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The Westin Chicago Northwest

4.0 star property

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Photo gallery for The Westin Chicago Northwest

Exterior
Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk
View from property
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Alexian Brothers Medical Center
    ‪3 min drive‬
  • LEGOLAND® Discovery Center
    ‪6 min drive‬
  • Woodfield Mall
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 1150 sq ft
  • Sleeps 5
  • 2 Queen Beds

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includes taxes & fees
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About this property

The Westin Chicago Northwest

Itasca hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Westin Chicago Northwest provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 19 meeting rooms. Event facilities measuring 43817 square feet (4071 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Parking is available onsite for a surcharge.

The Westin Chicago Northwest is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • City/local tax: USD 1
  • Administrative fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
A good location to base your trip from and a good, clean hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Ladell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and private
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Everything was good
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

2/10 Terrible

Cirilo

Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Construction and kids running around all throughout the night to the early morning hours. Absolutely no room to utilize the amenities due to unsupervised children. Also mistakes from the bar not charging my card but to the room which caused issues with my bank due to the suspicious activity it caused. I’ve never stayed at a Westin so badly managed due to the event that took place over the weekend. Horrible holiday experience for visiting the area for the first time. I also paid for the amenities I didn’t even get a chance to use. I’m just highly upset with my experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Customer Service
Stayed 1 night in Feb 2025

2/10 Terrible

Rosalinda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was very dirty. The bed sheets and all the bedding on the bed smelled dirty as soon as we came in. Towels in the bathroom with stains. Stains on the bed and carpet. It was not a clean hotel. I will never be returning to this property.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The rooms were very warm and the air conditioning was shut off. Had to switch rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cortez L, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Isaiah

Traveled with partner
Liked: Amenities
Cold showers water
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Very nice property and staff.
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was large enough to have the dance competition and did not have to travel anywhere. Our room was large nice large shower. Did not have a microwave and our bathroom sink was backed up
Stayed 2 nights in Feb 2025

10/10 Excellent

Eraclio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jessica

Stayed 2 nights in Feb 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

NOOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cristian

Stayed 1 night in Jan 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there was more information in the room about what the hotel had to offer.
Stayed 1 night in Feb 2025

10/10 Excellent

Christophe

Stayed 4 nights in Jan 2025

6/10 Okay

jonathan, wheaton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
disappointed as the shower water ran cold one day of our 3 day stay and it took 15 minutes to get luke warm water the other days....had we known we would have switched hotels.
Stayed 3 nights in Jan 2025

6/10 Okay

Lynn

Stayed 1 night in Jan 2025

8/10 Good

Latricia, Loves Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2025