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voco Chicago Downtown, an IHG Hotel

3.5 star property

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Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Bar (on property)
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪3 min walk‬
  • State Street
    ‪11 min walk‬
  • Chicago Theatre
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

View from room

Grand Room, 1 King Bed, City View

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

View from room

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

View from room

Standard Room, 2 Queen Beds, City View

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

City view

Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Chicago Dwtn - The Mart by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1367)
The price is $132
per night
$155 total
includes taxes & fees
Feb 19 - Feb 20
Holiday Inn Chicago Dwtn - The Mart by IHG

About this property

voco Chicago Downtown, an IHG Hotel

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown, an IHG Hotel provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1494 out of 2335 reviews
Rating 8 - Good. 424 out of 2335 reviews
Rating 6 - Okay. 209 out of 2335 reviews
Rating 4 - Poor. 101 out of 2335 reviews
Rating 2 - Terrible. 107 out of 2335 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the service was excellent. Great city view and close to the waterfront walk and elevated train. Pool was clean and warm!
Stayed 4 nights in Oct 2024

10/10 Excellent

Elvia J

Everyone was helpful and cordial
Stayed 3 nights in Nov 2024

6/10 Okay

Raphael

Liked: Cleanliness, property conditions & facilities
Overall, it was a good stay. Was very disappointed that the restaurant in the hotel was closed and they did not mention that to us. I feel like that is very important information to disclose. One of the main reasons why we chose that hotel was because of the restaurant, and not having to leave for food and drinks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stay was amazing! As well as customer service
Stayed 2 nights in Nov 2024

6/10 Okay

Andre

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the staff, the hotel rooms need to be upgraded.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Alison

Stayed 1 night in Oct 2024

10/10 Excellent

Jonisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalva

Stayed 3 nights in Oct 2024

10/10 Excellent

kate

Stayed 3 nights in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

8/10 Good

lori

Stayed 2 nights in Oct 2024

10/10 Excellent

ayesha

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Stayed 2 nights in Oct 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property
Stayed 2 nights in Oct 2024

4/10 Poor

Arthur

Stayed 2 nights in Oct 2024

10/10 Excellent

WaTh

Excellent location!!!
Stayed 3 nights in Oct 2024

8/10 Good

Shannon

Business traveler
Liked: Cleanliness, room comfort
Horrible location for a room. Dark and no view. Bathroom door never closed. Toilet ran. Not ideal.
Stayed 2 nights in Sep 2024

8/10 Good

Melodia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views of the city and how close everything was within a 20 min walking distance to the bean and some of the best restaurants. The air conditioner made a little rattling noise & our room didn’t close shut all the way a few times…however the guests were respectful and the staff. The room was beautifully designed and seemed a bit smaller than the images but it was a standard hotel room with an amazing view! The door and air conditioning machine, that was the only issues we experienced. Oh, the elevator doors close a little too quickly!
Stayed 3 nights in Oct 2024

8/10 Good

Katya

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the view from my room. Staff was welcoming and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antwon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Heydi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tim

Stayed 3 nights in Oct 2024