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Pendry Chicago

4.5 star property
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Photo gallery for Pendry Chicago

Exterior
Exterior
Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Pet friendly

Explore the area

Map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪3 min walk‬
  • State Street
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Accessible Queen Queen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Accessible Queen Queen

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Accessible Tower King

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Studio

Tower Studio | City view

Tower Studio

  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tower King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Tower King

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Corner)

View from room

Suite, 1 Bedroom, Accessible, River View (Corner)

  • 699 sq ft
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

40-inch flat-screen TV with satellite channels, TV, first-run movies

Studio, Accessible, Corner

  • 555 sq ft
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run movies

Accessible Tower One Bedroom Suite

  • 559 sq ft
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Carbide)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

40-inch flat-screen TV with satellite channels, TV, first-run movies

Suite (Millennium)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

40-inch flat-screen TV with satellite channels, TV, first-run movies

Suite (Carbon)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run movies

Tower One Bedroom Suite

  • 559 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for City Room, 1 King Bed (City)

City view

City Room, 1 King Bed (City)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room | 40-inch flat-screen TV with satellite channels, TV, first-run movies

Pendry Suite

  • 1005 sq ft
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Corner

View from room

Suite, 1 Bedroom, River View, Corner

  • 699 sq ft
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

40-inch flat-screen TV with satellite channels, TV, first-run movies

Studio, Corner

  • 525 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Studio, Corner

  • 525 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Queen Queen Guestroom

  • 305 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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L7 Chicago by LOTTE

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1646)
The price is $169
per night
$198 total
includes taxes & fees
Mar 3 - Mar 4
L7 Chicago by LOTTE

About this property

Pendry Chicago

4.5-star hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pendry Chicago features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 11001 square feet (1022 square meters) include a conference center. This Art Deco hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Pendry Chicago is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Venteux - This restaurant specializes in French cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Pendry - This bar specializes in local and international cuisine. Open daily.
Venteux - Café - Onsite café. Open daily.
Château Carbide - Rooftop - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Château Carbide - Rooftop
  • Venteux
  • Venteux - Café

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (11,001 square feet of space)

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1004 reviews
Rating 8 - Good. 135 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nataline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with fantastic service. Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Avid

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff was courteous and attentive, the room was clean, modern, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

DANIEL, Nashua

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. No sauna.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Super clean room and a very comfortable bed. Will definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
great location. historic building. Small rooms.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing stay at an amazing hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great building
Stayed 1 night in Oct 2024

10/10 Excellent

jason

Stayed 1 night in Oct 2024

10/10 Excellent

Ashley, Denver

Stayed 4 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Na

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful and really helpful. It was our first time in Chicago and they were more than wonderful for pointing us in the correct locations on where we needed to go and what to do
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was seamless! The staff was very helpful with informing me about the hotel amenities! I would definitely recommend and absolutely stay there again!
Stayed 1 night in Nov 2024

2/10 Terrible

Guadalupe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pendry Chicago doesn’t recognize bookings through hotels.com. So even though I booked through Hotels.com, I was still charged when I got there. So I was charged with hotels.com and then I was charged with them, so I paid double. I was told I would get a refund from Pendry Chicago for the mistake, but I have yet to see my money back. In addition to being double charged, there were a bunch of mysterious charges that popped up on my card from Pendry Chicago during my stay so in addition to accidentally being charged $1420 for three days, I was also charged a mysterious $860… for what - incidentals? And I was also charged an additional $400 for what - incidental charges? I have no idea what any of these charges were for so basically in the end I was in $2600 with Pendry Chicago for nothing. With respect to my stay, although the hotel is nice and the staff are friendly, the neighborhood is incredibly noisy. I expected maybe some soundproof windows, something to keep the noise out since it’s on Michigan Avenue, but there was no such thing. You can hear everything into the night - everything from people to sirens to dogs barking. This hotel is not worth all of the double charges and the restless nights.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and very accommodating. The elevators took forever and the closet in the room was placed horrible, could barely open the door which had the only full length mirror on the inside.
Stayed 1 night in Oct 2024

10/10 Excellent

Kalvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Nghi

Stayed 2 nights in Oct 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Great location and wonderful staff!
Stayed 2 nights in Oct 2024