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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Reception
Business center
Basic Double Room, 2 Queen Beds | 1 bedroom, desk, bed sheets
Exterior
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
$109
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | 1 bedroom, desk, bed sheets

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(58 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Naperville Chicago

Naperville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Naperville Chicago features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Naperville Chicago is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 816 reviews
Rating 8 - Good. 153 out of 816 reviews
Rating 6 - Okay. 64 out of 816 reviews
Rating 4 - Poor. 23 out of 816 reviews
Rating 2 - Terrible. 36 out of 816 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 1 night in May 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Although we did not get the room I requested, we had a nice stay
Stayed 1 night in May 2025

10/10 Excellent

Dayana

Liked: Cleanliness, amenities, property conditions & facilities
The treatment was very good, as soon as we arrived at the reception they treated us very well, the room where we stayed, very clean and organized, we loved it
Stayed 2 nights in May 2025

10/10 Excellent

O.

Stayed 2 nights in May 2025

10/10 Excellent

Linda, milwaukee

Stayed 1 night in May 2025

4/10 Poor

Amy

Traveled with pets
Liked: Cleanliness
Disliked: Amenities
I was traveling with my dog so chose Tru because it was friendly. The room felt cheap even though it was priced just as high as other hotels nearby. The bed was comfortable and the bathroom was clean but that's about all I have to say positive. The flooring in the room is vinyl and the walls are so thin so sound carried so much. Every time the person the floor above me walked I could hear every footstep. I could also hear everything (and I mean everything) from the rooms next to me until 3 or 4 am. Every time I was almost asleep some other noise would wake me up. I cancelled my plans for the day and drove home at 7:30 am just so I could sleep. Save your $200 for one of the other hotels close by.
Stayed 1 night in May 2025

10/10 Excellent

Bailee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , amazing staff!
Stayed 1 night in May 2025

10/10 Excellent

eddie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding customer services
Stayed 1 night in May 2025

10/10 Excellent

Nakita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, will go back
Stayed 2 nights in May 2025

8/10 Good

Seetharam

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleanliness of the room is poor and don't make the bed or clean the room daily.
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay was amazing. The room was very clean and the bed was very comfortable. The morning breakfast has some room for improvement for sure.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Friendeaser

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

daniela

Liked: Cleanliness
Bvv
Stayed 1 night in May 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volleyball weekend

Charita was amazing! She was working by herself and still was cheerful and welcoming. The pancake maker… omg! Could hear the people walking above me in the middle of the night; but I will just request a high floor next time.
Stayed 1 night in May 2025

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the staff being great and the stay in general, the breakfast options were some of our favs!
Stayed 2 nights in May 2025

10/10 Excellent

Jeff, Knoxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the common area, the pool table and the staff was so friendly! Thank you all so much!!!
Stayed 3 nights in May 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Apr 2025

10/10 Excellent

Mingyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here its the best hotel for the price in the area
Stayed 1 night in Apr 2025

10/10 Excellent

Adinarayana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It met our needs
Stayed 2 nights in Apr 2025

10/10 Excellent

osazee, Lawrenceville

Stayed 3 nights in Apr 2025

8/10 Good

ERLINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025