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Staypineapple, An Iconic Hotel, The Loop

4.0 star property

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Photo gallery for Staypineapple, An Iconic Hotel, The Loop

Interior detail
View from property
Front of property
Exterior detail
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
1 W Washington St, Chicago, IL, 60602
  • Chicago Riverwalk
    ‪8 min walk‬
  • Art Institute of Chicago
    ‪9 min walk‬
  • Willis Tower
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Burnham 2 Two Queen

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham 2 Two Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Reliance King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reliance King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Reliance King Suite Mobility Accessible w/Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reliance King Suite Mobility Accessible w/Tub

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Millennium Park View King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Millennium Park View King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Atwood Queen Mobility Accessible w/Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Atwood Queen Mobility Accessible w/Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Atwood Queen Mobility Accessible w/Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Atwood Queen Mobility Accessible w/Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Burnham Two Double Mobility Accessible w/Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham Two Double Mobility Accessible w/Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham Two Double Mobility Accessible w/Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham Two Double Mobility Accessible w/Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham King

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Burnham King

  • Sleeps 3
  • 1 King Bed

View all photos for Atwood Queen

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Atwood Queen

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1963)
The price is $186
per night
$218 total
includes taxes & fees
Apr 14 - Apr 15
L7 Chicago by LOTTE

About this property

Staypineapple, An Iconic Hotel, The Loop

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and a meeting room are onsite. Housekeeping is available on request.
Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with iPod docking stations and laptop-compatible safes. 50-inch LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Staypineapple, An Iconic Hotel, The Loop features a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Staypineapple, An Iconic Hotel, The Loop is a smoke-free property.

Atwood - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atwood

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • iPod dock
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.29 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burnham Chicago
Burnham Hotel
Hotel Burnham
Kimpton Burnham Hotel Chicago
Staypineapple Alise Chicago Hotel
Staypineapple Alise Hotel
Staypineapple Alise Chicago
Staypineapple Alise
Staypineapple Iconic Hotel Loop Chicago
Staypineapple Iconic Hotel Loop
Staypineapple Iconic Loop Chicago
Staypineapple Iconic Loop
Hotel Burnham Kimpton
Hotel Burnham a Kimpton Hotel
Kimpton Burnham Hotel
Staypineapple at The Alise Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel
Staypineapple, An Iconic Hotel, The Loop Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel Chicago

Staypineapple, An Iconic Hotel, The Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 865 out of 1194 reviews
Rating 8 - Good. 222 out of 1194 reviews
Rating 6 - Okay. 67 out of 1194 reviews
Rating 4 - Poor. 26 out of 1194 reviews
Rating 2 - Terrible. 14 out of 1194 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Riomar

Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Atwood restaurant has great food, very helpful and pleasant staff but thay need more servers.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy, Jupiter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is fabulous. It is one block from the Blue Line train from O'Hare and convenient to all other train lines in the Loop. Theatres and Millennium Park are a short walk. It is only a couple blocks south of the river so Riverwalk and River North are close. The rooms are comfortable, and the staff is friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the StayPineapple so much and can't wait to stay again! The location, the rooms, the staff, the beds, everything was amazing. And the VIEW was just insane. Highly recommend.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alistair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and location can’t be beat
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean and architecturally unique hotel. Google Chicago Reliance Building. Two things kept my review from being excellent: 1) the room could use updating: peeling wallpaper, dinged up and damaged furniture, peeling tile in the bathroom; 2) a few of the staff members were less than helpful but everyone else was great. All in all, I would definitely stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Big Bed - Small Room
Oversized bed in an undersized room. Kept banging my leg on the corner of the bed as I tried to get around it. Bar area closed way too early!
Stayed 3 nights in Dec 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Constance

Traveled with family
Liked: Cleanliness, staff & service
The room was very small and close to the elevators, one of which was very noisy and clunked against something every time it moved. So loud, it shook the room! We’ve stayed here many times, but this was by far the worst room. The front desk staff when we arrived was busy chatting with her boyfriend, and was fairly abrupt with us. Otherwise, the staff was terrific, as we’ve come to expect. Gracious and helpful.
Stayed 4 nights in Dec 2024

8/10 Good

christophe

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Rodolfo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely book at this hotel again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff, and room!!
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fabulous stay!! Arrived early in Chicago, and Darnell was able to get us in early to two spectacular rooms! I was on 6th and my friend on fifth with a terrific view of State Street and the Christmas Market! Had complimentary drinks at the Atwood Christmas eve, served by a great guy (I wish I could remember his name!) He was a lot of fun! Awesome sugar cookies, and Awesome staff!! I guess I should have put the staff first on that one, but anyway!! Thank you everyone for one of my happiest holiday experiences!!
Stayed 3 nights in Dec 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin, Morristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and enjoyed the water bottle and filling station. Location is perfect for shopping and very close to the Blue Line and Red Line.
Stayed 1 night in Dec 2024

10/10 Excellent

Mindelyn

Liked: Cleanliness, property conditions & facilities
Great place in a great location
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and willing to help with the smallest things.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was wonderful. The staff was good. The restaurant inside the hotel was horrible. They only accepted reservations. They had us wait for a spot at the bar to eat but were not managing it and other people just skipped ahead of us. We ended up leaving and going elsewhere. The valet parking took a long time and was confusing at first.
Stayed 2 nights in Dec 2024

8/10 Good

tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do something about your loud elevator.
My only complaint is that the elevator is sooooooo loud and is being used all night long. Our room was right by the elevator and kept me up all night. The elevator is obviously extremely loud and in need of repair.
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was great, but here are additional “amenities fees” added that are not well explained upfront. When we asked we were told it was for unlimited coffee in our room and cookies in the lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property near theaters and the river walk and lots of shopping and food! Already have reservations to come back! Staff were excellent!
Stayed 1 night in Dec 2024

8/10 Good

Anjanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Beware amenities
Place to stay! Right in the middle of everything with a great view of the city. I would say you should be careful of is if you’re use anything in the room it gets taken out of the amenities fee so the free water bottle is not really free despite what it says on the little card they give you. You were paying for that water bottle.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Nice place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
live, laugh, LOVE STAYPINEAPPLE
Nice and reliable staff, clean and comfortable room. Worth the price compared to others. Will be returning in the near future!
Stayed 3 nights in Dec 2024