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Viceroy Chicago

4.5 star property
VIP Access

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Photo gallery for Viceroy Chicago

Exterior
Property video
Children's activities
Egyptian cotton sheets, premium bedding, down comforters, minibar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Laundry
$399
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1118 North State Street, Chicago, IL, 60610
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Lake View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 675 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

View from room

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Penthouse (Suite)

  • 1675 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Lake View

View from room

Deluxe Room, 2 Queen Beds, Accessible, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Accessible, Terrace

View from room

Junior Suite, Accessible, Terrace

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

View from room

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • 395 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Lake View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

View from room

Deluxe Room, 1 King Bed, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

View from room

Deluxe Room, 1 King Bed, Accessible

  • 395 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 395 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

View from room

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 497 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 337 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | View from room

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 395 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 442 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View

View from room

Deluxe Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • 395 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

City view

Junior Suite

  • 497 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Lake View

View from room

Grand Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 442 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Viceroy Chicago

4.5-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool.
Viceroy Chicago offers 180 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.
In addition to a seasonal outdoor pool, Viceroy Chicago provides a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 13440 square feet (1249 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Viceroy Chicago is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Somerset - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Pandan - This cocktail bar specializes in Asian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Viceroy Chicago is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 94 per night; includes in/out privileges)

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pandan
  • Somerset

Things to do

  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 13,440 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to June 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8.00 to 35 per person
  • Valet parking fee: USD 94 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Hotel License

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 5:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Viceroy Chicago Hotel
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago

Viceroy Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 892 out of 1084 reviews
Rating 8 - Good. 107 out of 1084 reviews
Rating 6 - Okay. 49 out of 1084 reviews
Rating 4 - Poor. 16 out of 1084 reviews
Rating 2 - Terrible. 20 out of 1084 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Stayed 1 night in May 2025

8/10 Good

Schneitta

Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great! Front desk and valet staff were amazing. Really convenient to have Somerset right by the lobby and Pandan had the best ube flan I've ever had. The bed was comfortable and the room was beautiful with a great view of the city. There are restaurants, bars and shops all next to the hotel - it was very convenient. We will absolutely be staying here next time we visit Chicago!
Stayed 2 nights in May 2025

10/10 Excellent

Jannatul

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice!
Stayed 3 nights in May 2025

6/10 Okay

Kelly

Traveled with family and small children, Business traveler
Liked: Cleanliness
I've stayed at this hotel several times in the past during business trips, but unfortunately, my most recent 4-night stay left a lot to be desired. The room was dusty, and I found long red hairs throughout the bathroom—on the floor and even the door—which was unsettling. The armoire also had a strong mildew smell, which I reported to the front desk, but there was no follow-up. I ordered room service and requested a medium-well steak, but it arrived rare. When I called to mention it, I was only thanked for the feedback—no offer to correct the order. I also left a note on the tray explaining the issue, but again, no response. Given the drop in cleanliness, service, and attention to detail, I won’t be returning on future visits. Disappointing experience from a place I once relied on.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend and stay again.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Brandon J

Stayed 3 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Quiet in rooms, clean and had all the necessities!
Stayed 3 nights in May 2025

10/10 Excellent

Tamia, Elkins Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

10/10 Excellent

Renaud

Stayed 1 night in May 2025

10/10 Excellent

Cam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great area. Very walkable place to everything downtown. Loved the service. Would gladly stay again
Stayed 2 nights in May 2025

10/10 Excellent

Kaleem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Viceroy was one of my favorite stays in Chicago. The staff was amazing. I was near a ton, and food options were plentiful. I plan on booking again the next time I’m in the city
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Stayed 3 nights in May 2025

6/10 Okay

Olaitan

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
I recently stayed at the Viceroy to celebrate my birthday and chose this hotel based on strong reviews from social media and travel sites, as well as its convenient location. I booked the Grand Room – 1 King Lake View for a 3-night stay. The hotel has potential and some great qualities, especially the location and aesthetics, but the cleanliness and attention to guest comfort need improvement, particularly for the price and the reputation the hotel holds. Pros: - Surrounded by lots of restaurants, shops, and attractions, most are within walking distance. - The hotel has a stylish, boutique feel that’s visually appealing. - My room had a beautiful view of the lake, which was especially breathtaking at night. - The bed and pillows were very cozy and made for restful sleep. - Breakfast from Somerset (via in-room dining) was delicious and satisfying. Cons: - Room wasn’t fully stocked with towels and toiletries upon check-in. - There were visible cleanliness concerns like a white substance on the wall, stains on the bathroom outlet, dusty and dirty baseboards. - Chaise and curtains also had stains. - Daily resort fees didn’t seem justified considering the limited amenities, just a small pool and a gym. - Underwhelming lobby with very limited seating for guests.
Stayed 3 nights in May 2025

10/10 Excellent

Daniela, tucson

Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new gem tucked in Chicago!
Stayed 1 night in May 2025

8/10 Good

Matthew

Stayed 3 nights in May 2025

2/10 Terrible

Terrance

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Management was very terrible with fulfilling accommodations I was promised!
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quick weekend getaway! The rooftop bar was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Elif

Stayed 2 nights in May 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the viceroy. Was very impressed by the customer service.
Stayed 2 nights in Apr 2025