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The Westin Chicago Northwest

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Chicago Northwest

Exterior
Exterior
Indoor pool
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Pirates Cove Childrens Theme Park
    4 min drive
  • Alexian Brothers Medical Center
    4 min drive
  • TopGolf Chicago
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

The Westin Chicago Northwest

Itasca hotel with coffee shop/cafe
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Westin Chicago Northwest provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and 19 meeting rooms. Event facilities measuring 43817 square feet (4071 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

The Westin Chicago Northwest is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 193 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay at the Westin on Michigan Av but the DNC was in town and made the cost prohibitive. The hotel was very nice. We didn't know we had to request housekeeping so we were surprised not to have towels when we returned late Friday night. They brought towels right away. Lesson learned. The lady at the breakfast buffet was very nice and attentive I think her name had Luna in it. Kuddos to her.
Stayed 2 nights in Aug 2024

2/10 Terrible

Laila

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are really scammers!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect perfect 😻👌
Stayed 3 nights in Jul 2024

10/10 Excellent

Jerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very nice hotel, stsff were very respectful and friendly. Rooms are large, clean, and very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jhmal

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ive ever had so far compared to other hotels
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. I highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again! Felt safe. They were very accommodating with our baby. Room was clean and roomy. Waterfall shower was nice.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities
It was nice but my fire alarm went off two different times once at 7am and it took a little bit to get it off again.
Stayed 1 night in Aug 2024

6/10 Okay

Yi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, this hotel is decent, rooms are good sized, the bathroom is nice and clean. Staff are pretty nice. However, it’s very noisy at night, there are various events going on (weddings, family gatherings etc) and it’s hard to get a good sleep because the hotel is like a cylinder so when there’s noise in the lobby the whole hotel can hear it. On a brighter note, the pool and hot tub was amazing, the pool was big and the hot tub was great. In general, this is a good hotel.
Stayed 5 nights in Aug 2024

2/10 Terrible

Shawanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was dirty, pubic hairs all in the shower when we arrived, then got a new room that shower kept flooding .
Stayed 2 nights in Aug 2024

4/10 Poor

Khaled

Disliked: Staff & service, property conditions & facilities
Found front desk not professional & maintenance staff were very rude.
Stayed 8 nights in Jul 2024

10/10 Excellent

Pauline

It was lovely. Stayed for a convention.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was fantastic. From taking care of our late arrival after our flight was delayed to setting up shuttles to get us around the area, they were helpful and friendly the whole time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Stayed 3 nights in Jul 2024

6/10 Okay

Artur

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Really nice hotel, will definitely book again if back in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Layla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool was very warm
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Felicidad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need updating caulk around sink in rooms, carpet in some areas is pulling up from the floor
Stayed 1 night in Jul 2024

6/10 Okay

Stefani

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eh, not the best
Sadly, we had issues from check in and on. The staff was extremely unfriendly. I travel often and have not encountered staff quite like this. There was a gnat problem throughout the hotel. Not much happened when you adjusted the air conditioning.
Stayed 2 nights in Jul 2024

8/10 Good

Jigneshkumar

Stayed 2 nights in Jun 2024

10/10 Excellent

Manraj, Westland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good Property
Stayed 1 night in Jun 2024