chichén Piste
Hotel Dolores Alba Chichén Chichen Itza
Dolores Alba Chichén Chichen Itza
Hotel DORALBA INN Chichén Chichen Itza
DORALBA Chichén Chichen Itza
DORALBA Chichén
DORALBA INN Chichén Chichen I
Doralba Chichen Chichen Itza
Hotel DORALBA INN Chichén Hotel
Hotel DORALBA INN Chichén Chichen Itza
Hotel DORALBA INN Chichén Hotel Chichen Itza

Hotel DORALBA INN Chichén Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 646 reviews" "
Rating 8 - Good. 260 out of 646 reviews" "
Rating 6 - Okay. 131 out of 646 reviews" "
Rating 4 - Poor. 51 out of 646 reviews" "
Rating 2 - Terrible. 20 out of 646 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yasmin, New York

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
This place was convenient. We stayed 2 nights and that was just enough. Nothing bad. We felt safe, but the place needs some care and upgrades. It is def a fixer upper. The reception was lacking, and the person working there was not helpful. This is just a motel, that is clean enough to stay close to Chichen. It serves a purpose at a low price. It was a nice pool and across the street from a cenote. The restaurant was not good - and Half of the items on the menu were not available. Based on the location this place could be sooo much better if it had some care and investment.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service Issues with wifi
Stayed 2 nights in Aug 2024

6/10 Okay

roberto

Traveled with family
Liked: Staff & service
Close to many places
Stayed 2 nights in Jul 2024

10/10 Excellent

Alcione Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Antonio

Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and close to the chichen itza I would recommend getting a phone number for a taxi company or person in that area to make getting to chichen itza easier
Stayed 2 nights in Jun 2024

4/10 Poor

Yadira

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is an old facility, just one of the pools was working. It seems the owners do not care to update the building or the linens.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location
Great location. Ok hotel. But after seeing the Mayan temples and swimming in the cenote across the street, you have done it all.
Stayed 1 night in May 2024

10/10 Excellent

ivania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024

6/10 Okay

Esteban

Traveled with partner
Disliked: Property conditions & facilities
Muy adecuado y práctico si vienes a visitar la zona arqueológica. En esta ocasión a diferencia de otras, decidí quedarme en cercanía de la zona arqueológica lo que resultó muy conveniente ya que serás de los primeros en ingresar, sin amontonamientos ni filas pues solo manejarás 10 min a la zona arqueológica en vez de las varias horas de carreteras si vienes desde otro punto. Considero que ese es su fuerte, en vez de pernoctar en una ciudad cercana lo puedes hacer aqui, visitarás las ruinas a temprana hora y te permitirá aprovechar el resto de tu día de la mejor manera.
Stayed 1 night in Apr 2024

10/10 Excellent

Barialay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location, personal was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has 2 nice pools that are great for relaxing after visiting the ruins. The restaurant has limited choice on the menu, but the food is tasty and reasonably priced. My only complaint is that the mattresses were a bit hard.
Stayed 2 nights in Mar 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay! Affordable double room. Friendly and helpful staff who helped us find the right buses to Chichen Itza and Merida. Beautiful pool and deck. The hotel is a 10-20 min drive to Chichen Itza. We got to the hotel via a taxi from Villadolid.
Stayed 1 night in Mar 2024

8/10 Good

Romina

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this property for a night with our 5 yo. It reminded me of the unique roadside motels that used to be more common in the 1950s and 60s in the US. We arrived a bit early and were able to check in before heading to Chichen Itza for a late lunch. By the time we were finished around 3 PM, there were no lines to enter. We returned for a relaxing evening of games and hammock time by the pool. We woke for breakfast (only one option, but tasty) and drove across the street (highly trafficked little highway-do not recommend crossing by foot) to Cenote Ik Kil. We were the first to arrive at 9 AM and had it all to ourselves before checking out. Would definitely stay again for convenience and charm.
Stayed 1 night in Feb 2024

6/10 Okay

Maria

Stayed 1 night in Jan 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good shower, “ecologocal” semi-natural pool, close to Chichen Itza & a fun cenote
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an enjoyable time there. The staff is helpful and friendly. The restaurant is beside the pool. The breakfast is eggs with ham, hot fresh bread and coffee or tea. Filling and not greasy. Nice view. There’s another pool surrounded by trees. We relaxed there after our tourist activities. It was quiet and so pleasant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Paget

Stayed 2 nights in Jan 2024

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a natural setting
This hotel is conveniently located near Chichen Itzá but away from the busy and noisy town nearby, in a beautiful and natural setting. The hotel offered free transportation to the park, but when requested they indicated that their car was broken down. The TV only offered two channels and when asked, they were going to fix it but never did so. Their two pools are a plus, particularly the one with natural water. The service at the restaurant was very slow, but the breakfast included was served more efficiently.
The restaurant area of the hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind. Had a ecolgical pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Cari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved this hotel and it's location. It is just enough out of town to feel quiet, and safe, but close enough that we could be there in minutes. The drive to the Pyramid is very short. And, we were pleasantly surprised to see that we could simply walk directly across the street to get to Cenote Il Kil! Perfect start to our vacation!
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig, Stansbury Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing pool, across the street from a great cenote, ready to find.
Stayed 1 night in Sep 2023