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The Whitehall Hotel, BW Premier Collection

3.5 star property

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪18 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

3.5-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

The Whitehall Hotel, BW Premier Collection is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1621 out of 3427 reviews
Rating 8 - Good. 863 out of 3427 reviews
Rating 6 - Okay. 538 out of 3427 reviews
Rating 4 - Poor. 249 out of 3427 reviews
Rating 2 - Terrible. 156 out of 3427 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Uma, ladue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Stayed 10 nights in Dec 2024

4/10 Poor

Hykeem

Disliked: Amenities
The "VIP Access" room that Ibooked didn't have a mini refrig, nor a microwave for my food. I've been in many Hotels, even cheaper ones and this is the first Hotel I've ever been in without these sadly. The room was also really small. Only thing Ican say is the restaurant there is fairly descent, and Idid love the fact that this Hotel is around everything. 2 shopping Malls, the 360 Skydeck, Banks, Food Marts, and the Tesla storefront. That's as good as it gets.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Terrell

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tanya

Traveled with partner
Liked: Cleanliness
Our room had an adjoining room so heard every word our neighbors said as they came into room at 3:30am as connecting door had no noise insulation. They were just talking in regular tones but had 45 min conversation that kept us both awake.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Stayed 3 nights in Dec 2024

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN!
Over the years i have stayed in this hotel numerous times - i will not make that mistake again! Checked in after 9 PM - the only greeting was 'sign this stating you will vacate the room by 11 AM (2 nights booked). No mention that housekeeping was 'at request' - so no cleaning / refresh. The bathroom was 'renovated' by someone who was obviously blind (several years ago). Floors were dirty with bits of TP scattered about. Sink drain was painfully slow, lights constantly flickered, ceiling in shower flaking and crumbling. Oh yeah, only lukewarm water!!! No fridge, no ice machine in the hotel. Thank you for not inquiring about my stay upon check-out - it had the potential to 'get ugly'. Instead I got glared at... It was cheap and i got less than i paid for!
Stayed 2 nights in Jan 2025

6/10 Okay

Nathan

Liked: Cleanliness, staff & service, room comfort
6/10
Very inviting and friendly staff, but I did not receive clear instructions for payment of parking so I had to pay a higher rate for 1 of the 2 days. No snacks, water, or other drinks available to buy in hotel besides going to the bar so bring your own if you plan on snacking/drinking in your room.
Stayed 2 nights in Jan 2025

4/10 Poor

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia messed up and we only got a kind bed when we were supposed to have 2 queens. 4 people had to share one bed.
Stayed 1 night in Dec 2024

8/10 Good

Waled

Stayed 2 nights in Jan 2025

10/10 Excellent

Savithri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logan at check-in was super nice!!! She was extremely helpful and answered all our questions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lexi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was a quiet respite in the midst of the busy city.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Traveled with family
Liked: Property conditions & facilities
The hotel was exactly what we needed in the heart of the city with access to everything. Staff was great and friendly. We had a standard double bed room and it was good if not a little small. I would have liked a refrigerator as that was not standard and we couldn't keep any of our delicious leftovers from local restaurants.
Stayed 2 nights in Dec 2024

8/10 Good

Kelly, Fitchburg

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Nina

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
It’s decent. A bit out dated. The restaurant is nice. Good food and drinks. I’ve stayed in better places. But great location. Could have been a bit more posh in my opinion.
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, but noisy
Best location in the city! Safe and walkable area near restaurants, bars, and attractions. Great service too! The building is historic and beautiful, but unfortunately there is not much soundproofing. Too noisy for us light sleepers! And the lack of adequate towels and toiletries for a 5-night stay was disappointing. We had to make several calls and still did not get sufficient supplies delivered.
Stayed 5 nights in Dec 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It was nice
Stayed 2 nights in Dec 2024

6/10 Okay

Ryan

Traveled with group
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Regina

Liked: Cleanliness, staff & service
It's an older property we have booked in the past but not under its "new" ownership. It was fine. The area is downtown and one will hear traffic including emergency vehicles just about anywhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

farzana

Stayed 5 nights in Nov 2024