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voco Chicago Downtown by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown by IHG

City view from property
Bar (on property)
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪13 min walk‬
  • Michigan Avenue
    ‪15 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

  • City view
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

  • City view
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

City view

Grand Room, 1 King Bed, City View

  • City view
  • 299 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 299 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • City view
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

City view

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 299 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

City view

Standard Room, 2 Queen Beds, City View

  • City view
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • City view
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

  • City view
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • City view
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

  • City view
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • City view
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • City view
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Chicago Downtown by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Voco Chicago Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago By Ihg Chicago
voco Chicago Downtown by IHG Hotel
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown by IHG Chicago
voco Chicago Downtown by IHG Hotel Chicago

voco Chicago Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1589 out of 2473 reviews
Rating 8 - Good. 445 out of 2473 reviews
Rating 6 - Okay. 217 out of 2473 reviews
Rating 4 - Poor. 107 out of 2473 reviews
Rating 2 - Terrible. 115 out of 2473 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chrispin

Traveled with group
Liked: Amenities
Everything was so good
Stayed 3 nights in Dec 2024

10/10 Excellent

Zeina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean and beautiful area
Stayed 1 night in Jan 2025

8/10 Good

DINA

Stayed 1 night in Jan 2025

8/10 Good

Logan Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

JustD

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Anastasija

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. I’d recommend the water view as it’s amazing.
Stayed 3 nights in Dec 2024

4/10 Poor

Genesis

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was nice but when we showed up there was hair all over our sink. There was no hot water in the sink either. Then the following day when we went down for breakfast they advised that they were not doing the breakfast buffet since the beginning of December they had stopped it. It would have been nice to know that since we were looking forward to it and they only had the market open which did not have a lot of breakfast options. We also checked out the heated pool but when we got there it did have a bit of a draft which made it uncomfortable as it felt cold and the pool also was very dirty. The view from our room was the only nice thing.
Stayed 1 night in Jan 2025

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I did wait an hour after check in time because there was no open rooms due to short staff of cleaning services.
Stayed 1 night in Dec 2024

6/10 Okay

Kerisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is quite lovely. There are only a couple things that made my stay less than perfect. First, we had absolutely no access to television during our entire stay. I contacted the front desk and was advised that none of the rooms had service and they were working to repair the issue. I’m not sure if the issue has since been resolved, but it hadn’t been when I checked out. Second, the website convinced me that I would have spectacular views. My view from my room was a clear view into other guests’ rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ambiance of the hotel. The bar/dining area is beautiful. The grand room has an amazing view of the skyline. I was very pleased.
Stayed 2 nights in Dec 2024

10/10 Excellent

2020

Stayed 3 nights in Dec 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Dec 2024

8/10 Good

Pray

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyra

Stayed 1 night in Dec 2024

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service
Will not be returning
Cons: The rooms are very clean and tidy at check in, but housekeeping never came to clean the room once during my three day visit. The tv was never worked and I called engineering twice, but no one ever showed up. The window for a standard room faced 3/4 of a wall and 1/4 of the pool. The walls were paper thin so I could hear the next door neighbors. Heating units were very loud. Pros: Housekeeping brought extra towels at my request, but that doesn’t make up for not coming to clean the room at all. The one person at the front desk and at the refreshment stand were always pleasant and cheerful. The lounge was beautiful and lovely to hang out at.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the room!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was wonderful
Stayed 4 nights in Dec 2024

8/10 Good

Araceli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good in size, clean, comfy. Loved full sized toiletries, not tiny bottles. Service was great. No microwave, this would be helpful. Consider microwaves in a common area. Parking is across the street, $59. $200 deposit is way too much for a hold.. overall enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Connor

Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Stayed 1 night in Dec 2024

10/10 Excellent

Husham Mahdi

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura, Long Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Clean bedding. king size room could have been larger but we had a wonderful view of river walk from highest floor. The Shower temperature was difficult to manage. Turn knob had to be slightly tapped just so to dial in just enough heat to not give you a scald burn. Took several attempts and finally I just settled on a water temperature that wouldn’t burn my skin but also wasn’t very warm either. Hallway walls and flooring need updates.
Stayed 1 night in Dec 2024