SpringHill Suites Chicago O'Hare by Marriott

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Chicago O'Hare by Marriott

Exterior
Indoor pool
Exterior
Suite, Corner (2 Double Beds) | Living area | Plasma TV
Suite, 1 King Bed with Sofa bed | Living area | Plasma TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free airport shuttle
    Free airport shuttle
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
8101 West Higgins Road, Chicago, IL, 60631
  • Rivers Casino
    3 min drive
  • Norridge Park District
    3 min drive
  • Donald E. Stephens Convention Center
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    7 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • 375 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed

Suite, Corner (2 Double Beds)

  • 441 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites Chicago O'Hare by Marriott

3-star hotel in Norwood Park
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Chicago O'Hare by Marriott offers 245 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites Chicago O'Hare by Marriott features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Onsite parking is available (surcharge).

SpringHill Suites Chicago O'Hare by Marriott is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 10 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago O'Hare SpringHill Suites
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SpringHill Suites Chicago O'Hare by Marriott Hotel Chicago

SpringHill Suites Chicago O'Hare by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1139 reviews" "
Rating 8 - Good. 289 out of 1139 reviews" "
Rating 6 - Okay. 127 out of 1139 reviews" "
Rating 4 - Poor. 47 out of 1139 reviews" "
Rating 2 - Terrible. 46 out of 1139 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy to get to get to. Friendly staff and easy to check in and out. Great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Shariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay at the hotel. The rooms were clean and comfortable and the r staff was really great. The breakfast was varied and had everything we wanted. Great stay overall
Stayed 2 nights in Aug 2024

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle services was amazing, front desk ladies were amazing and very helpful with directions to things. Was very disappointed that there was no restaurant on premises but apparently closed the beginning of the month of our stay. Plenty of other places within walking distance though!! Only other complaint is the towels in the pool area are the size for a small child not an adult. Overall everything was good and breakfast was great with many options and we enjoyed our stay while going to the cubs tigers game!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jayminkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Aug 2024

10/10 Excellent

Deyanira A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price.
Stayed 5 nights in Aug 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ulysses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the convention center. Breakfast and shuttle were awesome additions
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t stay here again due to the property being run down.
Stayed 1 night in Aug 2024

6/10 Okay

Hong Fan

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
My sister found a bedbug in her bed. The staff agreed to provide another room for her to move to for the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Tasnia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Melinda, Hayward

Business traveler
I very much appreciate the airport shuttle though, but the breakfast is kind of a let down.
Stayed 3 nights in Aug 2024

6/10 Okay

Shiv Kumar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beware of bed bugs
The room was smelly and not clean. It’s good only for 1 person if you are staying for 1 night. I don’t recommend for families.
Stayed 3 nights in Aug 2024

8/10 Good

KAUSHIK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property close to the airport and overall its clean and also located in a safe neighbourhood. The front desk staffs were friendly and helpful. Breakfast was okay. The only complaint I have is the condition of the sofa bed. It was in pretty bad condition, not able to sleep. Also the sofa had lot of stains. Expect better condition from a Marriott property
Stayed 2 nights in Aug 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by a super friendly staff, especially Sara. Nice big rooms and nice and close to the el train.
Stayed 2 nights in Aug 2024

8/10 Good

Fuzu

Stayed 1 night in Apr 2024

10/10 Excellent

Nathaniel David

Liked: Staff & service
Disliked: Cleanliness
Bed bugs - felt like.
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey, Grand Rapids

I like it was convenient to where I was going. I did not like that guests of the hotel have to pay for parking when they have already paid for their room. Paid Parking should only be for those not staying at the hotel. I also do not like that the Outback Steakhouse was not open during my stay. Also the one time I had breakfast there it took time to get some of the things replenished. There should always be food ready to go. I ate once and did not come back down for the other mornings as it was really hectic trying to get food. I also did not like the sounds coming from the toilet either when I flushed it or when others flushed theirs there was this weird sound like there was something wrong with the pipes. The room was clean but I did smell a scent of Urine in the bathroom area when I ended the room for my stay. Not sure if that was also coming from the plumbing. Water pressure was low and there was a sharp point on the shower curtain rod at the back where I cut my finger on trying to close a curtain that appeared to be too small for the rod.
Stayed 3 nights in Aug 2024

4/10 Poor

Redmond

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, property conditions & facilities
Convenient to O'Hare, other than that, there are far more superior properties at the same price.
Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Property conditions & facilities
Front desk was very helpful and friendly.
Stayed 2 nights in Aug 2024

4/10 Poor

Thais

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were super friendly and helpful! The problem was having to pay for parking when I already paid for the hotel…shouldn’t it be included already. When they went to clean our room, they also left trash bags out in the middle our room and unfortunately I saw a roach
Stayed 5 nights in Aug 2024