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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Reception
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$85
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(245 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Bathtub

8.6 out of 10
Excellent
(32 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(95 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(50 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Hotel in Highland Hills
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

SureStay Plus Hotel by Best Western Chicago Lombard is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1466 out of 2242 reviews
Rating 8 - Good. 471 out of 2242 reviews
Rating 6 - Okay. 173 out of 2242 reviews
Rating 4 - Poor. 74 out of 2242 reviews
Rating 2 - Terrible. 58 out of 2242 reviews

Reviews

10/10 Excellent

Ahmad

Stayed 2 nights in May 2025

2/10 Terrible

Angela

Stayed 4 nights in Jun 2025

10/10 Excellent

Demetrice

Stayed 3 nights in Jun 2025

10/10 Excellent

Shoaib

Stayed 1 night in Jun 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the additional sofa seating and bed was very comfortable. Walls showed some wear and tear, and the room lacked accessible power plugs on both sides of the bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
4 floor hotel Only 1 operating elevator, out of 2
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sincerely, the people who worked here were so nice and accommodating. Felt like I was in great hands once I walked through the door. Pretty surprised at how well the experience was overall
Stayed 1 night in Jun 2025

10/10 Excellent

Nihram

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Friendly and comfortable and all the basics you need for a week's stay. Good job đź‘Ť
Stayed 5 nights in Jun 2025

10/10 Excellent

Sajeda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and the bed was excellent sheets were nice and crisp. teh food was good. staff was good. area around eth property was good.
Stayed 1 night in May 2025

10/10 Excellent

Ada, Wesley Chapel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patrick was amazing! He made our stay a memorable one! He was helpful and funny, and made our check in process quick and easy! Thank you Patrick! The hotel rooms are a bit outdated, but clean and comfortable. The hot breakfast was a nice addition! I would definitely stay there again if the need arises!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 stars!
Stayed 3 nights in Jun 2025

8/10 Good

Tyree

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Stayed 1 night in Jun 2025

6/10 Okay

Rhonda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The exterior trash was overflowing. The breakfast was not good at all. Very few choices.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Traveled with family
Overall it was fine. Quiet. Breakfast was decent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel convenient to Shopping and restaurants. Chicago is about twenty minutes away.
Stayed 1 night in May 2025

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Room was clean. Only downside was 1 elevator was out of order so took a little longer than normal for elevator.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Vishnu

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good…
Stayed 2 nights in May 2025

10/10 Excellent

Rajan

Stayed 1 night in May 2025

8/10 Good

Farrell

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean
Stayed 1 night in Jun 2025