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The Westin Chicago Northwest

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Chicago Northwest

Exterior
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby lounge
Indoor pool
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • 390 Golf Experience
    ‪4 min drive‬
  • Ned Brown Forest Preserve
    ‪4 min drive‬
  • Pirates Cove Childrens Theme Park
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1150 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

The Westin Chicago Northwest

Itasca hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Westin Chicago Northwest provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 19 meeting rooms. Event facilities measuring 43817 square feet (4071 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Parking is available onsite for a surcharge.

The Westin Chicago Northwest is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 597 out of 1001 reviews" "
Rating 8 - Good. 188 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Husen Najeh, Brooklyn

Liked: Staff & service, property conditions & facilities
The
Stayed 1 night in Oct 2024

10/10 Excellent

Cheyenne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the staff was above and beyond excellent, my expectations were exceeded. Dinning was excellent. Highly recommend this for stay. Our stay from here on.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They have nice rooms. The staff was very helpful, John at the front desk is a great guy. He helped us find the perfect place to eat and hang out.
Stayed 1 night in Oct 2024

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities
Radical!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Quinaja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Zackery

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience my wife enjoyed us stay there while celebrating her 51st birthday thank you all for helping me make this a wonderful event
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Nice visit.
Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Barbara, Springfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. Staff was all very friendly and extremely helpful. I love staying here and will always recommend this facility to others.
Stayed 2 nights in Oct 2024

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t understand how this place has ever gotten a good review. we were told that the noise level had to be kept low after 10pm but come the next day they are having a wedding party going until midnight tonight that is playing very loud music with bass that shakes the whole room. we were up early and have to be again tomorrow but we are being kept up late by absurdly loud yelling and music. not to mention the hotel room was gross, it has stains on the doors, carpet, walls. and not to mention one of the door handles was broken on the bathroom. this place is LOUD, nasty, hot and i recommend you find any other hotel that doesn’t book party’s. the party got here at 9am and they get to continue the loud music and yelling until midnight. i will never come here again, i will recommend any friends and family along with anyone who reads this review to go to ANY other hotel, this one is terrible i want my $1000 back and this place to be out of business
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding venue was fantastic.
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DLM

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very nice accommodations. Would stay again if ever in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. We had a room on the top floor which was really nice, a king bed, but it was the worst mattress I have ever had. The mattress sagged so your head was down, hip area sagged, feet up,so we flipped the mattress putting the feet area to the head area and it really didn’t do much. The pillows were awful too. I let them know and they said they put new mattresses in March. I didn’t get any sleep at all. I don’t know if it was only our room or other rooms but I would have to try the mattresses in the room before I would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Jarad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel my family enjoyed everything about it
Stayed 1 night in Oct 2024

8/10 Good

Shania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice affordable luxury hotel. Would stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

matthew

Stayed 2 nights in Sep 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024