voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Bar
$210
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(36 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(27 reviews)
  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.0 out of 10
Wonderful
(6 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(53 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(20 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(51 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown - Riverwalk by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

voco Chicago Downtown - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1943 out of 3032 reviews
Rating 8 - Good. 557 out of 3032 reviews
Rating 6 - Okay. 255 out of 3032 reviews
Rating 4 - Poor. 135 out of 3032 reviews
Rating 2 - Terrible. 142 out of 3032 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Enrique

The ac unit was broken
Stayed 1 night in May 2025

6/10 Okay

rochelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Only thing disappointing was that there was no guest laundry and if you’re traveling with a family sometimes it’s great to have
Stayed 3 nights in May 2025

4/10 Poor

Melissa

We were placed in a room next to the elevators which disrupted our sleep the entire night.
Stayed 1 night in May 2025

10/10 Excellent

Ghatani, Milwaukee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, good view and clean
Stayed 2 nights in May 2025

10/10 Excellent

KUMAR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay based on comfort, accommodation. The team was checking for feedback during the course of the stay which I felt is rare these days. Also there is a small place to get some late night snacks or essentials at regular cost, which is rare too. I think I would stay again if I visit Chicago again next time
Stayed 3 nights in May 2025

10/10 Excellent

Ilinca

Traveled with group
Liked: Cleanliness, property conditions & facilities
Central location, friendly staff, waterview restaurant in the hotel was awesome
Stayed 4 nights in May 2025

8/10 Good

Elodie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Stayed 3 nights in May 2025

8/10 Good

Emebet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Yesenia Lisette

Disliked: Cleanliness, staff & service, property conditions & facilities
Sure! Here’s a more concise version of your review: ⸻ Disappointed with our stay. The room was smaller and less updated than the photos suggested. It wasn’t properly cleaned, the shower head was broken, and despite reporting it, no one came to fix it. Our room was also not serviced multiple times. Not what we expected based on the advertising.
Stayed 6 nights in May 2025

10/10 Excellent

Liliana

Stayed 3 nights in May 2025

10/10 Excellent

Jaimie

Liked: Cleanliness, property conditions & facilities
This hotel is the best I've stayed at while working in the city. Front desk guy was so kind
Stayed 1 night in May 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
good friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Annette Jessica

Stayed 4 nights in May 2025

10/10 Excellent

Angel

Stayed 3 nights in May 2025

8/10 Good

Samuel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel loved the Staff. Room service is amazing they clean your room everyday. Everything was walking distance from voco.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will defiantly recommend.
Stayed 3 nights in May 2025

6/10 Okay

Adan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really lovely hotel
Stayed 4 nights in May 2025

10/10 Excellent

Alex

Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels in the area and the staff was so helpful and resourceful, every issue or question I had was resolved within a matter of minutes. I am sure that I found my hotel when visiting Chicago
Stayed 4 nights in May 2025

10/10 Excellent

Yaritssa

Stayed 3 nights in May 2025

8/10 Good

Manuela

Liked: Staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2025