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SpringHill Suites Chicago O'Hare by Marriott

3.0 star property

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Photo gallery for SpringHill Suites Chicago O'Hare by Marriott

Indoor pool
View from property
Free daily buffet breakfast
Suite, 1 King Bed with Sofa bed | Living area | Plasma TV
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping

Explore the area

Map
8101 West Higgins Road, Chicago, IL, 60631
  • Donald E. Stephens Convention Center
    ‪3 min drive‬
  • Rosemont Theatre
    ‪3 min drive‬
  • Fashion Outlets of Chicago
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | Plasma TV

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(128 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

8.8 out of 10
Excellent
(66 reviews)
  • 375 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Corner (2 Double Beds)

Suite, Non Smoking, Corner (2 Double Beds) | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking, Corner (2 Double Beds)

8.8 out of 10
Excellent
(18 reviews)
  • 441 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SpringHill Suites Chicago O'Hare by Marriott

3-star hotel in Norwood Park
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Chicago O'Hare by Marriott offers 245 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites Chicago O'Hare by Marriott features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Onsite parking is available (surcharge).

SpringHill Suites Chicago O'Hare by Marriott is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Self parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 10 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 32 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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SpringHill Suites Chicago O'Hare by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1184 reviews
Rating 8 - Good. 299 out of 1184 reviews
Rating 6 - Okay. 134 out of 1184 reviews
Rating 4 - Poor. 50 out of 1184 reviews
Rating 2 - Terrible. 47 out of 1184 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property itself was in need of some TLC. Stains on the carpets, corners not cleaned properly, dirt and debris in a large crack between the bedroom and bathroom area. But the thing that made me most upset is that we were not allowed to keep our car on property when we went to the airport DUE TO BUYING OUR HOTEL FROM EXPEDIA. Like, the property wouldn’t ALLOW us to keep our car here. It was extremely disappointing that “airport shuttle” was described on Expedia, making us assume that meant we could keep our vehicle here for a week, but then being told that because we purchased FROM EXPEDIA we were not allowed to do any such thing. Expedia should put that in bold print and not advertise an airport shuttle if we cant keep the car here. Very disappointed and considering not using Expedia ever again.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were absolutely wonderful. The only thing I have a problem is having to pay $32 a day for parking in the hotel parking lot when you are already paying for the room. It should either be included in room cost or some kind of discount because that was a little outrageous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Clean. Large rooms. Got 2 rooms for our family of 5 but could’ve done even with a teen and preteen boy.
Stayed 1 night in Mar 2025

4/10 Poor

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Verify parking policy

Could have been accommodating. Called hotel prior to confirm parking and shuttle for while we are traveling. We’re not willing to have our car in the lot for pay even.
Stayed 1 night in Mar 2025

10/10 Excellent

yuliia

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Stayed 1 night in Mar 2025

8/10 Good

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah

Stayed 3 nights in Mar 2025

8/10 Good

mary

Stayed 1 night in Feb 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Yunus Emre

Liked: Staff & service
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Stayed 3 nights in Oct 2024

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean. The beds are comfortable. I stay here before I fly out on vacations or business trips, Has a few places to eat very close.
Stayed 1 night in Feb 2025

8/10 Good

Yunus Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff thank a lot everything
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities

Dirty and gross! Stay elsewhere

Dirtiest hotel room I have stayed in! Clearly wasn’t vacuumed, purple marker on couch and what appears to be “male human fluid” stains on the couch as well. Ice machine doesn’t work on floor 3, so I went to floor 4 and it was the grossest smell coming out of the ice machine or garbage. Completely unacceptable!!!
Couch fluid stain
Not vacuumed
More not vacuumed
Couch stain
Stayed 1 night in Feb 2025

2/10 Terrible

Cherysh

Disliked: Staff & service
I ended up sleeping in my car and driving all night because I was charged twice in addition to $1, however, the hotel staff did NOT honor my payment with a stay/ keys to a room. They advised they show no authorization for the payment received instead that it declined. Today, I received two receipts for the hotel stay when I actually spend two nights in Chicago snow in my car. A terrible, life-changing experience. I've never had such an event when booking a hotel for the weekend
Stayed 2 nights in Feb 2025

6/10 Okay

Chantel, Chicago

Traveled with partner
Liked: Cleanliness, staff & service
We rated this way due to us being placed in a room that had a broken shower faucet. After some time the staff called to have us moved to another room due to facilities fixing the issue that evening. We were offered nothing for our inconvenience. The new room had a working faucet but also had what looked to be blood stains on the floor. This hotel also charges 33 to park on their property. The great thing we encountered was the large choice of continental breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was very friendly, accommodating, and available at all hours. Airport shuttle made it super convenient to get to and from my flights.
Stayed 1 night in Jan 2025

8/10 Good

wei

Business traveler
Liked: Cleanliness
Cost effective
Stayed 1 night in Nov 2024

10/10 Excellent

Murtuza

Stayed 1 night in Jan 2025