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Waldorf Astoria Chicago

5.0 star property

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Photo gallery for Waldorf Astoria Chicago

Exterior
Indoor pool
Breakfast, lunch, dinner served; American cuisine
Courtyard
Fridge, espresso maker, cookware/dishes/utensils

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Waldorf Suite, Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

View from room

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

  • City view
  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Corner

  • City view
  • 1515 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Terrace/patio

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

  • City view
  • 855 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Fridge, espresso maker, cookware/dishes/utensils

Presidential Suite, 3 Bedrooms

  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 1 Bedroom (One Bedroom Suite)

Suite, 1 Bedroom (One Bedroom Suite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (One Bedroom Suite)

  • City view
  • 660 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • City view
  • 580 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

  • City view
  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Fireplace

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

View from room

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

  • City view
  • 855 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Separate tub and shower, deep soaking tub, designer toiletries

Superior Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 580 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

  • City view
  • 660 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

Terrace/patio

Presidential Suite, 1 King Bed (Roll-in Shower)

  • City view
  • 2130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

55-inch Smart TV with cable channels, Netflix, Hulu

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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4.9 out of 5, Exceptional, (1000)
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About this property

Waldorf Astoria Chicago

5-star Chicago hotel, connected to a shopping center in Downtown Chicago
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waldorf Astoria Chicago Spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
In addition to a full-service spa, Waldorf Astoria Chicago features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 9 meeting rooms. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. A complimentary area shuttle within 1 miles is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Waldorf Astoria Chicago is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Brass Tack - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bernard's - This bar specializes in American cuisine and serves light fare only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bernard's
  • Brass Tack

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1003 reviews
Rating 8 - Good. 110 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

annisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property. Carpet needs cleaning in room 1006
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular from the moment we arrived!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet staff was very nice!
Stayed 1 night in Mar 2025

6/10 Okay

Luis Angel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The aesthetics of the hotel are not up to par with the category. Tacky furniture with no attention to details. The elavators take 15 minutes to reach the floors, there are lightbulbs in my room out of place
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I felt that what I had paid for a night stay was far too much for the experience I was given. There were too many inconveniences during our stay made me feel this way. After paying EXTRA for valet parking, our baggage took 1 1/2 - 2 hour(s) to get to our room. I had to call the front desk to ask for my bags to be brought up. I asked if we could also get ice and water from room service when asking for my bags which took 1 hour after getting our bags. We only received the water and no ice. Room service brought ice upstairs about 1 hour later. And the pool was mediocre at best. Other than those things, we enjoined our stay. Room service was great when ordering from their menu(s). Food was 4.1/5 and was great late at night. Bed was very comfortable and shower was great. The tub’s a little small, but still pretty nice. Everything was clean too. Overall, it didn’t seem like a true 5-star hotel to me. This place was more like the Hilton Chicago.
Stayed 1 night in Feb 2025

10/10 Excellent

s blake

Stayed 3 nights in Feb 2025

10/10 Excellent

Jenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily, Menasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Erlinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waldorf Astoria offers an exceptional experience that truly stands out. Its convenient location makes it easy to explore nearby attractions, enhancing your stay. The amenities are top-notch, featuring everything from a state-of-the-art fitness center to a luxurious spa, ensuring guests have access to all they need for relaxation and rejuvenation. The staff is a highlight, consistently delivering outstanding service with a warm and welcoming demeanor. Their attention to detail and readiness to assist creates an inviting atmosphere that makes you feel right at home. The room itself is a sanctuary of comfort, complete with a charming terrace and a cozy fireplace, perfect for unwinding after a day of exploration. The bathroom boasts impressive water pressure, making for a refreshing shower experience, and the divine bath adds an extra touch of luxury that is hard to resist. Overall, this hotel excels in providing a memorable stay, combining elegance, comfort, and exceptional service in a welcoming ambiance. Whether for a romantic getaway or a lavish retreat, it’s a destination that promises to impress.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

4/10 Poor

asia

Traveled with family
Disliked: Property conditions & facilities
Honestly, it wasn’t worth my time no price. I thought it would be a nice experience but it’s old and you don’t get a five star hotel feel from this. It truly just feels like a Hilton dressed up. Both my mom and I had charges we didn’t recognize and the front desk was less than helpful. I wouldn’t stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2025

10/10 Excellent

littledoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite. Complimentary ride within 1 mile of the hotel with the hotel SUV is a big plus especially in the winter.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questions took awhile to get answered. Housekeeping needs to wait and not just enter rooms. Handicap rooms take longer to open door not appropriate they use master key and walk in
Stayed 2 nights in Feb 2025

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The food was so sub-par. For a $200 breakfast for two, I expect the food to be at least hot and cooked to order. For $300 dinner, I expect to feel it was excellent. The meal should have been $150, tops. Always excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Brian, Bloomington

Stayed 1 night in Feb 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I stayed in was horrible. There was a constant thumping noise all night, the room began flooding through the carpet, the room food service was below average. I was very disappointed in this stay and would not recommend it. I checked out early because of the room conditions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant property. Updated and quiet in an excellent location which is close to shopping and restaurants.
Stayed 1 night in Feb 2025