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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(32 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(22 reviews)
  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(7 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(50 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(49 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, voco Chicago Downtown - Riverwalk by IHG provides a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and a front-desk safe. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

voco Chicago Downtown - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1801 out of 2801 reviews
Rating 8 - Good. 510 out of 2801 reviews
Rating 6 - Okay. 235 out of 2801 reviews
Rating 4 - Poor. 124 out of 2801 reviews
Rating 2 - Terrible. 131 out of 2801 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

MARIA, TULARE

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Horrible check in experience when my iron and coffee machine did not work. Parking isn’t part of your hotel stay. It’s ridiculous. The housekeeping manager took almost two hours to replace my iron and coffee machine. Then lied to my face about the ironing board being new. Def coming back to Chicago. Never staying here again.
Stayed 4 nights in Apr 2025

8/10 Good

Candis

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy clean and lovely views. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant experience

2/10 Terrible

Tommy

Liked: Cleanliness
Disliked: Staff & service

Terrible Terrible Terrible!

Was not informed at all about anything including $200 installment charge, $61 per night for parking and then had to find that out when I was checking out. Also I asked the front desk when I was checking in, if I had to pay for parking and she literally told me "Just bring the ticket and we will take care of that" which normally means that they will pay for that, and neither did I ever had to pay for parking in hotel in my life especially when it is $500 for two night stay. Also the key card to room just stopped working in the middle of the night, and I got locked out. When I went all the down to first floor to have it fixed, they didnt care at all. No sorry no nothing, just gave me new keycard and sent me away. So rude. And also they dont seem to inform the housekeeping about late checkouts because even though I had 1pm checkout, they were banging very loud on my door at 10am like they wanted to kick me out. After everything, i asked them if I can get the invoice of parking, so I can see exactly how much I have to pay for parking, they just slide me the paper without saying a word and gave me the annoyed look and said something in French between each other. What a professional and hospitable people! Never gonna come back here, ever!
Stayed 2 nights in Apr 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disappointed with the food options within the hotel. We tried both breakfast and dinner and paid over $100 for both meals and I’ve had better quality at a hole in the wall restaurant. The service at the restaurant was also sub-par. We are not the kind of family that can afford many vacations so I was severely disappointed to have wasted so much money at their “water view” restaurant. The room itself was nice, although the bathroom had a broken shower head and the shower liner and toilet had hair on them. We booked four guests but the room only had three towels. The hotel was quick to fix all issues within 20 minutes. There was also a stain on one of the mattress protectors which just wasn’t comforting. I won’t be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

shaquille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

TAE JUN

Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley, Lorain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved everything about the stay beautiful city view and more the bars and gym inside. What i disliked was how they told us to get a parking pass bring it back to the front desk to get scanned and we was fine but never said we would get charged for the parking and $170 was taken off my card so i had to call in and complain and the manager issued me the full refund back !
Stayed 3 nights in Feb 2025

4/10 Poor

Tabatha

Stayed 1 night in Mar 2025

8/10 Good

Timur

Stayed 1 night in Dec 2024

10/10 Excellent

Jong Geun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Nawal

Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel aaa amazing, clean, staff were so good to us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay!

It was a wonderful room. A little outdated but very nice! Beautiful bar and buffet! A little store open 24/7 which was wonderful since we got in very late!
Stayed 1 night in Mar 2025

10/10 Excellent

Anuar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 3 nights in Mar 2025

10/10 Excellent

Anuar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best service ever
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big hotel, great security, be wary of location

This is a MASSIVE hotel. It was packed for the weekend and I had some concerns about noise and crowd control at night. Unfortunately, an extremely large group of college kids were partying in rooms right next to mine. However, one call down to security and it was quickly and swiftly handled! Didn’t have any more issues the rest of the weekend, shout out to the security working, they really care about making everyone’s experience comfortable. Also beware, this hotel is located right down town, which means most business near by will be closed on the weekends. You will have to venture into river north to get to any food
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Voco was a great hotel, it has cute views. T
Stayed 3 nights in Mar 2025

10/10 Excellent

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The bartender was informative and even offered his own personal phone charger to help my daughter. I am grateful for his help!
Stayed 1 night in Mar 2025

10/10 Excellent

Igor

Stayed 3 nights in Dec 2024

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Do not waste your money

It was a Special trip for my son and I for Spring break. And from the moment we were greeted with a rude employee till we left with any sort of acknowledgment, this stay was one of the worst. Definitely not worth the money and to say I am extremely disappointed is an understatement. Rude employees that make you feel like you area bother if you ask questions. No housekeeping, then I was accused of lying. I will never be back.
Stayed 2 nights in Mar 2025