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The Westin Michigan Avenue Chicago

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Michigan Avenue Chicago

Exterior
View from room
Lobby
Lake view
City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Laundry
  • Breakfast available
  • Gym

Explore the area

Map
909 North Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • John Hancock Center
    ‪2 min walk‬
  • Water Tower Place
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪41 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 325 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Lake View

  • 395 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Lake View

  • 395 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

  • 398.3 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Corner

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 675 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Hearing Accessible)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Hearing Accessible)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed, Non Smoking

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Michigan Avenue Chicago

4.5-star hotel in Downtown Chicago
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.
The Westin Michigan Avenue Chicago features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 36820 square feet (3421 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Westin Michigan Avenue Chicago is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
909 North - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 79 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 36,820 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

The Westin Michigan Avenue Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 44 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

10/10 Excellent

JENNIFER HARRISON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Enas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with excellent staff and location is near many shopping venues and dining venues.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
So conveniently located.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to access around the area
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa and Darrell

Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

sherry

Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff continue to be amazing and go the distance for customers. However, the building didn't seem as clean. It's still very good but not spotless like before.
Stayed 3 nights in Oct 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the Westin. We did have to walk through a giant protest of Pro Palestine protesters, which was a little scary and awful. But not the fault of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given a corner room which was fabulous. The staff was very friendly and helpful. Location was great!
Stayed 2 nights in Oct 2024

8/10 Good

LaKisha

Traveled with group
Liked: Property conditions & facilities
The hotels location was the best ever, the morning check in staff was very pleasant, I believe her name was Tempest. The only issue we had was room service, she stated she was coming and never came. Other than that, everything was great. O! The lady bartender wasn’t friendly at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Samar

Bad
The first night I could not do a shower because they have problems with plumbing in the bathroom then I ask them to move to other room I felt very bad I ask you to return to me the money for one night you should ask the hotel to give me credit for the first night it was trouble
Stayed 4 nights in Sep 2024

2/10 Terrible

Alejandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very bad beds, old …noisy. Noisy rooos… we had to change room. We did not had a good experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Niadiquay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Lively, beautiful! Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarote

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Wouldn’t change a thing
Stayed 2 nights in Aug 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities
The Staff
Stayed 4 nights in Sep 2024

4/10 Poor

Duane

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property is in very poor condition. The rooms are shabby and dated with paint pealing in the bathroom and leaking toilet. The bathroom was also not very clean and was not adequately cleaned by housekeeping during the 5-night stay. Possibly the most egregious feature of the hotel is the $25/night destination fee. This is offset by a $25/night credit for food and beverage in the hotel. This might be tolerable if the hotel food and beverages were not ridiculously overpriced with a poor selection and completely indifferent service. Overall, a very disappointing stay.
Stayed 5 nights in Sep 2024