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Tru by Hilton Naperville Chicago

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Lobby
Exterior
Basic Double Room, 2 Queen Beds | Desk, bed sheets
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Odyssey Fun World
    ‪4 min drive‬
  • Chicago Premium Outlets
    ‪7 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 King Bed

Desk, bed sheets

Basic Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Desk, bed sheets

Basic Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Naperville by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1004)
The price is $105
per night
$117 total
includes taxes & fees
Mar 29 - Mar 30
Holiday Inn Express Naperville by IHG

About this property

Tru by Hilton Naperville Chicago

Naperville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Naperville Chicago is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 673 reviews
Rating 8 - Good. 127 out of 673 reviews
Rating 6 - Okay. 47 out of 673 reviews
Rating 4 - Poor. 20 out of 673 reviews
Rating 2 - Terrible. 32 out of 673 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Beautiful hotel! Nice selection for breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

2/10 Terrible

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
My reservation was not correct, even though Expedia charged me for changing it and I ended up paying $117.00 for each room as I was not allowed to use my “one key” Thank heavens the hotel had rooms and the desk clerk was excellent. Expedia dropped the ball here,
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Philip

Business traveler
Disliked: Cleanliness, staff & service
Previous guest left frig full of smells - called to have it removed - informed house keeping went home at 4 hotel full - no can do - i asked the night attendant to pass the concern on to the morning manger so the issue would be resolved for the next guest - no follow through I'd fire the guy - however a hotel of that size needs more than one employee on duty - hotel management issue
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stay
The hotel was clean and updated. Very nice amenities. Breakfast was lacking but I have also had worse. Enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

LaWonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missimg is the microwave inside the room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch lodging, friendly staff at a great price
Great lodging. Clean environment. Loved LVP flooring throughout building, especially rooms. Much cleaner and sanitary vs. carpet. Enjoyed spacious, relaxing, bright entrance and community area. Food was good and I appreciated the fresh fruit and other healthy choices available.
Stayed 2 nights in Dec 2024

2/10 Terrible

Yusuf

Stayed 2 nights in Nov 2024

10/10 Excellent

Aaliyah

Stayed 2 nights in Nov 2024

10/10 Excellent

Gaurav

Stayed 3 nights in Nov 2024

10/10 Excellent

Enrico

Stayed 1 night in Oct 2024

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very accommodating and nice.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Staff & service
It was ok
Stayed 1 night in Nov 2024

10/10 Excellent

LaWonna, Oswego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like comfort and quality, stay at this Hotel. The esthetic of this hotel is nothing short of remarkable! The atmosphere is quaint and friendly, and the staff is super amazing! Whenever you need somewhere to stay, whether it's long or short term, you may want to check into this hotel, as you will definitely be pleased by its accommodations! I will be back for sure!
Stayed 2 nights in Nov 2024

10/10 Excellent

Malia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and staff were very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

CT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
TRU
Good coffee and pancakes. Clean hotel. The pool was also utilized.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Also really enjoyed their shampoo and conditioner, usually hotels don’t have very good ones but theirs was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Baiju, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024